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Resolution Associate Jobs in Alpharetta, GA (NOW HIRING)

Actalent

Business Support Associate

Atlanta, GA

$42K/yr

... resolution, and maintaining general office operations, via telephone, email, and in-person ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

Actalent

Business Support Associate

Atlanta, GA

$42K/yr

... resolution, and maintaining general office operations, via telephone, email, and in-person ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

Actalent

Business Support Associate

Atlanta, GA · On-site

$20.19/hr

... resolution, and maintaining general office operations, via telephone, email, and in-person ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

Actalent

Business Support Associate

Atlanta, GA · On-site

$42K/yr

... resolution, and maintaining general office operations, via telephone, email, and in-person ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

Alphabe Insight

Client Support Associate

Atlanta, GA · On-site

$37K - $41K/yr

Client Support Associate At Entertainment Travel Associates, we create memorable experiences by ... Coordinate with internal departments to ensure prompt issue resolution. * Process requests ...

Artius Solutions

Associate Attorney

Atlanta, GA · On-site

$75K - $90K/yr

Associate Attorney Location: Remote (Hybrid - Occasional Court Appearances) Primary Location ... Manage assigned cases from initiation through resolution, including post-judgment remedies

Cardinal Health

Warehouse Associate

Atlanta, GA · On-site

$19/hr

Work on routine assignments that require problem resolution. * Participate in associate meetings and communicate any concerns to management. Qualifications * 1-2 years of experience, preferred

Cardinal Health

Warehouse Associate

Atlanta, GA · On-site

$19/hr

Work on routine assignments that require problem resolution. * Participate in associate meetings and communicate any concerns to management. Qualifications * 1-2 years of experience, preferred

Cardinal Health

Warehouse Associate

Atlanta, GA · On-site

$19/hr

Work on routine assignments that require problem resolution. Participate in associate meetings and communicate any concerns to management. Qualifications 1-2 years of experience, preferred Material ...

Cardinal Health

Warehouse Associate

Atlanta, GA · On-site

$19/hr

Work on routine assignments that require problem resolution. * Participate in associate meetings and communicate any concerns to management. Qualifications * 1-2 years of experience, preferred

Actalent

Business Support Associate

Atlanta, GA · On-site

$42K/yr

... timely resolution and customer satisfaction * Partner with the center through Cases to update ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

firstPRO 360

Accounts Payable Associate

Duluth, GA · On-site

$27 - $29/hr

The Accounts Payable Associate is a key member of the finance team responsible for managing and ... Generate and maintain reports related to accounts payable activities * Assist in dispute resolution ...

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All JobsResolution Associate JobsResolution Associate Jobs in Alpharetta, GA

Resolution Associate information

See Alpharetta, GA salary details

$10

$17

$20

How much do resolution associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for resolution associate in Alpharetta, GA is $17.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $18.08 per hour, depending on experience, location, and employer.

What are some common challenges faced by resolution associates, and how can they effectively manage them?

Resolution Associates often deal with high volumes of customer inquiries and complex issues that require careful investigation and empathy. One common challenge is balancing the need for quick resolutions with maintaining accuracy and customer satisfaction. Effective time management, strong communication skills, and the ability to adapt to rapidly changing scenarios are essential. Building a solid understanding of company policies and collaborating closely with other departments can help Resolution Associates find solutions efficiently and reduce stress.

How do I start a career as a resolution associate?

To start a career as a resolution associate, candidates typically need a high school diploma or equivalent, strong communication and problem-solving skills, and experience with customer service or dispute resolution. Entry-level roles often require familiarity with relevant software and the ability to handle sensitive information, with opportunities for advancement through experience and additional training or certifications in conflict management or related fields.

What is a resolution associate?

Resolution Associates are professionals responsible for handling and resolving customer complaints, disputes, or issues within an organization. They act as intermediaries between customers and the company, ensuring that concerns are addressed quickly and fairly. Their duties often include investigating problems, communicating solutions, and documenting outcomes to improve customer satisfaction. Resolution Associates typically work in customer service, finance, or operations departments and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a resolution associate?

To thrive as a Resolution Associate, you need strong analytical skills, attention to detail, and experience in customer service or issue resolution, often supported by a relevant bachelor's degree. Familiarity with CRM systems, ticketing platforms, and proficiency in office software like Microsoft Excel are typically required. Excellent communication, problem-solving abilities, and patience are vital soft skills for building trust and efficiently resolving client concerns. These competencies are essential for ensuring customer satisfaction, maintaining brand reputation, and streamlining the resolution process.
What cities near Alpharetta, GA are hiring for Resolution Associate jobs? Cities near Alpharetta, GA with the most Resolution Associate job openings:
Resolution Associate jobs near you

Client Support Associate

At Your School (AYS, Inc.)

Atlanta, GA • On-site

$16.75 - $23/hr

Other

Re-posted 5 days ago

Job description

Client Support Associate

We are currently seeking a highly motivated and customer-focused individual to join our team as a Client Support Associate. In this role, you will be responsible for providing excellent support to our clients and their customers. You will serve as the first point of contact for any inquiries or concerns, and will work closely with our team to ensure timely and effective resolution.

Key Responsibilities:

  • Act as the primary point of contact for our clients and their customers, responding to inquiries and providing support via phone, email, and chat
  • Identify and troubleshoot customer issues, providing timely and effective solutions
  • Maintain a thorough understanding of our clients' products and services, as well as their policies and procedures
  • Collaborate with internal teams to escalate and resolve any complex issues
  • Proactively identify opportunities to improve processes and enhance the customer experience
  • Keep accurate records of customer interactions and provide regular updates to the management team
  • Meet and exceed performance metrics, including response time, resolution time, and customer satisfaction

Qualifications:

  • Bachelor's degree in Business Administration, Marketing, or a related field
  • 1-2 years of experience in customer support or a similar role
  • Excellent communication skills, both written and verbal
  • Strong problem-solving and critical thinking abilities
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Proficiency in Microsoft Office and customer support software
  • Experience working with CRM systems is a plus
  • Passion for providing exceptional customer service
  • Ability to work independently and as part of a team
  • Willingness to work flexible hours, including weekends and holidays if needed

We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A positive and dynamic work environment
  • Training and support to enhance your skills and knowledge
  • The opportunity to work with a diverse and talented team

If you are a customer-focused individual with a passion for providing exceptional support, we want to hear from you! Join our team at AYS Inc and make a positive impact on our clients and their customers. Apply now and take the first step towards an exciting and rewarding career.

Apply