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Resolution Associate Jobs in New Jersey (NOW HIRING)

Trueseek

Litigation Associate (NJ)

Hackensack, NJ · On-site

$230K - $360K/yr

Litigation Associate Based in New Jersey, we are a sophisticated and dynamic law firm known for its ... Handle sophisticated commercial litigation matters from inception through resolution including ...

AtlantiCare

Warehouse Associate I

Egg Harbor Township, NJ · On-site

$15.75 - $18.75/hr

Warehouse Associate I Role Description Title: Warehouse Associate I Job Code: 150 Exempt: Non ... This role ensures the resolution of pick ticket errors, adheres to all established standards and ...

Markel International

Associate Claims Examiner

Red Bank, NJ · Hybrid

$18.25 - $24.75/hr

This position will be responsible for the resolution of low complexity and low exposure claims and ... As an Associate Claims Examiner, you'll begin your career learning how to investigate, evaluate ...

Markel Corporation

Associate Claims Examiner

Red Bank, NJ · On-site

$18.25 - $24.75/hr

This position will be responsible for the resolution of low complexity and low exposure claims and ... As an Associate Claims Examiner, you'll begin your career learning how to investigate, evaluate ...

Express & Bonobos

Sales Associate

Edgewater, NJ

$14.75 - $20/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express & Bonobos

Sales Associate

Rockaway, NJ · On-site

$15.49 - $22.75/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express

Sales Associate

Short Hills, NJ

$15.49 - $22.75/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Express

Sales Associate

Edgewater, NJ

$14.75 - $20/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Express

Sales Associate

Paramus, NJ

$15.49 - $22.75/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Express

Sales Associate

Short Hills, NJ · On-site

$15.49 - $22.75/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express & Bonobos

Sales Associate

Paramus, NJ

$15.49 - $22.75/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express

Sales Associate

Edgewater, NJ · On-site

$14.75 - $20/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express

Sales Associate

Toms River, NJ · On-site

$13.75 - $18.50/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express

Sales Associate

Toms River, NJ

$13.75 - $18.50/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Express & Bonobos

Sales Associate

Short Hills, NJ

$15.49 - $22.75/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express & Bonobos

Sales Associate

Toms River, NJ

$14.25 - $19.25/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express

Sales Associate

Rockaway, NJ · On-site

$15.49 - $22.75/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

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All JobsResolution Associate JobsResolution Associate Jobs in New Jersey

Resolution Associate information

What are some common challenges faced by resolution associates, and how can they effectively manage them?

Resolution Associates often deal with high volumes of customer inquiries and complex issues that require careful investigation and empathy. One common challenge is balancing the need for quick resolutions with maintaining accuracy and customer satisfaction. Effective time management, strong communication skills, and the ability to adapt to rapidly changing scenarios are essential. Building a solid understanding of company policies and collaborating closely with other departments can help Resolution Associates find solutions efficiently and reduce stress.

How do I start a career as a resolution associate?

To start a career as a resolution associate, candidates typically need a high school diploma or equivalent, strong communication and problem-solving skills, and experience with customer service or dispute resolution. Entry-level roles often require familiarity with relevant software and the ability to handle sensitive information, with opportunities for advancement through experience and additional training or certifications in conflict management or related fields.

What is a resolution associate?

Resolution Associates are professionals responsible for handling and resolving customer complaints, disputes, or issues within an organization. They act as intermediaries between customers and the company, ensuring that concerns are addressed quickly and fairly. Their duties often include investigating problems, communicating solutions, and documenting outcomes to improve customer satisfaction. Resolution Associates typically work in customer service, finance, or operations departments and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a resolution associate?

To thrive as a Resolution Associate, you need strong analytical skills, attention to detail, and experience in customer service or issue resolution, often supported by a relevant bachelor's degree. Familiarity with CRM systems, ticketing platforms, and proficiency in office software like Microsoft Excel are typically required. Excellent communication, problem-solving abilities, and patience are vital soft skills for building trust and efficiently resolving client concerns. These competencies are essential for ensuring customer satisfaction, maintaining brand reputation, and streamlining the resolution process.
What are the most commonly searched types of Resolution jobs in New Jersey? The most popular types of Resolution jobs in New Jersey are:
What cities in New Jersey are hiring for Resolution Associate jobs? Cities in New Jersey with the most Resolution Associate job openings:
Resolution Associate jobs near you

Sales Associate

Hand & Stone Marco Region - Manalapan

Manalapan, NJ

$16 - $19/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 29 days ago

Job description

Are you looking for a dynamic work environment which compensates you on success? Then look no further because Hand and Stone Massage and Facial Spa wants to talk to you!!


We are in search of a Sales Associate with potential growth opportunities in a stable and positive environment. Our Sales Associates are our main customer service representatives through both face-to-face and phone interaction with our clients. Most importantly, this position entails selling memberships and upselling services and gift cards to our clients.

You MUST have a POSITIVE ATTITUDE with excellent COMMUNICATION and SALES skills to join our team!


Pay: $16.00 - $19.00 Per Hour + Commission

  • We offer generous compensation/commission for sales results on top of hourly wages earned. Bonus is also awarded several times a year for sales challenges as well as points which are awarded weekly and can be used towards product and or services!

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Vision insurance



POSITION SUMMARY

  • Meet membership sales goals
  • Communicate sales promotions and service options with clients
  • Schedule/Confirm appointments and balance the daily appointment book
  • Greet and check-in/out clients before/after their appointment
  • Learn about our products and services for effective, clear communication
  • Execute the daily operational tasks, day-to-day goals and priorities assigned by management
  • Uphold store cleanliness standards in the entire spa
  • Communicate the continually changing schedule and operational needs with coworkers
  • Communicate with both massage therapists and estheticians to maximize the appointment book
  • Computer data entry

POSITION REQUIREMENTS

  • Sales experience with proven results; membership sales is a plus
  • Capability to work flexible hours including nights, weekends and some holidays
  • Excellent verbal and written communication skills
  • A fast learner, with a positive attitude; remain calm in fast pace environment
  • Computer proficiency; knowledge of retail/appointment booking computer systems is a plus
  • A strong team player with the ability to work independently under minimal supervision
  • Exceptional with organizing and prioritizing; attention to detail and multi-tasking
  • Critical thinking skills, including customer conflict resolution
  • Have reliable transportation to/from work

PREFERABLE QUALIFICATIONS

  • Associate or Bachelor’s Degree
  • 2+ years in retail sales
  • Experience using Zenoti Spa computer software


To join our team, please submit a resume!


Job Types: Full-time, Part-time


Shift:

  • 4 hour shift
  • 8 hour shift
  • Day shift
  • Night shift

Weekly day range:

  • Monday to Friday
  • Weekends

Work Location: In person