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Resolution Associate Jobs in Massachusetts (NOW HIRING)

Tufts University

Associate Investigator

Medford, MA · On-site

For example, the Associate Investigator plays an integral role in helping to realize the University ... Experience in mediation, conflict resolution, difficult remediations and coaching conversations as ...

Batteries Plus

Retail Sales Associate

Marlborough, MA · On-site

$18 - $19/hr

As a Store Associate , you'll be the face of our brand, helping customers find the right solutions ... Team player with professionalism, problem-solving, and conflict-resolution skills. * Comfortable ...

Express

Sales Associate

Somerville, MA · On-site

$15 - $20.15/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Express

Sales Associate

Wrentham, MA

$15 - $20.15/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Express

Sales Associate

Wrentham, MA · On-site

$15.25 - $20.75/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Express

Sales Associate

Holyoke, MA · On-site

$15 - $20.15/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express

Sales Associate

Somerville, MA · On-site

$15 - $20.15/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express & Bonobos

Sales Associate

Holyoke, MA · On-site

$15 - $20.15/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express

Sales Associate

Auburn, MA

$14 - $19/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Express & Bonobos

Sales Associate

Somerville, MA

$15 - $20.15/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Batteries Plus

Retail Sales Associate

Marlborough, MA · On-site

$18 - $19/hr

As a Store Associate , you'll be the face of our brand, helping customers find the right solutions ... Team player with professionalism, problem-solving, and conflict-resolution skills. * Comfortable ...

Express & Bonobos

Sales Associate

Auburn, MA

$14 - $19/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express

Sales Associate

Wrentham, MA · On-site

$15.25 - $20.75/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Batteries Plus

Retail Sales Associate

Marlborough, MA · On-site

$18 - $19/hr

As a Store Associate , you'll be the face of our brand, helping customers find the right solutions ... Team player with professionalism, problem-solving, and conflict-resolution skills. * Comfortable ...

Express & Bonobos

Sales Associate

Wrentham, MA

$15.25 - $20.75/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express

Sales Associate

Wrentham, MA · On-site

$15 - $20.15/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express & Bonobos

Sales Associate

Wrentham, MA

$15 - $20.15/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express

Sales Associate

Holyoke, MA · On-site

$15 - $20.15/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

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Resolution Associate information

What are some common challenges faced by Resolution Associates, and how can they effectively manage them?

Resolution Associates often deal with high volumes of customer inquiries and complex issues that require careful investigation and empathy. One common challenge is balancing the need for quick resolutions with maintaining accuracy and customer satisfaction. Effective time management, strong communication skills, and the ability to adapt to rapidly changing scenarios are essential. Building a solid understanding of company policies and collaborating closely with other departments can help Resolution Associates find solutions efficiently and reduce stress.

What are Resolution Associates?

Resolution Associates are professionals responsible for handling and resolving customer complaints, disputes, or issues within an organization. They act as intermediaries between customers and the company, ensuring that concerns are addressed quickly and fairly. Their duties often include investigating problems, communicating solutions, and documenting outcomes to improve customer satisfaction. Resolution Associates typically work in customer service, finance, or operations departments and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a Resolution Associate, and why are they important?

To thrive as a Resolution Associate, you need strong analytical skills, attention to detail, and experience in customer service or issue resolution, often supported by a relevant bachelor's degree. Familiarity with CRM systems, ticketing platforms, and proficiency in office software like Microsoft Excel are typically required. Excellent communication, problem-solving abilities, and patience are vital soft skills for building trust and efficiently resolving client concerns. These competencies are essential for ensuring customer satisfaction, maintaining brand reputation, and streamlining the resolution process.
What are the most commonly searched types of Resolution jobs in Massachusetts? The most popular types of Resolution jobs in Massachusetts are:
What are popular job titles related to Resolution Associate jobs in Massachusetts? For Resolution Associate jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Resolution Associate jobs in Massachusetts look for? The top searched job categories for Resolution Associate jobs in Massachusetts are:
Resolution Associate jobs near you
Infographic showing various Resolution Associate job openings in Massachusetts as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Associate Merchandising Analyst, Fresh

Associate Merchandising Analyst, Fresh

C&S Wholesale Grocers, Inc.

Hatfield, MA • On-site

$51K - $67K/yr

Full-time

Posted 12 days ago

C&S Wholesale Grocers rating

7.7

Company rating: 7.7 out of 10

Based on 77 frontline employees who took The Breakroom Quiz

15th of 48 rated food wholesalers

Job description

Salary Range
$51,720-$67,120
Position Overview
As an Associate Merchandising Analyst, you will negotiate and close down gross profit opportunities, as well as negotiate and execute promotional merchandising programs for our independent retailers. You will work closely with our vendor and broker community.
Job Description
Description
  • Negotiate and execute promotional merchandising programs with vendors and manufacturers (weekly ads/bi-annual food shows, Marketing events.
  • Negotiate opportunities with Vendors and Manufacturers maximizing profitable inventories by creating logistical and administrative efficiencies.
  • Learn the functions of various systems & reports for daily usage
  • Manage reconciliation of vendor rebate programs to ensure accuracy and timeliness of payments from the vendor community.
  • Setup and maintain item and vendor data integrity, including pricing, item accuracy, item changes, item assortment, category marketing info, and lost income resolution.
  • Work on special projects with Senior Analysts and Mangers, such as representing division on specific weekly conference calls, food show coordination, retail merchandising, and other projects.
  • Work cross functionally with the Procurement team on excess inventory resolution.
  • Interface with other C&S departments, vendors, and retail customers for resolutions regarding invoicing, or deduction management.
  • Travel Required: No

Environment
  • Office : Office Temperature (65F to 75F)

Skills
  • Basic computer skills. Proficient in Microsoft Office including Excel, Word and PowerPoint.
  • Professional verbal and written communication skills.
  • Successfully prioritize multiple tasks and responsibilities simultaneously.

Years Of Experience
  • 0-2: Wholesale or retail industry experience preferred.

Qualifications
Bachelor's Degree - General Studies
Shift
1st Shift (United States of America)
Company
C&S Wholesale Grocers, LLC
About Our Company
C&S Wholesale Grocers, LLC is an industry leader in supply chain solutions and wholesale grocery supply in the United States. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 7,500 independent supermarkets, chain stores, military bases and institutions with over 100,000 different products. C&S also proudly operates and supports corporate grocery stores and services independent franchisees under a chain-style model throughout the Midwest, South and Northeast. We are an engaged corporate citizen, supporting causes that positively impact our communities.
Working Safely is a Condition of Employment at C&S Wholesale Grocers, LLC. C&S Wholesale Grocers is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

What C&S Wholesale Grocers employees say

Pay

Benefits

Hours and flexibility

Workplace

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