Resilience Analyst Jobs (NOW HIRING)

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform.

Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning.

We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together.

Because at UKG, your work matters-and so do you. About the Role At UKG, our purpose is people. We are seeking a highly technical Cloud Resilience Analyst to join our Resilience team within the Cyber Security organization.

This is not a traditional Business Continuity Planning (BCP) or Disaster Recovery (DR) compliance role. We are looking for a true cloud practitioner-someone who has historically been hands-on in the trenches building highly available architectures and is now ready to step into a strategic advisory role. In this position, you will act as a primary consultant to multiple product engineering teams and enterprise groups across UKG.

You will guide them in designing, implementing, and validating fast-failover, highly redundant solutions for our SaaS applications. If you have a passion for eliminating single points of failure and designing self-healing infrastructure on modern cloud platforms, this role is for you. Key Responsibilities Architectural Leadership & Consulting: Act as the primary resilience advisor to multiple distributed product and enterprise teams, guiding them on best practices for building high availability (HA) and redundancy into their SaaS applications.

Resilient Cloud Design: Design and recommend fast-failover solutions and highly available infrastructure primarily on Google Cloud Platform (GCP), while also providing oversight for workloads in Azure and AWS. Infrastructure Validation: Leverage your strong background in Infrastructure as Code (IaC) to review, validate, and guide the implementation efforts of engineering teams. Container & Compute Resilience: Design redundancy strategies for workloads running on Google Kubernetes Engine (GKE) and virtual machines, ensuring self-healing deployments.

Cross-Functional Collaboration: Partner closely with DevOps, SRE, and Product Engineering teams to champion resilience engineering principles, chaos testing, and failover validations across tier-0 mission-critical systems. Qualifications & Experience Cloud Platform Expertise: Deep, practical technical knowledge of Google Cloud Platform (GCP) core services, specifically GKE, Compute Engine, and CloudSQL. Familiarity with AWS and Azure is highly desirable.

Technical Practitioner Background: Proven past experience as a hands-on engineer who has deployed complex infrastructure. You should understand the implementation details well enough to effectively guide engineering teams. High Availability Architecture: Demonstrated success in architecting active-active or active-passive fast failover mechanisms for high-volume, data-intensive SaaS applications.

Database Resilience: Strong understanding of database clustering, replication, and migration strategies (especially migrating legacy RDBMS like MS SQL Server to cloud-native solutions like CloudSQL). Advisory Skills: Excellent communication and consulting skills, with the ability to influence technical teams, explain complex architectural concepts, and foster a culture of resilience without having direct reporting authority over the engineering teams. Preferred Skills Resilient Network Services: Practical design experience managing high-availability network topologies, including load balancing, DNS & name resolution, firewalls/gateways, identity/authentication systems, and centralized logging/SIEM.

User Session Management: Deep understanding of user session replication, session state persistence, and failover routing strategies in high-traffic, multi-region application architectures. Broad HA Domain Exposure: Familiarity assessing or designing resilience across a comprehensive range of critical SaaS failure domains, such as API gateways, caching layers, messaging/queuing systems, and CI/CD pipelines. Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work.

With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com

Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify.

View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. The pay range for this position is $129,500.00 to $186,100.00. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location

In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG's benefits and rewards at https://www.ukg.com/about-us/careers/benefits