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Residential Program Director Jobs in Waterloo, WI

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Residential Program Director information

See Waterloo, WI salary details

$33.3K

$69.4K

$110.1K

How much do residential program director jobs pay per year?

As of Aug 20, 2026, the average yearly pay for residential program director in Waterloo, WI is $69,354.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,200.00 and $86,500.00 per year, depending on experience, location, and employer.

What is a residential program director?

A Residential Program Director is a professional responsible for overseeing the daily operations and management of residential programs, such as group homes, treatment centers, or assisted living facilities. They ensure that all residents receive appropriate care and support, supervise staff, manage budgets, and maintain compliance with regulatory standards. Their role often includes developing program policies, coordinating services, and engaging with families and community partners to provide a safe and supportive living environment. Residential Program Directors play a key leadership role in ensuring that programs meet their mission and the needs of the people they serve.

What are the key skills and qualifications needed to thrive as a residential program director?

To thrive as a Residential Program Director, you need experience in program management, a background in social work or human services, and often a relevant degree or licensure. Familiarity with case management software, regulatory compliance systems, and budgeting tools is typically required. Strong leadership, problem-solving abilities, and excellent communication skills help in managing staff and addressing residents’ needs effectively. These competencies ensure programs run smoothly, meet regulatory standards, and foster a supportive environment for both staff and residents.

What are some common challenges faced by residential program directors, and how can applicants prepare to address them?

Residential Program Directors often navigate challenges such as balancing administrative duties with direct staff support, managing crisis situations, and ensuring compliance with regulatory standards. Effective communication and strong organizational skills are essential to handle staff scheduling, resident needs, and reporting requirements. Applicants can prepare by gaining experience in team leadership, learning regulatory guidelines relevant to residential care, and developing strategies for conflict resolution and stress management.

What is the difference between Residential Program Director vs Residential Case Manager?

AspectResidential Program DirectorResidential Case Manager
CredentialsRelevant degrees (e.g., social work, psychology), certifications in program managementRelevant degrees, certifications in case management or social work
Work EnvironmentOversees multiple programs, manages staff, strategic planningDirect client interaction, case planning, support services
Employer & Industry UsageFound in residential treatment centers, group homes, community programsCommon in similar settings, focusing on individual client needs

The Residential Program Director typically manages entire programs and staff, focusing on operational oversight, while the Residential Case Manager works directly with clients to develop and implement care plans. Both roles require relevant credentials and are integral to residential care settings, but differ mainly in scope and responsibilities.

What cities near Waterloo, WI are hiring for Residential Program Director jobs?

Cities near Waterloo, WI with the most Residential Program Director job openings:

Infographic showing various Residential Program Director job openings in Waterloo, WI as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $69,354 per year, or $33.3 per hour.

Therapist: Float - Residential

Rogers Behavioral Health

Oconomowoc, WI • On-site

$53K - $71K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 5 days ago


Rogers Behavioral Health rating

6.0

Company rating: 6.0 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

749th of 889 rated healthcare providers


Job description

Summary:
The therapist leads the collaboration among an interdisciplinary team to develop, coordinate, and facilitate all direct social services interventions to patients assigned to their caseload and their support systems. The therapist utilizes empirically supported therapeutic techniques, such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), or family therapy, to aid in the stabilization and recovery of individuals with mental and behavioral health concerns. The therapist creates a safe and supportive environment where patients gain insight into the relationship between their thoughts, feelings, and behaviors, and work towards achieving their goals. Therapist may be responsible for other duties as directed by their manager/clinical operations supervisor to support direct patient care as well as system initiatives. The Therapist will work in an acute care setting that includes inpatient, residential, partial hospitalization and/or intensive outpatient services.Job Duties & Responsibilities:
  • Conduct individual, group, and family therapy sessions: Providing one-on-one therapy, group therapy, and family therapy sessions to address patients' specific needs and goals.
  • Assessing patients' needs: Conducting comprehensive assessments to identify patients' mental health concerns, strengths, and challenges.
  • Developing treatment plans: Creating individualized treatment plans based on patients' needs and goal; provide guidance in the implementation of clinical interventions, including but not limited to facilitating treatment team meetings.
  • Providing counseling and support: Incorporating evidence-based therapeutic techniques to help patients manage their symptoms and improve their overall well-being within sessions and in-the-moment as needed in the milieu.
  • Educating patients: Teaching patients about their mental health and/or substance use condition, self-care strategies, and treatment options to support patients in reviewing the costs and benefits of treatment engagement and aftercare plans.
  • Documenting patient progress: Maintaining detailed records of therapy sessions, including patient progress, goals, and interventions. Complete all documentation within required time.
  • Collaborating with other professionals (both internally and externally): Working with other members of the treatment team, such as psychiatrists, social workers, and case managers, to coordinate care and ensure optimal outcomes.
  • Adhering to ethical guidelines: Following ethical codes of conduct and maintaining confidentiality in all interactions with patients.
  • Continuing education: Participating in ongoing professional development to stay updated on the latest research and best practices in the field of mental health.
  • Report and document suspected cases of physical, sexual abuse and/or neglect according to the law in the state of employment and according to System policy and procedure.
  • Conduct self in a professional manner.
    • Demonstrate strong interdisciplinary approach and collaboration among departments.
    • Communicate assertively and accurately.
    • Receive feedback in a productive manner to further personal & professional development.
  • Support changes in staffing/scheduling assignment when program and patient care needs require.
  • Participate in clinical initiatives, projects, and activities to support system-wide continuous improvement.
  • Demonstrate understanding of Joint Commission, State, and other regulatory agency compliance regulations.
  • Provide for patient safety and the safety of the facility.
  • Performs other duties as assigned. These may include but are not limited to: Maintaining a current knowledge base of department processes, protocols, and procedures, pursuing self-directed learning, and continuing education opportunities, and participating on committees, task forces, and work groups as determined by management.
Education & Experience:
  • Master's Degree in Social Work, or related field, from an accredited school of Social Work, Professional Counseling, or Family Therapy with experience in health care and in a psychiatric setting, preferred.
  • At minimum, an in-training as a Licensed Professional Counselor (LPC-IT), Marriage and Family Therapist Training License (MFT-TL), Advance Practice Social Work (APSW) or equivalent in state practicing.
  • If working in a program requiring substance use credentialing, a SAC-IT, SAC, or CSAC required in Wisconsin. A substance use specialty authorization applicable to the state hired in is required.
  • Working knowledge of therapeutic intervention and techniques for all age groups, as well as the dynamics of human growth and behavior.
Required on-the-job Training
  • Compliance with Residential Care Center (RCC) and Community Based Residential Facility (CBRF) (Required for Residential Inpatient programs, preferred for all levels of care).
  • American Heart Association CPR certification within thirty (30) days of hire. Bi-annual re-certification is required.
  • Training in Nonviolent Crisis Intervention (NCI) within sixty (60) days of hire/transfer. Annual re-certification is required.
  • Attend all mandatory in-services and other in-services relevant to the position.
  • Be responsible for all educational requirements and related obligations pertaining to the license of the program/unit license regulatory requirements governing the program(s).
  • For Residential programs - Must hold a current and active driver's license and be in good standing (preferred for all levels of care).

The System also includes Rogers Behavioral Health Foundation, which supports patient care, programs, and research; and Rogers InHealth, an initiative that works to eliminate the stigma of mental health challenges.

https://rogersbhfoundation.org/

EOE/MFDV
Equal Employment Opportunity and Affirmative Action - Rogers Behavioral Health (rogersbh.org)

Click for more videos below.

Therapist day in the life: intensive outpatient 

Therapist day in the life: residential adult program

With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:

  • Health, dental, and vision insurance coverage for you and your family
  • 401(k) retirement plan
  • Employee share program
  • Life/disability insurance
  • Flex spending accounts
  • Tuition reimbursement
  • Health and wellness program
  • Employee assistance program (EAP)

Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health.To link to the Machine-Readable Files, please visitTransparency in Coverage (uhc.com)


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