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Resident Services Associate Jobs in Racine, WI (NOW HIRING)

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$10

$14

$19

How much do resident services associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for resident services associate in Racine, WI is $14.84, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $16.25 per hour, depending on experience, location, and employer.

What is a resident services associate?

Resident Services Associates are professionals who support residents in apartment complexes, senior living communities, or other residential facilities. Their responsibilities often include responding to residents' needs, coordinating community events, handling administrative tasks, and ensuring a positive living environment. They serve as a key point of contact between residents and management, helping to address concerns and facilitate communication. This role requires excellent customer service, organizational skills, and a genuine interest in improving residents' quality of life.

What are the key skills and qualifications needed to thrive as a resident services associate, and why are they important?

To thrive as a Resident Services Associate, you need strong customer service skills, organizational abilities, and experience in property management or hospitality, often supported by a high school diploma or equivalent. Familiarity with property management software, scheduling tools, and basic office systems is typically required. Exceptional communication, conflict resolution, and problem-solving abilities help you stand out in this role. These skills are essential for ensuring resident satisfaction, efficient operations, and the smooth handling of inquiries or issues within a residential community.

What are some common challenges resident services associates face when supporting residents, and how can they effectively handle them?

Resident Services Associates often encounter challenges such as managing multiple resident concerns simultaneously, addressing urgent maintenance requests, and balancing administrative duties with face-to-face service. Effective communication and strong organizational skills are essential for prioritizing tasks and ensuring residents feel heard and supported. Building rapport with residents and collaborating closely with property management and maintenance teams can help resolve issues efficiently and foster a positive living environment.

What is the difference between Resident Services Associate vs Leasing Consultant?

AspectResident Services AssociateLeasing Consultant
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales or customer service experience
Work EnvironmentOn-site at residential communities, assisting residentsOn-site at leasing offices, engaging with prospective tenants
Employer & Industry UsageProperty management companies, apartment complexesReal estate firms, property management companies
Common Search & ComparisonResident Services Associate vs Leasing Consultant

The Resident Services Associate primarily focuses on assisting current residents with their needs and maintaining community satisfaction, while the Leasing Consultant concentrates on marketing properties and securing new tenants. Both roles require customer service skills and are vital in property management but differ in their main responsibilities and interactions.

What are popular job titles related to Resident Services Associate jobs in Racine, WI?

For Resident Services Associate jobs in Racine, WI, the most frequently searched job titles are:

What cities near Racine, WI are hiring for Resident Services Associate jobs?

Cities near Racine, WI with the most Resident Services Associate job openings:

Resident Services Associate jobs near you
Infographic showing various Resident Services Associate job openings in Racine, WI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $30,876 per year, or $14.8 per hour.

Sales & Rental Associate

Equity Lifestyle Properties, Inc.

Pleasant Prairie, WI • On-site

$13.50 - $18.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Equity LifeStyle Properties rating

6.3

Company rating: 6.3 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

164th of 204 rated real estate companies

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!
ELS is hiring for the position of Sales & Rental Associate in Pleasant Prairie, Wisconsin.
What you'll do:
This is not a 9-5, sit-behind-a-desk job. Instead, you will develop and execute upon creative sales and marketing plans designed to drive business to the community. Our sales team is highly collaborative and works together towards a common goal.
Your job will include:
  • Selling, processing, and closing homes in accordance with company business plans.
  • Showing homes and highlighting the features and benefits of the homes and the community. Approximately 85% of your time will be spent showing homes.
  • Adhering to the company's selling philosophy when serving our customers while utilizing all selling and organizational tools provided to include accompanying them through model homes, undecorated models (which may be at various stages of construction), and/or available homesites.
  • Providing timely and consistent follow-through with current customers from initial contact to after closing. Records must be maintained of all communication.
  • Developing an in-depth knowledge of the competitive marketplace, including product, site, local community, sales, advertising, and demographics.
  • Monitoring and recording daily customer traffic utilizing company designated tracking tools and sending "Thank You" notes to all potential customers along with continued follow up.
  • Accomplishing required administrative tasks accurately, expertly, and in a timely manner, while handling priorities.
  • Creating sales agreements which may include calculation of sales tax and monthly payment plans as well as running credit checks.
  • Attending regular rally meetings to review sales and marketing strategies.
  • Meeting with residents and buyers to list and sell homes and keeping a database of available homes for sale.
  • Collaborating with the Community Manager, Regional Sales Manager and/or Regional Manager to develop the community sales and marketing plans.
  • Participating in regional call campaigns and community events.
  • As part of community outreach, building strong resident relations with ongoing communications and an all-encompassing attitude of courteous, respect, and customer service to self-generate sales.

Experience & skills you need:
  • Strong customer service and sales skills with a proven history of success.
  • Strong interpersonal, written, and verbal communication skills when interacting with potential customers, sales leadership, and the operations team.
  • Positive attitude, self-motivated, resourceful, professional, and capable of achieving goals.
  • Ability to work in a fast paced and team-centered environment.
  • Ability to work weekends on a regular basis.
  • Strong math skills and the ability to calculate figures and amounts such as discounts, interest, and commissions.
  • Ability to problem solve and be detail oriented.
  • Understand and follow company established policies and procedures.
  • Enjoy collaborating, being a team player with a strong work ethic, accepting constructive feedback, and following directions from a manager.
  • Committed to self-development of sales, marketing, and technological advancements.
  • Enjoy self-generating sales through outreach and marketing initiatives.
  • Ability to use the Microsoft Office suite of products including Outlook and Excel.
  • You have a valid driver's license and a clean driving record. This is required.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.

What Equity LifeStyle Properties employees say

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About Equity LifeStyle Properties

Sourced by ZipRecruiter

Equity LifeStyle Properties, based in Chicago, IL, US, is a leading real estate investment trust (REIT) in the industry. The company specializes in the ownership and operation of high-quality resort communities in the United States and British Columbia. Originated in 1992, it presents a diverse portfolio of over 400 properties, across 33 states and British Columbia. The prime focus of Equity LifeStyle Properties is to provide a fantastic living experience with exceptional amenities and customer service. Their mission is to combine a passion for resort living with a dedication to delivering value to their shareholders, customers, employees, and business partners.

Industry

Real estate

Company size

5,001 - 10,000 Employees

Headquarters location

Chicago, IL, US

Year founded

1992

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