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Resident Services Associate Jobs in Racine, WI (NOW HIRING)

Ogden & Company, Inc.

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Marketing Associate

Milwaukee, WI · On-site

$50K - $60K/yr

... service to our residents, clients, and communities. Our portfolio includes residential, commercial ... Position Summary The Marketing Associate will support the planning, development, and execution of ...

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Resident Services Associate information

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How much do resident services associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for resident services associate in Racine, WI is $14.84, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $16.25 per hour, depending on experience, location, and employer.

What is a resident services associate?

Resident Services Associates are professionals who support residents in apartment complexes, senior living communities, or other residential facilities. Their responsibilities often include responding to residents' needs, coordinating community events, handling administrative tasks, and ensuring a positive living environment. They serve as a key point of contact between residents and management, helping to address concerns and facilitate communication. This role requires excellent customer service, organizational skills, and a genuine interest in improving residents' quality of life.

What are the key skills and qualifications needed to thrive as a resident services associate, and why are they important?

To thrive as a Resident Services Associate, you need strong customer service skills, organizational abilities, and experience in property management or hospitality, often supported by a high school diploma or equivalent. Familiarity with property management software, scheduling tools, and basic office systems is typically required. Exceptional communication, conflict resolution, and problem-solving abilities help you stand out in this role. These skills are essential for ensuring resident satisfaction, efficient operations, and the smooth handling of inquiries or issues within a residential community.

What are some common challenges resident services associates face when supporting residents, and how can they effectively handle them?

Resident Services Associates often encounter challenges such as managing multiple resident concerns simultaneously, addressing urgent maintenance requests, and balancing administrative duties with face-to-face service. Effective communication and strong organizational skills are essential for prioritizing tasks and ensuring residents feel heard and supported. Building rapport with residents and collaborating closely with property management and maintenance teams can help resolve issues efficiently and foster a positive living environment.

What is the difference between Resident Services Associate vs Leasing Consultant?

AspectResident Services AssociateLeasing Consultant
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales or customer service experience
Work EnvironmentOn-site at residential communities, assisting residentsOn-site at leasing offices, engaging with prospective tenants
Employer & Industry UsageProperty management companies, apartment complexesReal estate firms, property management companies
Common Search & ComparisonResident Services Associate vs Leasing Consultant

The Resident Services Associate primarily focuses on assisting current residents with their needs and maintaining community satisfaction, while the Leasing Consultant concentrates on marketing properties and securing new tenants. Both roles require customer service skills and are vital in property management but differ in their main responsibilities and interactions.

What are popular job titles related to Resident Services Associate jobs in Racine, WI?

For Resident Services Associate jobs in Racine, WI, the most frequently searched job titles are:

What cities near Racine, WI are hiring for Resident Services Associate jobs?

Cities near Racine, WI with the most Resident Services Associate job openings:

Resident Services Associate jobs near you
Infographic showing various Resident Services Associate job openings in Racine, WI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $30,876 per year, or $14.8 per hour.

Marketing Associate

Ogden & Company, Inc.

Milwaukee, WI • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

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Job description

About Us

We are a growing full-service real estate and property management company committed to providing exceptional service to our residents, clients, and communities. Our portfolio includes residential, commercial, and mixed-use properties throughout the Milwaukee area. We are seeking a creative, organized, and motivated Marketing Associate to help elevate our brand, support leasing initiatives, and drive engagement across multiple marketing channels.

Position Summary

The Marketing Associate will support the planning, development, and execution of marketing strategies that promote our properties, services, and company brand. This role will work closely with property management, leasing, and leadership teams to create compelling marketing materials, manage digital content, coordinate events, and help drive occupancy and business growth.

Essential Duties and Responsibilities

Marketing & Branding

• Assist in the development and execution of marketing campaigns.

• Create and maintain marketing material, including brochures, flyers, newsletters, signage, and promotional materials.

• Ensure consistent branding across all company communications and marketing channels.

• Coordinate property photography, videography, and virtual tours.

Digital Marketing

• Manage and update company websites..

• Create and schedule content for social media platforms, including Facebook, Instagram, LinkedIn, and other relevant channels.

• Monitor social media engagement and respond to inquiries as appropriate.

• Assist with email marketing campaigns and resident communications.

• Track and report on campaign performance and key marketing metrics.

Property Support

• Partner with leasing teams to develop property-specific marketing strategies.

• Conduct market research and competitor analysis.

• Support resident retention initiatives.

Events & Community Outreach

• Coordinate events, open houses, grand openings, and community outreach activities.

• Assist with sponsorships, networking events, and local partnerships.

• Represent the company professionally at community and industry events.

Administrative Support

• Maintain marketing calendars and project timelines.

• Coordinate with vendors, printers, photographers, and advertising partners.

• Manage marketing inventory and promotional materials.

• Perform other related duties as assigned.

Qualifications

Education & Experience

• Bachelor's degree in Marketing, Communications, Business, Public Relations, or a related field preferred.

• 3-5 years of marketing experience preferred.

• Experience in real estate, multifamily housing, property management, hospitality, or related industries is highly desirable.

Knowledge, Skills & Abilities

• Strong written and verbal communication skills.

• Excellent organizational and project management abilities.

• Proficiency with Microsoft Office Suite.

• Experience with social media management platforms.

• Familiarity with Canva, Adobe Creative Suite, or similar design software.

• Experience with website content management systems (WordPress preferred).

• Knowledge of email marketing platforms such as Mailchimp or Constant Contact.

• Ability to manage multiple projects and meet deadlines in a fast-paced environment.

• Strong attention to detail and creativity.

Preferred Qualifications

• Experience with multifamily property marketing.

• Basic photography and video editing skills.

• Understanding of SEO, Google Analytics, and digital advertising.

• Experience with CRM or property management software.

Compensation & Benefits

• Competitive salary ($50,000 – $65,000 annually, based on experience)

• Health, Dental, and Vision Insurance

• 401(k) with Company Match

• Paid Time Off and Holidays

Company Description

Established in 1929, Ogden & Company, Inc. is an independent boutique commercial real estate firm focused on delivering local market expertise, personalized service, and long-term client relationships. Our collaborative culture provides team members with direct exposure to meaningful transactions, mentorship opportunities, and professional growth within the commercial real estate industry.