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Resident Relations Manager Jobs in Ohio (NOW HIRING)

Manage resident relations as they pertain to coordinating requests for repairs and maintenance, understanding of rent charges, lease issues and other resident concerns. * Participates in Cardinal U ...

Manage resident relations as they pertain to coordinating requests for repairs and maintenance, understanding of rent charges, lease issues and other resident concerns. * Participates in Cardinal U ...

New

As the Community Manager, you'll oversee the day-to-day operations of the property, including resident relations, leasing, compliance, financial performance, and property operations. Working closely ...

As the Community Manager, you'll oversee the day-to-day operations of the property, including resident relations, leasing, compliance, financial performance, and property operations. Working closely ...

Community Manager

West Carrollton, OH · On-site

$52 - $76/hr

As the Community Manager, you'll oversee the day-to-day operations of the property, including resident relations, leasing, compliance, financial performance, and property operations. Working closely ...

New

As the Community Manager, you'll oversee the day-to-day operations of the property, including resident relations, leasing, compliance, financial performance, and property operations. Working closely ...

As the Community Manager, you'll oversee the day-to-day operations of the property, including resident relations, leasing, compliance, financial performance, and property operations. Working closely ...

As the Community Manager, you'll oversee the day-to-day operations of the property, including resident relations, leasing, compliance, financial performance, and property operations. Working closely ...

As the Community Manager, you'll oversee the day-to-day operations of the property, including resident relations, leasing, compliance, financial performance, and property operations. Working closely ...

As the Community Manager, you'll oversee the day-to-day operations of the property, including resident relations, leasing, compliance, financial performance, and property operations. Working closely ...

As the Community Manager, you'll oversee the day-to-day operations of the property, including resident relations, leasing, compliance, financial performance, and property operations. Working closely ...

Showing results 21-40

Resident Relations Manager information

See Ohio salary details

$8

$20

$34

How much do resident relations manager jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for resident relations manager in Ohio is $20.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $23.41 per hour, depending on experience, location, and employer.

What is a resident relations manager?

Resident Relations Managers are professionals responsible for fostering positive relationships between residents and property management in apartment complexes, residential communities, or assisted living facilities. They address resident concerns, coordinate community events, handle complaints, and work to ensure a high level of resident satisfaction. Their role often involves communication, conflict resolution, and collaboration with maintenance and management teams to enhance the living experience for all residents.

How does a resident relations manager typically collaborate with other departments within a residential community?

A Resident Relations Manager works closely with maintenance, leasing, and property management teams to ensure residents’ needs are met efficiently. They often act as a liaison, communicating resident feedback and coordinating with maintenance to resolve issues quickly. Regular meetings with leasing staff help address occupancy concerns, while collaboration with property managers ensures community policies are upheld. This teamwork fosters a positive living environment and strengthens resident satisfaction.

What are the key skills and qualifications needed to thrive as a resident relations manager, and why are they important?

To thrive as a Resident Relations Manager, you need strong customer service skills, property management knowledge, and often a background in hospitality or real estate. Familiarity with property management software, CRM systems, and relevant certifications such as Certified Apartment Manager (CAM) are typically required. Exceptional communication, conflict resolution, and organizational skills help you build positive relationships and address resident concerns effectively. These skills and qualifications are crucial for ensuring resident satisfaction, retention, and smooth community operations.

What is the difference between Resident Relations Manager vs Leasing Consultant?

AspectResident Relations ManagerLeasing Consultant
Primary FocusMaintaining resident satisfaction and community engagementMarketing and leasing available units
Required CredentialsCustomer service experience, knowledge of property managementSales skills, leasing experience, knowledge of property features
Work EnvironmentResident interactions, community events, management oversightTouring units, processing applications, sales

The Resident Relations Manager focuses on building strong relationships with residents and ensuring their satisfaction, while the Leasing Consultant primarily handles marketing and leasing units. Both roles require customer service skills and knowledge of property management, but their daily tasks and objectives differ significantly.

How much do resident relations managers make in the US?

Resident Relations Managers in the US typically earn between $45,000 and $70,000 annually, with the median salary around $55,000. Compensation varies based on location, experience, and the size of the property or organization, and the role often requires strong communication and customer service skills.

What are the most commonly searched types of Resident Relations jobs in Ohio?

The most popular types of Resident Relations jobs in Ohio are:

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago


Key responsibilities

  • Oversee daily community operations in a timely and professional manner

  • Manage resident relations, including leasing, renewals, and addressing concerns

  • Help optimize the community's performance by supporting occupancy, retention, and financial goals


Job description

**NOTE: Property management experience is required for this position. Conventional, market-rate experience is strongly preferred.**
!! APPLY IN 1 MINUTE !!
Join a team where your work matters. At Fairfield Homes, Inc., our Community Managers play a vital role in creating safe, comfortable homes for our residents while being part of a team that values work-life balance, growth, and doing the right thing.
WHO WE ARE
At Fairfield Homes, we are committed to creating a positive and rewarding experience by welcoming, growing and celebrating all our employees. As a family-owned and operated company, we know first-hand that taking care of you and your family’s needs is just as important as taking care of our residents.
We foster a culture where team members demonstrated a growth mindset, a can-do attitude, and a commitment to excellence, while supporting one another and our communities.
To demonstrate this commitment to you, full-time employees receive the following benefits and perks:
Work-Life Balance
  • There will be an opportunity to go to a 4-day workweek after the community's extended lease-up period, which we anticipate will end in late March 2027 (34 hours worked = 40 hours paid)
  • Substantial PTO amp; paid holidays
Health amp; Financial Benefits
  • Health, dental and vision insurance
  • Company sponsored life insurance policy
  • 401k and company match
Additional Perks
  • On-Demand Pay (get paid early!)
  • Education Assistance
  • Charitable giving opportunities
  • A culture where employees are recognized and celebrated
WHO YOU ARE
You are an experienced Community Manager with at least one (1) year of property management and a passion for delivering excellent customer service. Because you interact daily with residents, you take pride in creating a welcoming, well-managed community where residents feel valued and supported.
You enjoy building relationships, staying organized and being a part of a team that works collaboratively to create a positive living experience while maintaining the overall success and reputation of the community.
WHAT YOU’LL BE DOING
  • Oversee daily community operations in a timely and professional manner
  • Manage resident relations, including leasing, renewals and addressing concerns
  • Maintain a welcoming environment with strong curb appeal
  • Deliver the highest level of service to residents, prospects and guests
  • Help optimize the community’s performance by supporting occupancy, retention and financial goals
WHAT YOU NEED
  • At least one (1) year of property management experience
  • Affordable housing experience, preferred (e.g. HUD Section 8, LIHTC and/or HOME)
  • Strong organizational, communication and customer service skills
  • Ability to successfully multitask, solve problems and adapt in a fast-paced environment
  • Basic knowledge of leasing, resident relations and community operations
  • Proficiency with computers, mobile devices and property management software (such as Yardi or RealPage)
  • Sales and marketing skills, a plus
  • Ability to work both independently and as part of a team
  • Reliable transportation, valid driver’s license and motor vehicle insurance
Apply today and join our mission to build community and change lives.
We are an equal opportunity employer providing opportunity to all individuals regardless of race, color, religion, national origin, ancestry, sex (including pregnancy, gender identity, sexual orientation), age, disability, genetic information, marital status, veteran status or any other status protected by the laws or regulations in the locations where we operate. All personnel actions - including recruitment, employment, training, promotions, compensation, benefits, transfers, terminations, layoffs, company-sponsored education, social and recreational programs - will continue to be administered in accordance with the principles of equal employment opportunity.
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