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Resident Program Manager Jobs in Texas (NOW HIRING)

Plainsvc

Program Manager / Firehawk Aerospace

Addison, TX · On-site

$120 - $170/hr

Demonstrated ability to manage multiple concurrent programs or workstreams independently, with ... S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C ...

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How much do resident program manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for resident program manager in Texas is $26.32, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $38.80 per hour, depending on experience, location, and employer.

What is a resident program manager?

A Resident Program Manager is a professional responsible for overseeing and coordinating programs within a residential facility, such as assisted living, student housing, or rehabilitation centers. They manage day-to-day operations, supervise staff, ensure compliance with regulations, and address the needs of residents. Their role often includes developing and implementing activities, handling budgets, and serving as a liaison between residents, families, and external agencies. Resident Program Managers play a crucial role in maintaining a safe, supportive, and engaging environment for all residents.

What are the key skills and qualifications needed to thrive as a resident program manager, and why are they important?

To thrive as a Resident Program Manager, you need a background in program management, organizational leadership, and preferably a degree in healthcare, social work, or a related field. Familiarity with scheduling software, incident reporting systems, and regulatory compliance tools is often required. Strong interpersonal skills, conflict resolution, and the ability to motivate staff are critical soft skills for this role. These competencies ensure smooth operations, regulatory adherence, and a positive environment for both residents and staff.

What are the most common challenges faced by a resident program manager in balancing resident needs with organizational objectives?

Resident Program Managers often navigate the delicate balance between advocating for resident well-being and meeting organizational policies or budget constraints. A key challenge is ensuring high-quality, individualized support for residents while managing resources, staffing, and compliance requirements. Successful managers develop strong communication and problem-solving skills, working collaboratively with residents, families, and multidisciplinary teams to find solutions that honor both resident preferences and organizational standards.

What does a resident program manager do?

A resident program manager oversees the planning, implementation, and management of specific programs within an organization, often working closely with stakeholders to ensure goals are met. They coordinate resources, monitor progress, and address issues to ensure program success, typically requiring strong organizational and communication skills. The role may involve on-site presence and regular reporting to senior management.

What are the most commonly searched types of Resident Program jobs in Texas?

The most popular types of Resident Program jobs in Texas are:

Resident Program Manager jobs near you

Resident Director

PeakMade Real Estate

College Station, TX • On-site

Full-time

Retirement, PTO

Posted 12 days ago

Job description

The Resident Director is responsible for leading the property renewal leasing program in accordance with policies and procedures outlined by PeakMade. This position will work very closely with Property Manager and Regional Manager to set renewal ratio goals and develop strategic plans for achieving budgeted occupancy. In addition, the Resident Director will be expected to provide outstanding customer service, develop and maintain resident retention programs as well as provide leadership and mentorship to the leasing staff.
Who You Are:
  • Proactive team member that can provide leadership and mentorship to the leasing staff
  • Knowledgeable in Entrata property management software and experience in sales and/or management in multi-family housing, hospitality, or retail industries
  • Self-starter who is highly organized and motivated

What You'll Do:
  • Maintain an excellent customer service relationship with residents, prospects and community visitors.
  • Ensure property compliance with national branding, programs and marketing goals
  • Assist in the recruiting and interviewing efforts of all personnel
  • Build relationships with Universities and local organizations through presentations, events, etc.
  • Assist Property Manager in implementing safe work practices among staff and ensure all safety programs are implemented and followed
  • Work with the Property Manager to assist on-site staff in building relationships with external customers
  • Adhere to established company standards for screening applicants and guarantors for residency
  • Responsible for ensuring the team responds to internet leads, answers prospect calls and conducts successful property tours
  • Accurately prepare and have a thorough knowledge of all lease-related paperwork and processing
  • Adhere to established company standards for screening applicants and guarantors for residency
  • Assist current residents and guarantors with completion of online renewal paperwork
  • Assist residents with the move-in, move-out transfer and lease take over process
  • Prepare and ensure staffing schedules are consistent with community needs
  • Lead the team in utilizing established marketing and resident retention strategies to increase renewal ratio and work to achieve and exceed budgeted occupancy percentages
  • Conduct effective weekly team meetings
  • Responsible for implementing and monitoring effective lease renewal programs by working closely with Property Manager and Regional Manager
  • Provide training and motivation to staff and ensure group training sessions are conducted as needed
  • Responsible for planning, preparation, and implementation of renewal parties, guarantor property events, and competitions
  • Maintain thorough product knowledge of the property and competition leasing and retention efforts
  • Responsible for the development and implementation of Resident Programs and monitor effective lease renewal efforts by working closely with Property Manager and Regional Manager
  • Assist the Leasing Manager with auditing all lease and renewal files for key controls and bonus submission to the Property Manager
  • Monitor leasing/renewal progress focusing on areas needing additional support to the Leasing Manager
  • Maintain accurate current resident activity, renewal leasing data, and assist with other computer data entry as necessary
  • Address complaints and resolve issues in a timely and professional fashion
  • Assist in monitoring maintenance service responses to ensure a high degree of resident satisfaction.
  • Write up and file services requests from residents upon receipt, and take necessary steps to ensure timely response by appropriate staff
  • Participate in property inspections, quarterly, move-in and move out
  • Contribute to the general upkeep and cleaning of office, common areas and model
  • Perform various administrative tasks and additional as needed or as directed by Property Manager or Regional Manager
  • Additional responsibilities as required

What You'll Need:
  • 1-2 years leasing experience in multifamily or off-campus student housing experience highly preferred
  • High school diploma or equivalent required
  • Bachelor's degree or proven success in a Leasing Manager position preferred
  • Sales and/or management experience in multi-family housing, hospitality, or retail industries preferred
  • High energy and organization skills required
  • A passion for helping college students find their next home
  • Excellent verbal and written communication skills
  • Technically savvy individual that can navigate through various social media platforms and a familiarity with Microsoft Office
  • Proficient in Entrata property management software or other similar property management software preferred

What You'll Get (Peak Perks):
  • Potential monthly commission
  • Housing discount (varies by property)
  • 15 days of PTO + 2 additional "Wellbeing Days"
  • Up to 12 weeks paid parental leave + one year of diapers, on us
  • 401(k) Match
  • Wellness initiatives, health team competitions and reward programs through LiveWell Program
  • Employee Resource Groups
  • Commitment to leadership training and growth opportunities
  • Additional rewards and recognition

Who We Are
PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful.
PeakMade Real Estate is an Equal Employment Opportunity employer.

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