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Resident Experience Manager Jobs in Renton, WA (NOW HIRING)

PCPPC INC.

Resident Experience Coordinator

Redmond, WA · On-site

$23/hr

Resident Experience Coordinator/Concierge Position Title: Concierge and Barista Employment Type ... We specialize in managing distinctive communities with a strong focus on resident satisfaction ...

PCPPC INC.

Resident Experience Coordinator

Redmond, WA · On-site

$23/hr

Resident Experience Coordinator/Concierge Position Title: Concierge and Barista Employment Type ... We specialize in managing distinctive communities with a strong focus on resident satisfaction ...

Onni Group

Resident Services Coordinator

Seattle, WA · On-site

$112/hr

The Resident Services Coordinator is the face person of our property management team and ensures the overall quality of our resident's experience meets the company's established standards and ...

Onni Group

Resident Services Coordinator

Seattle, WA

$112/hr

The Resident Services Coordinator is the face person of our property management team and ensures the overall quality of our resident's experience meets the company's established standards and ...

Omninet Capital

Community Manager

Kent, WA · On-site

$80K - $90K/yr

Resident Experience & Property Operations * Lead day-to-day property operations, including resident ... Financial Management * Develop and manage annual operating and capital budgets. * Review financial ...

Andasol Management, Inc.

Resident Manager

Bothell, WA · On-site

$21/hr

The manager's role oversees the day-to-day operations and takes ownership of the property they are ... of experience in a customer facing role required. * 1 year of leadership experience or a ...

New

Seamar

Resident Care Manager

Seattle, WA · On-site

The Resident Care Manager must demonstrate knowledge and skills necessary to provide care ... Experience in Long Term Care preferred. Associate or Bachelor's Degree in nursing or LPN. ...

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Resident Experience Manager information

See Renton, WA salary details

$12

$26

$41

How much do resident experience manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for resident experience manager in Renton, WA is $26.19, according to ZipRecruiter salary data. Most workers in this role earn between $20.53 and $29.47 per hour, depending on experience, location, and employer.

What is a resident experience manager?

Resident Experience Managers are professionals responsible for ensuring a positive and engaging living environment within residential communities, such as apartment complexes or senior living facilities. They focus on enhancing residents’ satisfaction by organizing events, addressing concerns, and improving communication between residents and management. Their goal is to build a sense of community, resolve issues promptly, and help retain residents by delivering exceptional service. These managers often collaborate with maintenance, leasing, and administrative teams to create a welcoming atmosphere.

How does a resident experience manager typically collaborate with other departments to enhance resident satisfaction?

Resident Experience Managers regularly work with teams such as maintenance, leasing, and property management to address resident concerns and improve overall satisfaction. They act as a liaison, ensuring that resident feedback is communicated and acted upon by relevant departments. This collaboration often involves coordinating community events, resolving service requests efficiently, and developing initiatives that foster a positive living environment. Strong communication and relationship-building skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a resident experience manager, and why are they important?

To thrive as a Resident Experience Manager, you need expertise in property management, customer service, and conflict resolution, often supported by a degree in hospitality, business, or a related field. Familiarity with property management software, CRM systems, and sometimes certifications like Certified Apartment Manager (CAM) are commonly required. Exceptional interpersonal communication, problem-solving, and organizational skills help you build strong relationships and address resident needs proactively. These skills are vital for maintaining high resident satisfaction, minimizing turnover, and ensuring smooth community operations.

What is the difference between Resident Experience Manager vs Leasing Consultant?

AspectResident Experience ManagerLeasing Consultant
CredentialsCustomer service skills, property management knowledgeSales skills, leasing certifications
Work EnvironmentResident relations, community events, property managementApartment tours, leasing negotiations, client interactions
Employer & Industry UsageProperty management companies, multifamily communitiesApartment communities, leasing offices
Search & Comparison IntentCustomer experience, resident retentionApartment leasing, rental process

The Resident Experience Manager focuses on enhancing resident satisfaction and community engagement, while the Leasing Consultant primarily handles leasing processes and new tenant acquisition. Both roles require strong communication skills and industry knowledge but differ in their core responsibilities and daily tasks.

How much does a resident experience manager make?

A resident experience manager typically earns between $50,000 and $70,000 annually, depending on location, experience, and the size of the property or company. They often require strong communication and customer service skills and may oversee resident relations, events, and amenities.

What are the most commonly searched types of Resident Experience jobs in Renton, WA?

The most popular types of Resident Experience jobs in Renton, WA are:

What cities near Renton, WA are hiring for Resident Experience Manager jobs?

Cities near Renton, WA with the most Resident Experience Manager job openings:

Resident Experience Manager jobs near you
Infographic showing various Resident Experience Manager job openings in Renton, WA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $54,482 per year, or $26.2 per hour.

Resident Experience Coordinator

PCPPC INC.

Redmond, WA • On-site

$23/hr

Full-time

Medical, Retirement

Posted 6 days ago

Job description

Job Description: Resident Experience Coordinator/Concierge

Position Title: Concierge and Barista
Employment Type: Full-Time

Company Overview:

Rove Apartments | Redmond, Washington
217-Unit Luxury Mid-Rise Lease-Up Community

Join the Team Launching Redmond's Newest Luxury Apartment Community

Are you passionate about sales, customer service, and creating exceptional resident experiences? We are seeking an energetic, driven, and relationship-focused Coordinator to join the opening team at Rove, a brand-new 217-unit luxury apartment community located in the heart of Downtown Redmond.

PCP Elevate is a multifamily property management company dedicated to creating elevated living experiences in high-growth lifestyle markets. We specialize in managing distinctive communities with a strong focus on resident satisfaction, team development, and operational excellence. As we continue to expand our portfolio, we are seeking an experienced Concierge to join our growing team and support our mission of delivering exceptional property management services.

Key Responsibilities

  • Serve as the first point of contact for residents, fostering strong relationships and promoting a welcoming community atmosphere.
  • Provide personalized concierge services, including local recommendations, event reservations, and assistance with lifestyle needs.
  • Facilitate resident requests related to their homes, such as coordinating housekeeping, maintenance, and other personalized services.
  • Provide excellent customer service and information to residents at their request, as well as assist prospective residents, vendors, contractors, and visitors as needed.
  • Promote positive and proactive resident relations by enhancing the living experience.
  • Assist in planning and attending resident events.
  • Respond to complaints, follow up on work orders, and address general customer service needs.
  • Provide coffee and barista services, including preparing coffee, specialty lattes, and espresso for residents and guests.
  • Manage the front desk and maintain the cleanliness of the front lobby.
  • Enforce access control and visitor management.
  • Monitor security cameras, walk the property, and adhere to all security protocols.
  • Maintain situational awareness to identify suspicious activity, safety hazards, and security concerns.
  • Receive, log, and distribute packages for residents.
  • Conduct yourself in a manner representative of the community, as this role serves as a primary contact between residents, prospective residents, and the company.
  • Other duties as assigned.

Qualifications

  • High school education or equivalent is required. A college degree or equivalent is preferred.
  • Working knowledge of Word, Excel as well as Internet Explorer.
  • Excellent interpersonal, motivational, writing, management and leadership skills
  • Outgoing, friendly personality
  • Good organizational skills, follow-up and follow through
  • Marketing and budgeting experience
  • Ability to handle multiple tasks at one time
  • Exceptional communication, customer service and people
  • Self-motivated; can work independently Detail-oriented
  • Hotel, hospitality or other service experience a plus

Benefits:

  • Competitive salary and performance-based bonuses.
  • Comprehensive medical benefits package.
  • Retirement savings plan with company match.