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Resident Associate Jobs in Portland, OR (NOW HIRING)

The Watermark at the Pearl

Sales Associate

Portland, OR

$14.75 - $20.25/hr

As a Sales Associate , you'll help connect future residents and families with a welcoming senior living experience while being part of a team that brings our mission to life every day. For more than ...

The Watermark at the Pearl

Sales Associate

Portland, OR · On-site

$14.75 - $20.25/hr

As a Sales Associate , you'll help connect future residents and families with a welcoming senior living experience while being part of a team that brings our mission to life every day. For more than ...

The Watermark at the Pearl

Sales Associate

Portland, OR

$14.75 - $20.25/hr

As a Sales Associate , you'll help connect future residents and families with a welcoming senior living experience while being part of a team that brings our mission to life every day. For more than ...

The Watermark at the Pearl

Sales Associate

Portland, OR · On-site

$14.75 - $20.25/hr

As a Sales Associate , you'll help connect future residents and families with a welcoming senior living experience while being part of a team that brings our mission to life every day. For more than ...

The Watermark at the Pearl

Sales Associate

Portland, OR

$14.75 - $20.25/hr

As a Sales Associate , you'll help connect future residents and families with a welcoming senior living experience while being part of a team that brings our mission to life every day. For more than ...

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All JobsResident Associate JobsResident Associate Jobs in Portland, OR

Resident Associate information

See Portland, OR salary details

$12

$16

$22

How much do resident associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for resident associate in Portland, OR is $16.79, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $18.37 per hour, depending on experience, location, and employer.

What is a resident associate?

Resident Associates are professionals who typically work in residential facilities such as dormitories, assisted living communities, or rehabilitation centers. Their main responsibilities include supporting residents' daily needs, ensuring a safe and welcoming environment, and sometimes assisting with administrative tasks or organizing activities. They often serve as a point of contact between residents and facility management, helping to resolve issues and maintain community standards. This role requires strong interpersonal skills, empathy, and the ability to handle emergencies or conflicts when they arise.

What are the key skills and qualifications needed to thrive as a resident associate, and why are they important?

To thrive as a Resident Associate, you need a foundational understanding of resident care, safety protocols, and often a high school diploma or equivalent. Familiarity with electronic documentation systems and basic first aid or CPR certification are commonly required. Strong interpersonal skills, patience, and attention to detail help in building trust and effectively supporting residents' daily needs. These competencies are crucial for maintaining a safe, supportive environment and ensuring the well-being of residents in assisted living or care facilities.

What are some typical challenges resident associates face when supporting residents, and how can they effectively address them?

Resident Associates often encounter challenges such as managing diverse resident needs, handling conflicts, and maintaining clear communication with both residents and staff. Successfully addressing these issues involves active listening, practicing empathy, and staying organized to ensure all residents feel heard and supported. Collaborating closely with supervisors and other associates, as well as participating in ongoing training, can help Resident Associates navigate these situations effectively while fostering a positive living environment.

What is the difference between Resident Associate vs Resident Advisor?

AspectResident AssociateResident Advisor
Required credentialsHigh school diploma or equivalent; some roles may prefer college experienceHigh school diploma or college experience often preferred
Work environmentResidential facilities, often in healthcare, educational, or corporate settingsCollege dormitories or student housing
Employer and industry usageHospitals, universities, corporate housingColleges and universities
Common search intentUnderstanding job roles in residential settingsStudent housing leadership roles

Both Resident Associate and Resident Advisor roles involve overseeing residential environments, but Resident Associates typically work in professional or healthcare settings, while Resident Advisors focus on student housing in colleges. The roles share similar credentials and work environments, but their specific responsibilities and employer types differ.

Is being a resident associate worth it?

A resident associate typically provides community support, event planning, and administrative assistance in residential settings. The role offers experience in customer service, communication, and problem-solving, often with flexible hours and opportunities for advancement, making it valuable for those seeking entry-level positions in property management or hospitality.

Is it hard to get a resident associate job?

Getting a resident associate position can vary in difficulty depending on the employer and location, but generally requires good communication skills, customer service experience, and sometimes relevant certifications. Entry-level roles may have less strict requirements, while more advanced positions may require prior experience or specialized training. Preparing a strong application and demonstrating interpersonal skills can improve chances of hiring.

What are the most commonly searched types of Resident jobs in Portland, OR?

The most popular types of Resident jobs in Portland, OR are:

What cities near Portland, OR are hiring for Resident Associate jobs?

Cities near Portland, OR with the most Resident Associate job openings:

Resident Associate jobs near you
Infographic showing various Resident Associate job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,921 per year, or $16.8 per hour.

Leasing Associate - Palladia

Holland Residential LLC

Hillsboro, OR • On-site

$18.50 - $24.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

JOB SUMMARY

Holland is seeking a service and detail-oriented individual to join our dedicated property management team at our established community, Palladia in Hillsboro, Oregon. The Sales Associate is responsible for leasing apartment homes to potential residents and always encouraging renewals while providing excellent customer service in accordance with Holland Partner Group’s Core Values.

ESSENTIAL JOB FUNCTIONS

  • Act as the first point of contact at the property, providing an exceptional customer experience to all.
  • Responsible for leasing apartment homes while following the Point of Sale Process including the tour, lead follow-up, application, lease file and move-in coordination in compliance with applicable laws, company expectations and procedures.
  • Act as a liaison for Residents and management, ensuring excellent communication, and maintaining documentation of all interactions and follow-up regarding Resident concerns.
  • Maintain accurate knowledge of all information regarding the lease document, community, amenities, condition of all vacant units, models and common areas.
  • Work with the Sales Team to increase property income, resident retention, and lease renewals, as well as encouraging sales on other income opportunities, through the Point of Sale Renewal program.
  • Collect security deposits, rents and all other funds associated with leasing and document each transaction properly in the community’s management software system.
  • Maintain accurate documentation and follow up on all leasing activity including, but not limited to, phone calls, guest visits, new leases and lease renewals; enter all activity into property management software daily.
  • Maintain communication with the Sales and Maintenance Teams regarding the status of units, work orders, etc.
  • Promote positive online reviews to support reputation management goals.
  • Maintain confidentiality of sensitive documents and information.
  • Regularly inspect the customer journey path (including online advertising) to ensure information accuracy and property cleanliness.
  • Participate in Market Surveys, Quarterly Competitive Market Assessments and Outreach Marketing activities to support the success of the property.
  • Organize, attend and monitor various community recreational and social activities.
  • Maintain a positive relationship with all Sales and Maintenance staff to ensure excellent inside customer service, teamwork, and accountability.
  • Represent the community and Holland Partner Group in a professional manner at all times.
  • Conform to company apparel standards and set a positive example for all Associates.
  • Perform all other duties as directed and assist the overall team effort in any way possible.

JOB REQUIREMENTS

Education:  High school diploma or equivalent is required.  A college degree or related coursework is preferred. 

Experience:  One to two years of customer service and/or sales experience required. Retail experience is preferred.

Knowledge, Skills and Abilities Required:

  • Thorough knowledge of Landlord Tenant and Fair Housing Laws.
  • Excellent communications and organizational skills.
  • Ability to work in a mobile leasing environment.
  • Skilled in Microsoft Word, Excel and Outlook. Yardi software preferred.
  • Basic office organizational skills.
  • Ability to understand and clearly explain legal and lease documents.
  • Ability to work well with people and develop a positive rapport.
  • Strong diplomacy skills.
  • Strong verbal and written communication skills.
  • Ability to accurately perform basic to intermediate mathematical functions.
  • Independent decision making ability within set parameters.
  • Ability to prioritize and accurately perform multiple tasks concurrently.
  • Strong customer service orientation.

Attendance: Position requires ability to work any of the seven days of the week, 52 weeks of the year.  Due to property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours plus any other hours necessary to complete the job. 

This position also requires:

  • Successful completion of the Sales Certification process
  • Ability to lift or move up to 20 pounds
  • Hearing and visual ability to observe and detect signs of emergency situations
  • Fluency in English both verbally and non-verbally

Benefits: Holland is proud to offer a competitive and comprehensive benefits package, with enrollment eligibility beginning first day of the month following date of hire, that includes health care benefits (Medical, Dental, Vision, HSA, FSA), income replacement (Long-term Disability) and retirement savings through our 401(k), including employer match. Supplemental benefits are also available (Accident, Hospital Indemnity, Critical Illness, Short-term Disability, Commuter FSA) and we are proud to offer our Employee Assistance Program (EAP) and Tuition Reimbursement. We offer Paid Time Off (PTO) and state mandated Paid Sick Leave, paid holidays, the opportunity for our employees to get involved in their communities using Volunteer Time Off (VTO), and a generous Sabbatical after every 5 years of service. There are also opportunities to share in the success of the company through our profit share programs.  Housing discounts may be available dependent on the property, ownership approval, and unit availability. 

If interested, you can search for specific or similar opportunities on Holland's Careers Page and apply to the job posting with an accurate resume for consideration.   

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