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Residence Inn Jobs in Austin, TX (NOW HIRING)

Moody's

Front Desk Clerk

Austin, TX · On-site

$16/hr

The Residence Inn by Marriott Austin Southwest, managed by Moody National Management LP, is looking for Front Desk Clerks to join our team. All full-time associates are offered competitive pay (up to ...

Moody National Companies

Front Desk Clerk

Austin, TX · On-site

$16.60/hr

The Residence Inn by Marriott Austin Southwest, managed by Moody National Management LP, is looking for Front Desk Clerks to join our team. All full-time associates are offered competitive pay (up to ...

Moody

Front Desk Clerk

Austin, TX · On-site

$16.60/hr

The Residence Inn by Marriott Austin Southwest, managed by Moody National Management LP, is looking for Front Desk Clerks to join our team. All full-time associates are offered competitive pay (up to ...

Moody

Front Desk Clerk

Austin, TX · On-site

$16/hr

The Residence Inn by Marriott Austin Southwest, managed by Moody National Management LP, is looking for Front Desk Clerks to join our team. All full-time associates are offered competitive pay (up to ...

MCR Hotels

Van Driver

Austin, TX · On-site

$15 - $16/hr

Residence inn Austin Airport SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels ...

MCR Hotels

Breakfast Attendant

Austin, TX · On-site

$15 - $16.50/hr

Residence Inn Austin-University Area SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe ...

mcr

Breakfast Attendant

Austin, TX

$13 - $15.50/hr

Residence Inn Austin-University Area SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe ...

MCR Hotels

Front Desk Agent

Austin, TX · On-site

$15 - $18/hr

Residence Inn Austin-University Area SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe ...

mcr

Night Auditor

Austin, TX

$14.75 - $19.75/hr

Residence Inn Austin University SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe ...

MCR Hotels

Front Desk Agent

Austin, TX · On-site

$14 - $17.75/hr

Residence Inn Austin-University Area SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe ...

mcr

Front Desk Agent

Austin, TX

$14 - $17.75/hr

Residence Inn Austin-University Area SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe ...

MCR Hotels

Housekeeper

Austin, TX · On-site

$15 - $17/hr

Residence Inn Austin Airport SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels ...

MCR Hotels

Night Auditor

Austin, TX · On-site

$17 - $19/hr

Residence Inn Austin University SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe ...

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Showing results 21-39

All JobsResidence Inn JobsResidence Inn Jobs in Austin, TX

Residence Inn information

See Austin, TX salary details

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$22

$30

How much do residence inn jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for residence inn in Austin, TX is $22.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $27.88 per hour, depending on experience, location, and employer.

What is a Residence Inn?

Residence Inn is a brand of extended-stay hotels owned by Marriott International. These hotels are designed for travelers who need accommodations for longer periods, such as business professionals, families relocating, or vacationers. Residence Inn offers spacious suites with full kitchens, living areas, and amenities like complimentary breakfast, free Wi-Fi, and evening social events. Guests often appreciate the home-like atmosphere and the convenience of hotel services during longer stays.

What are the key skills and qualifications needed to thrive as a Residence Inn front desk associate?

To thrive as a Residence Inn Front Desk Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera or Marriott’s internal booking software), payment processing systems, and basic office technology is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor are standout soft skills for this role. These qualifications ensure exceptional guest experiences, efficient operations, and uphold the brand’s reputation for hospitality.

What are some common challenges faced by front desk associates at Residence Inn, and how can they be effectively managed?

Front desk associates at Residence Inn often encounter challenges such as managing high guest volumes during peak check-in/check-out times, addressing guest concerns promptly, and coordinating with housekeeping and maintenance teams to ensure room readiness. Effective communication, strong multitasking abilities, and a calm, solution-oriented approach are essential for overcoming these challenges. Additionally, leveraging property management systems and following established protocols can help associates streamline operations and provide excellent guest service.

What is the difference between Residence Inn vs Front Desk Agent?

AspectResidence InnFront Desk Agent
Primary RoleHospitality service provider managing guest stays at extended-stay hotelsFrontline staff handling guest check-ins, check-outs, and inquiries
Required CredentialsHigh school diploma; hospitality or customer service experience preferredHigh school diploma; customer service skills
Work EnvironmentHotel property, often in hospitality industryHotel lobby or reception area
Employer & IndustryHospitality industry, hotel chains like Residence InnHotels, resorts, hospitality sector

Residence Inn staff oversee overall guest experience and property operations, while Front Desk Agents focus on guest check-in, check-out, and inquiries. Both roles are essential in hospitality, with Residence Inn representing the hotel brand and Front Desk Agents serving as the frontline customer service providers.

What are popular job titles related to Residence Inn jobs in Austin, TX?

For Residence Inn jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Residence Inn jobs in Austin, TX look for?

The top searched job categories for Residence Inn jobs in Austin, TX are:

What cities near Austin, TX are hiring for Residence Inn jobs?

Cities near Austin, TX with the most Residence Inn job openings:

Residence Inn jobs near you
Infographic showing various Residence Inn job openings in Austin, TX as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 18% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,455 per year, or $22.8 per hour.

Front Desk Clerk

Moody's

Austin, TX • On-site

$16/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

Front Desk Clerk

At Moody, we believe that people are the most important ingredient of any business. It's the people who ultimately determine what can be achieved. That's why creating a culture based on trust, respect, and hard work is our top priority. We encourage our people to always reach higher, learn more, and live up to their potential, delivering our customers the best real estate solutions possible. The Residence Inn by Marriott Austin Southwest, managed by Moody National Management LP, is looking for Front Desk Clerks to join our team. All full-time associates are offered competitive pay (up to $16/hr), flexible scheduling opportunities, paid holidays, 401(k) with Employer Match, paid time off and a comprehensive benefits package (including medical, dental, and vision). Are you a multi-tasker looking for an opportunity to work in a fast-paced environment? Do you enjoy talking to people? If so - we want you to join our team today!!!

The Front Desk Clerk processes guests in and out of the hotel in a professional and efficient manner in order to maximize customer satisfaction. Essential Functions:

  • Complete Front Desk activities related to guest check-ins and check-outs in accordance with established policies and procedures; accurately conduct all cash handling and credit card processing activities.
  • Respond to customer concerns, issues, inquiries, and input in a timely, professional, and courteous manner; resolve customer complaints, escalate issues as necessary or report to other departments for resolution; accommodate guest requests when possible within policies/procedures.
  • Pre-register, block reservations and take same-day reservations following hotel rate structures, discounts, and sell strategies; cancel reservations according to procedures.
  • Accurately complete any logs/reports as specified by management.
  • Arrange for alternative lodging for guests (walk the guests) when necessary and in accordance with established procedures.
  • Other duties as assigned.

Job Specifications:

  • Solid working knowledge of related company and brand policies, procedures, and services; general knowledge of other departments in the hotel.
  • Excellent interpersonal, written/verbal communication and telephone etiquette skills.
  • Intermediate proficiency with Front Desk computer systems
  • Excellent command of the English language; second language proficiency desirable.
  • Excellent time management skills and ability to multi-task and prioritize work.
  • Excellent written and verbal communication skills.
  • Exceptional problem solving skills.
  • Ability to maintain customer focus.
  • Excellent organizational and planning skills.
  • Ability to work well in a team environment.
  • Ability to follow corporate standards and procedures.

Experience and Education:

  • High School education or equivalent work experience.
  • 1+ years of experience as a Front Desk Clerk or other customer service position.
  • Minimum training required per year as assigned by the company.
  • Any additional training required by manager.

Work Environment:

  • This job operates in a professional office environment.
  • This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
  • This is a full-time position. Overtime may be required occasionally.
  • Work days and work hours may vary.
  • This position works indoors.

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