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Residence Inn Oceanfront Jobs in Virginia (NOW HIRING)

Housekeeping Attendant

Virginia Beach, VA · On-site

$13.25 - $16.50/hr

Residence Inn Virginia Beach Oceanfront is seeking a dynamic, service-oriented Room Attendant to join our team! Schulte Hospitality Group is an organization whose success is rooted in its service ...

Guest Service Representative

Virginia Beach, VA · On-site

$12.75 - $15.75/hr

Residence Inn Virginia Beach Oceanfront is seeking a dynamic, service-oriented Guest Service Representative to join our team! Schulte Hospitality Group is an organization whose success is rooted in ...

Residence Inn Oceanfront information

What is the difference between Residence Inn Oceanfront vs Front Desk Agent?

AspectResidence Inn OceanfrontFront Desk Agent
Primary RoleHotel management and guest services at a specific propertyGuest check-in/out, reservations, customer service
Required CredentialsHigh school diploma; hospitality experience preferredHigh school diploma; customer service skills
Work EnvironmentHotel front desk, guest areasHotel lobby, front desk
Industry UsageHospitality, lodging

Residence Inn Oceanfront typically refers to a hotel property, while a Front Desk Agent is a staff role within such a hotel. The property management involves overseeing operations, whereas the Front Desk Agent focuses on guest interactions and reservations. Both roles require customer service skills and hospitality knowledge, but the property management position usually demands more experience and responsibilities.

What are the key skills and qualifications needed to thrive as a Front Desk Agent at a Residence Inn Oceanfront, and why are they important?

To thrive as a Front Desk Agent at a Residence Inn Oceanfront, you need excellent customer service skills, strong organizational abilities, and typically a high school diploma or equivalent. Familiarity with hotel property management systems (PMS) like Marriott's systems, reservation software, and basic office equipment is crucial. Outstanding communication, problem-solving, and multitasking skills help you shine in guest interactions and daily operations. These abilities ensure guests have a positive experience and hotel processes run smoothly in a busy, hospitality-focused environment.

What are some common challenges faced by front desk associates at the Residence Inn Oceanfront, and how can they be managed?

Front desk associates at the Residence Inn Oceanfront often encounter challenges such as managing high guest volumes during peak travel seasons, addressing diverse guest requests, and quickly resolving issues related to reservations or room availability. To manage these situations effectively, strong communication skills, attention to detail, and a calm demeanor are essential. Team collaboration with housekeeping and maintenance staff also plays a key role in ensuring guest satisfaction and smooth operations.

What is Residence Inn Oceanfront?

Residence Inn Oceanfront refers to a hotel property that is part of the Residence Inn by Marriott brand, located directly on the oceanfront. These hotels are designed for extended stays and offer spacious suites with separate living and sleeping areas, fully equipped kitchens, and complimentary amenities like breakfast and Wi-Fi. Guests can enjoy direct beach access, ocean views, and facilities such as fitness centers and pools, making it ideal for both business and leisure travelers seeking a comfortable, home-like environment by the sea.
What are popular job titles related to Residence Inn Oceanfront jobs in Virginia? For Residence Inn Oceanfront jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Residence Inn Oceanfront jobs in Virginia look for? The top searched job categories for Residence Inn Oceanfront jobs in Virginia are:

Housekeeping Attendant

Schulte

Virginia Beach, VA • On-site

$13.25 - $16.50/hr

Full-time

Medical, Life, Retirement, PTO

Posted 4 days ago


Job description

Residence Inn Virginia Beach Oceanfront is seeking a dynamic, service-oriented Room Attendant to join our team! Schulte Hospitality Group is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Hospitality Group you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Hospitality Group provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
  • Work Today, Get Paid today, with Daily Pay!
  • Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
  • Multiple Health Insurance and Life Insurance options
  • 401k Plan + Company Match
  • Paid Parental Leave
  • Paid Time Off
  • Holiday Pay
  • Pet Insurance
  • Employee Assistance Program
  • Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company: Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
  • Ensure that rooms and public areas are cleaned and sanitized to company-mandated standards
  • Ensures that rooms have clean linen, bedding and towels
  • Understands and follows all safety and security procedures as mandated by the hotel
  • Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, and hotel surroundings (i.e. mall, restaurants)
  • Ensures that rooms are stocked with soap, tissues, drinking glasses, etc.
  • Identify items that guests have left behind and report items utilizing hotel's lost and found procedures
  • Other duties as assigned

EDUCATION AND EXPERIENCE
  • High School Diploma/GED

KNOWLEDGE, SKILLS AND ABILITIES
  • Ability to multi-task
  • Ability to communicate effectively verbally and in writing
  • Team player
  • Ability to exceed expectations of guests
  • Knowledge of cleanliness standards

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. This position is tipped eligible. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Hospitality Group is an Equal Opportunity Employer.

Schulte logo

About Schulte

Sourced by ZipRecruiter

Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

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