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Resettlement Program Jobs in West Roxbury, MA (NOW HIRING)

JVS Boston

Bilingual Career Coach

Boston, MA · On-site

$20.25 - $27.50/hr

... Refugee Resettlement Program employment services. *Requires bilingual or additional language proficiency in Ukrainian and/or Russian* Essential Job Functions: Accountability and Results Focused:

JVS Boston

Career Coach - Rapid E2E

Boston, MA · On-site

$20.25 - $27.75/hr

Program participants include recent arrivals who are eligible for Massachusetts Refugee Resettlement. Program employment services; immigrant parents who are receiving public benefits (TANF/TAFDC ...

JVS Boston

Career Coach - Rapid E2E

Boston, MA

$46K - $51K/yr

Program participants include recent arrivals who are eligible for Massachusetts Refugee Resettlement. Program employment services; immigrant parents who are receiving public benefits (TANF/TAFDC ...

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Resettlement Program information

See West Roxbury, MA salary details

$25.6K

$53.6K

$92.7K

How much do resettlement program jobs pay per year?

As of Aug 7, 2026, the average yearly pay for resettlement program in West Roxbury, MA is $53,632.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $60,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a resettlement program coordinator, and why are they important?

To thrive as a Resettlement Program Coordinator, you need a background in social work, human services, or a related field, along with knowledge of immigration and refugee laws. Familiarity with case management software, government reporting systems, and language interpretation tools is typically required. Strong cultural sensitivity, problem-solving abilities, and excellent interpersonal communication are vital soft skills for supporting vulnerable populations. These competencies are crucial to ensure effective resettlement, compliance with regulations, and the well-being of clients adapting to a new environment.

What is a resettlement program?

A Resettlement Program is an organized effort, often led by governments or humanitarian organizations, to help refugees, asylum seekers, or displaced individuals find safety and rebuild their lives in a new country or region. These programs provide support such as housing, legal assistance, language classes, and help with employment and integration into the community. The goal is to ensure that individuals and families have the resources they need to become self-sufficient and successfully adapt to their new environment.

What is the difference between Resettlement Program vs Case Manager?

AspectResettlement ProgramCase Manager
Primary RoleFacilitates refugee and immigrant resettlement processesManages individual client cases, providing support and resources
Required CredentialsOften requires knowledge of immigration policies, social servicesRequires social work, counseling, or related certifications
Work EnvironmentNon-profit organizations, government agencies, community centersSocial service agencies, healthcare facilities, community organizations
Industry UsageUsed in refugee and immigrant support programsCommon in social services, healthcare, and community outreach

While both roles involve supporting vulnerable populations, a Resettlement Program focuses on organizing and implementing refugee and immigrant resettlement efforts, whereas a Case Manager provides ongoing support and resources to individual clients within various social service settings.

What are common challenges faced by professionals working in a resettlement program, and how can they address them?

Professionals in a resettlement program often encounter challenges such as language barriers, cultural adjustment issues, and navigating complex legal or social services systems for clients. Building strong relationships with community partners, utilizing interpreters, and participating in ongoing cultural competency training can help address these challenges. Additionally, resettlement team members frequently collaborate with case managers, social workers, and local agencies to provide comprehensive support, ensuring new arrivals receive the resources they need for a successful transition.
Resettlement Program jobs near you

Fall 2026 Education Services (ESOL) Internship

International Institute of New England

Lowell, MA • On-site

Internship

Posted 18 days ago

Job description

For more than 100 years, the International Institute of New England (IINE) has created opportunities for refugees and immigrants to succeed through resettlement, education, employment support, and pathways to citizenship. With locations in Boston and Lowell, Massachusetts and Manchester, New Hampshire, IINE welcomes and serves thousands of individuals and families annually, including people displaced by political instability, violence, and climate crises; survivors of human trafficking; and unaccompanied children joining family members in New England. As one of the oldest and largest organizations in the region, IINE plays a leading role in shaping public understanding and support of our newest neighbors.
IINE offers internships to students, graduate students, and recent graduates with demonstrated interest or experience in supporting refugee, and immigrant populations. Each internship includes an educational component, through which interns contextualize their experience and reflect on their service.
All internships are unpaid and correspond roughly with the US School (education)semester system:
  • Fall Internships: Mid September through Mid December 2026

First consideration is given to applicants who can commit at least 20 hours per week over the course of the semester outlined above. Applicants are encouraged to apply regardless of whether their schedule fits the semester system; IINE makes exceptions on a case-by-case basis. Slots fill quickly and candidates are encouraged to apply earlier than the requested date above.
This internship has a on-site format. Ideally, we are looking to recruit individuals near to the Lowell area who are able to commute into the office.
Overview
Education interns assist with student recruitment as well as classroom instruction. Working alongside IINE's Admissions Specialist and ESOL Instructors, they meet with prospective students to enroll them in programming, provide instructional support and/or digital literacy support in ESOL classes.
Responsibilities
  • Assisting with intake of new students
  • Help create, scan and update student files
  • Assist ESOL instructors in remote and/or in-person classes classrooms
  • Assist with digital literacy instruction

Required Skills/Abilities
  • Interest in international, refugee, asylee, and/or immigrant issues
  • Ability to work respectfully in a multicultural environment
  • Patience speaking with non-native English speakers/second language-English speakers
  • Tutoring or teaching experience, especially in small groups or on a one-on-one basis; Experience teaching or tutoring adult learners preferred
  • Excellent oral and written communication skills
  • Highly organized with great attention to detail
  • Ability to handle multiple tasks and to switch gears quickly
  • Professionalism, discretion, and maturity in dealing with confidential information
  • Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
  • Language skills in Arabic, Dari, Pashto, French, Haitian Creole, Spanish, or Swahili a plus

Education & Experience
  • Pursuing a related degree, i.e., education, international studies, social services
  • Experience in tutoring

Learning Objectives:
  • Recognize common challenges faced by immigrant and refugee populations
  • Develop strong advocacy and people skills
  • Identify best practices associated with case management and how to effectively conduct client meetings
  • Capture important information from meetings and check-ins in concise case notes
  • Identify and access community resources and services, particularly those that cater to the needs of refugees and immigrants.
  • Understand the US Refugee Resettlement program, as well as what part VOLAGs and resettlement agencies like the International Institute of New England play in receiving and integrating refugees.
  • Respectfully express and engage ideas and values in a multilingual environment.

Physical Requirements
  • Ability to sit at a desk for extended periods and use a computer and telephone.
  • Occasional light lifting and handling of documents or office supplies.

Apply