Resettlement Program Manager Jobs in Springfield, VA

Program: Comprehensive Legal Services to Unaccompanied Alien Children (UAC) – Program Management Office (PMO) Contract

Customer: U.S. Department of Health and Human Services (HHS) – Office of Refugee Resettlement (ORR), Washington, D.C. Capital Area

Work Location: 100% Remote Telework (U.S.-based)

Employment Type: Full-Time / W-2

Clearance: Must be a U.S. Citizen and able to obtain and maintain an HHS Public Trust background investigation

The Data Analyst turns program data into decisions for the CPMC PMO supporting the HHS/ORR UAC Legal Services contract. This role builds and maintains the reporting layer that sits over Microsoft Dynamics 365, SharePoint, and subcontractor data feeds, and produces the recurring dashboards, ad-hoc analyses, and data calls required by HHS/ORR and CPMC leadership. All work is performed on de-identified program operations data — this role does not access personally identifiable information about UAC beneficiaries.

• Design, build, and maintain program dashboards and recurring reports in Power BI (and Excel) drawing from Microsoft Dynamics 365, SharePoint, and subcontractor data feeds.
• Respond to HHS/ORR and CPMC PMO data calls with accurate, auditable, welldocumented analyses.
• Build and maintain the program's data dictionary, data lineage, and qualitycontrol checks on all reported metrics.
• Partner with Finance, Subcontracts, and Quality to align KPIs and ensure one source of truth across the PMO.
• Perform trend analysis, variance analysis, and forecasting on program performance, subcontractor throughput, and financial burn.
• Automate recurring reporting using Power Query, Power Automate, and Dynamics 365 native reporting.
• Support adhoc analysis for the Program Manager, including scenario modeling and rootcause investigations.
• Document all reporting logic and hand off runbooks to Quality and Finance.
• Adhere to HHS datahandling requirements and CPMC informationsecurity policies at all times.
REQUIRED QUALIFICATIONS
• U.S. Citizenship (required for HHS background investigation).
• Ability to obtain and maintain an HHS Public Trust background investigation.
• Bachelor's degree in Data Analytics, Statistics, Information Systems, Business, or a related field.
• Minimum 35 years of data analyst experience supporting federal programs, with HHS customer experience strongly preferred.
• Strong handson experience pulling and reporting on data from Microsoft Dynamics 365.
• Expertlevel Microsoft Excel and Power BI; working SQL skills.
• Demonstrated ability to translate ambiguous requests into structured analyses and clear visualizations.
PREFERRED QUALIFICATIONS
• Experience with Power Automate, Power Apps, and SharePoint list reporting.
• Python or R for adhoc statistical analysis.
• Prior experience supporting an HHS/ORR, ACF, or immigrationrelated program.
• Understanding of federal data governance and privacy requirements.
ABOUT CPMC, LLC

CPMC is a Service-Disabled Veteran Owned Small Business (SDVOSB) that makes complex program management concepts simple. With our structured consulting, analytic tools, and training service methodologies, we help organizations accomplish a vast array of program management goals — from establishing and running the Program Management Office (PMO) for the long term to training individual learners on the foundation concepts of Program Management.

PROGRAM OVERVIEW

CPMC is standing up the Program Management Office (PMO) and the Contracts/Subcontracts function supporting HHS's comprehensive legal services program for Unaccompanied Alien Children (UAC) who are currently in — or have been released from — Office of Refugee Resettlement (ORR) custody. CPMC does not deliver any direct legal services under this contract; our scope is limited to PMO oversight, governance, financial administration, and subcontractor management on behalf of HHS. This position directly supports that mission.

EQUAL OPPORTUNITY EMPLOYER

CPMC is an Equal Opportunity Employer and prospective employees will receive consideration without discrimination. CPMC does not discriminate in employment opportunities or practices on the basis of race, color, ancestry, religion, sex, ethnic or national origin, age, disability, familial status, sexual orientation, genetic and family medical information, gender identity, political affiliation, veteran status, marital status, pregnancy, personal appearance, matriculation or any other basis that is protected under applicable Federal and local laws ("Protected Classes").