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Reservations Associate Jobs in Baraboo, WI (NOW HIRING)

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Reservations Associate information

See Baraboo, WI salary details

$10

$16

$21

How much do reservations associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for reservations associate in Baraboo, WI is $16.50, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.17 per hour, depending on experience, location, and employer.

What is a reservations associate?

Reservations Associates are professionals who assist customers with booking and managing reservations for services such as hotels, airlines, restaurants, or rental agencies. They handle inquiries, provide information about availability and pricing, process bookings, and often resolve customer issues or changes. Their role requires strong communication skills, attention to detail, and knowledge of reservation systems to ensure a smooth and efficient booking experience for clients.

What are the key skills and qualifications needed to thrive as a reservations associate?

To excel as a Reservations Associate, you need strong customer service skills, attention to detail, and proficiency in booking and scheduling, often supported by a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera, Sabre, or Amadeus) and basic computer applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you handle guest inquiries efficiently and maintain positive interactions. These competencies ensure accurate bookings, high guest satisfaction, and smooth operational flow within hospitality or travel organizations.

What are some common challenges faced by reservations associates and how can they be managed?

Reservations Associates often handle high call volumes and must manage multiple booking requests simultaneously, which can be challenging during peak travel seasons. Staying organized and using the reservation system efficiently are key to managing these demands. Additionally, Associates may encounter last-minute changes or upset customers, so strong communication and problem-solving skills are essential. Regular training on system updates and customer service best practices can help Reservations Associates handle these situations effectively and maintain a positive guest experience.

What is the difference between Reservations Associate vs Front Desk Agent?

AspectReservations AssociateFront Desk Agent
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentCall centers, booking platforms, hotel reservationsHotel front desk, reception area
Industry UsageHotels, travel agencies, resortsHotels, motels, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, providing information

Reservations Associates focus on managing bookings and reservations primarily through phone or online systems, while Front Desk Agents handle guest check-ins, check-outs, and on-site guest services. Both roles require customer service skills and are common in the hospitality industry, but Reservations Associates are more reservation-centric, whereas Front Desk Agents provide direct guest support at the property.

Is a reservations associate a good job?

A reservations associate is responsible for managing booking inquiries, often using reservation systems like Opera or Sabre. The role typically involves customer service skills, attention to detail, and working in a fast-paced environment, making it suitable for those interested in hospitality or travel industries. Compensation and job satisfaction vary depending on the employer and location.

What are the most commonly searched types of Reservations jobs in Baraboo, WI?

The most popular types of Reservations jobs in Baraboo, WI are:

Reservations Associate jobs near you
Infographic showing various Reservations Associate job openings in Baraboo, WI as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,320 per year, or $16.5 per hour.

Reception/Mail Associate

MUELLER SPORTS MEDICINE INC

Prairie Du Sac, WI • On-site

$14.50 - $19.25/hr

Full-time

Re-posted 5 days ago

Job description

POSITION OVERVIEW: Receipt incoming mail for distribution, retrieve oversized packages, dispatch outgoing mail. Serve as secondary receptionist to answer and direct incoming calls to the proper associates. Greet visitors.

POSITION FUNCTIONS*

Percentage

Position Functions

50%

USPS Mail and Packages

  • Pick up mail each weekday from the local United States Postal Office (USPS).
  • Sort incoming mail and distribute appropriately to associate and department mailboxes.
  • Delivery and pick-up mail from Building 3, daily.
  • Monitor and manage incoming fax messages and route to appropriate department.
  • Manage mail room inventory including literature, price lists, catalogs, envelopes, labels, project folders and post office supplies.   
  • Post all outgoing mail and deliver to the Post Office before closing.
  • Drive Company Car Errands such as Bank Runs, P.O. & Expedited Courier Drop-Offs & Pick-Up, Airport Passenger Pick-Ups & Drop-Offs.

40%

Reception

  • Accurately answer calls and greet visitors in a friendly, energetic, and professional manner. Act as first point of contact for visitors.
  • Provide secondary reception coverage during normal business hours including lunch, breaks and time off.
  • Manage the postage meter balance and inform manager when balance is low.
  • Ready M-Center daily.
  • Understand policies as they relate to building security.
  • Feed fish (alternate).

10%

Administrative

  • Daily Order Report Back-Up.
  • Support Mueller team with customer/supplier visits such as lodging, food, cleaning, organization, etc.
  • Support Mueller team on Town Halls, Christmas parties, company events, etc.
  • Backup for making travel reservations with travel agency.
  • Seek and complete administrative tasks for other departments, as time and workload permit.

NA

Other duties as assigned to meet the needs of the organization.

*Position Functions for this position consist of all items listed under any category that make up 5% or more of the position duties. This position description is subject to change without notice.

MINIMUM QUALIFICATIONS

  • General equivalency degree (GED) or high school diploma combination of education and experience sufficient to perform the position functions of the job.
  • Ability to understand and comply with the Mueller Quality System and current regulatory requirements.
  • Ability to utilize a multi-line telephone system and other office equipment.
  • Ability to utilize a USPS compatible mail equipment.
  • Valid driver’s license.

REQUIRED SKILLS

  • Exercises judgment within broadly defined practices and policies.
  • Makes sound decisions based on analysis, discussion, experience and judgment.
  • Strong ability to transition efficiently from working independently to working collaboratively.
  • Anticipates emerging and future trends accurately based on broad knowledge and
  • perspective.
  • Excellent written and verbal communication skills, with ability to communicate at all levels of the organization including with the board.
  • Develop and maintain interpersonal relationships.
  • Strong organizational and problem-solving skills, attention to detail, and the ability to balance multiple priorities.
  • Strong use of Microsoft products, including Word, Outlook and Excel, and related industry applications.

Responsible to appropriately protecting the confidentiality, security, and integrity of the organization’s systems and data as well as client data.

PHYSICAL REQUIREMENTS: While performing the duties of this job, the team member is required to have ordinary ambulatory skills; ability to stand or sit, bend or stoop, and manipulate (lift, carry, move) light weights of up to 45 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate office equipment and read. The team member frequently is required to sit, reach with hands and arms, talk and hear. Position requires frequent typing.

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