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Reservation Jobs in Tennessee (NOW HIRING)

Loews Hotels

Travel Planner - Specialist

Nashville, TN · On-site

Effectively manages multiple reservation channels simultaneously while maintaining accuracy, efficiency, and exceptional guest service. * Promotes and sells the Loews experience by showcasing hotel ...

OTO Development

Front Office Supervisor

Nashville, TN · On-site

What will you be doing most days? Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay Work proficiently on the hotel's electronic reservation ...

Loews Hotels

Group Services Manager

Nashville, TN

Excels at managing complex reservation operations,leveragingdata and metrics to drive efficiency, service levels, and business results. * Demonstrates strongproficiencyin Delphi and reservation ...

Loews Hotels & Co

Group Services Manager

Nashville, TN · On-site

$70 - $100/hr

Excels at managing complex reservation operations, leveraging data and metrics to drive efficiency, service levels, and business results.* Demonstrates strong proficiency in Delphi and reservation ...

Peabody Hotels & Resorts

RESERV GROUP COORDINATOR

Memphis, TN · On-site

$16.75 - $21.50/hr

Obtain all designated information to book a reservation. 14. Accommodate special requests and designate such in system. 15. Maximize rate for all reservations. 16. Verify availability. Suggest ...

Loews Hotels & Co

Group Services Manager

Nashville, TN · On-site

Excels at managing complex reservation operations, leveraging data and metrics to drive efficiency, service levels, and business results. * Demonstrates strong proficiency in Delphi and reservation ...

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Showing results 21-40

All JobsReservation JobsReservation Jobs in Tennessee

Reservation information

See Tennessee salary details

$26.3K

$54.3K

$98.9K

How much do reservation jobs pay per year?

As of Aug 19, 2026, the average yearly pay for reservation in Tennessee is $54,251.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $63,500.00 per year, depending on experience, location, and employer.

What are reservations in the hospitality industry?

Reservations in the hospitality industry refer to the process of booking or securing a spot, such as a room in a hotel, a table at a restaurant, or a seat on a flight, ahead of time. This ensures that the customer has a guaranteed place or service at their preferred date and time. Managing reservations often involves handling customer inquiries, confirming bookings, updating schedules, and coordinating with other staff to ensure a smooth experience for guests. Reservation agents play a key role in customer service and operational efficiency.

What are the main challenges faced by reservation agents and how can they be managed effectively?

Reservation agents often handle high volumes of inquiries, manage last-minute changes, and resolve booking conflicts, which can be stressful during peak times. Effective communication skills, attention to detail, and proficiency with reservation software are essential to manage these challenges. Building strong customer service skills and staying organized help agents handle multiple requests efficiently and maintain a positive experience for clients. Additionally, agents frequently collaborate with other departments, such as sales or operations, to ensure seamless service and resolve any issues promptly.

What are the key skills and qualifications needed to thrive as a reservation agent, and why are they important?

To thrive as a Reservation Agent, you need strong organizational skills, attention to detail, and proficiency in customer service, typically supported by at least a high school diploma. Familiarity with reservation software systems (such as Opera or Sabre), booking platforms, and basic office applications is crucial. Excellent communication, problem-solving abilities, and a calm demeanor under pressure are standout soft skills. These qualifications are essential for ensuring accurate bookings, customer satisfaction, and efficient handling of high-volume inquiries in hospitality or travel settings.

What is the difference between Reservation vs Reservation Agent?

AspectReservation
RoleReservation involves the overall process of booking and managing reservations, often performed by reservation agents or specialists.
CredentialsTypically requires customer service skills, familiarity with booking systems, and sometimes certifications in hospitality management.
Work EnvironmentOffice settings, call centers, or online platforms within hotels, airlines, or travel agencies.

Reservation is a broad process encompassing booking, managing, and confirming reservations, often handled by reservation agents. Reservation agents are specific professionals responsible for executing these tasks, providing customer service, and ensuring accurate bookings. While reservation refers to the entire process, reservation agents are the personnel who perform these duties daily.

How much do reservation agents make in the US?

Reservation agents in the US typically earn a median hourly wage of around $13 to $16, with annual salaries ranging from approximately $27,000 to $33,000. Earnings can vary based on experience, location, and the industry they work in, such as travel, hospitality, or customer service. Many reservation agents also receive benefits and may work flexible hours or shifts.

How to become a reservation agent?

To become a reservation agent, candidates typically need a high school diploma or equivalent and strong customer service skills. Experience with booking systems or reservation software is often preferred, and some employers may require certification or training in specific tools. Good communication skills and the ability to handle multiple tasks are important for success in this role.

How to become a reservationist?

To become a reservationist, candidates typically need a high school diploma or equivalent and strong customer service skills. Experience with reservation systems or booking software is often preferred, and some employers may require certification or training in specific booking platforms. Good communication and organizational skills are essential for managing reservations efficiently.

What are the most commonly searched types of Reservation jobs in Tennessee?

The most popular types of Reservation jobs in Tennessee are:

What cities in Tennessee are hiring for Reservation jobs?

Cities in Tennessee with the most Reservation job openings:

Reservation jobs near you
Infographic showing various Reservation job openings in Tennessee as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $54,251 per year, or $26.1 per hour.

Call Center Agent - Part Time

Safe Harbor Hospitality, LLC

Pigeon Forge, TN • On-site

$15 - $18/hr

Other

Re-posted 27 days ago

Job description

At Safe Harbor Hospitality (SHH), our commitment to excellence in hospitality is at the core of everything we do. We provide exceptional experiences through our carefully curated destinations, offering guests a seamless blend of comfort and adventure. Whether it’s our elevated marinas, inviting resorts, or dynamic residential communities, our dedicated team brings vision and expertise to every interaction.

As a Call Center Agent supporting our Safe Harbor family of brands, you will be an essential part of delivering outstanding guest experiences. You will be responsible for assisting guests with booking accommodations, answering inquiries, and ensuring a smooth reservation process. If you thrive in a guest-focused environment and have a passion for hospitality, this is the role for you!

Our team combines industry expertise with a forward-thinking approach, ensuring that our properties exceed expectations. We are continuously growing and innovating, offering an exciting opportunity for you to build your future with us.

What You’ll Be Doing

  • Handle guest inquiries and reservation requests via phone, email, and online booking systems.
  • Provide guests with detailed information regarding accommodations, availability, pricing, and promotions.
  • Accurately enter and manage reservations in the system, ensuring all details are recorded correctly.
  • Modify and update existing reservations based on guest requests and availability.
  • Communicate with other departments to coordinate guest needs and special requests.
  • Process payments and ensure compliance with company policies regarding deposits and cancellations.
  • Assist in resolving guest concerns or issues related to reservations in a professional and efficient manner.
  • Maintain knowledge of property amenities, local attractions, and policies to provide guests with informed recommendations.
  • Support marketing and sales efforts by promoting special offers and packages.
  • Follow up with guests' post-stay to ensure satisfaction and encourage repeat business.

What You’ll Bring Along

  • Preferred call center experience and familiarity with reservation phone systems.
  • Previous experience in hospitality, reservations, or customer service preferred.
  • Strong communication skills, both verbal and written, with a professional and friendly demeanor.
  • Proficiency in reservation software and Microsoft Office Suite.
  • Ability to handle multiple tasks efficiently and maintain accuracy under pressure.
  • A guest-centric attitude with a commitment to delivering exceptional service.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Flexibility to work weekends, evenings, and holidays as needed.
  • Problem-solving skills with the ability to handle guest concerns professionally.
  • A passion for hospitality and creating memorable guest experiences.

Job Types: Part-time - Weekends required

Pay: $15.00 - $18.00 per hour

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