ZipRecruiter

Log In

1

Reservation Jobs in Michigan (NOW HIRING)

Penn Entertaiment

RESERVATION AGENT

Detroit, MI · On-site

$14.75 - $18.25/hr

  • Medical

  • Retirement

  • PTO

The Reservation agent is responsible for booking guest reservations requests to secure rooms in a prompt, courteous manner and in addition will direct incoming guest room calls and inquiries in a ...

City of Detroit, MI

Reservation & Event Coordinator

Detroit, MI · On-site

$44K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Reservation and Event Coordinator communicates with their manager on a daily basis, keeping them abreast of issues that may arise. Fulfills a critical role within the leadership structure of the ...

Hollywood Casino at Greektown

RESERVATION AGENT

Detroit, MI · On-site

$16.58/hr

  • Medical

  • Retirement

  • PTO

The Reservation agent is responsible for booking guest reservations requests to secure rooms in a prompt, courteous manner and in addition will direct incoming guest room calls and inquiries in a ...

Hollywood Casino at Greektown

RESERVATION AGENT

Detroit, MI

$15.75 - $19.75/hr

  • Medical

  • Retirement

  • PTO

The Reservation agent is responsible for booking guest reservations requests to secure rooms in a prompt, courteous manner and in addition will direct incoming guest room calls and inquiries in a ...

Hollywood Casino at Greektown

RESERVATION AGENT

Detroit, MI · On-site

$15.75 - $19.75/hr

  • Medical

  • Retirement

  • PTO

The Reservation agent is responsible for booking guest reservations requests to secure rooms in a prompt, courteous manner and in addition will direct incoming guest room calls and inquiries in a ...

Sage Hospitality

Part-Time Reservation Agent

Detroit, MI · On-site

$14.75 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Shinola Hotel is seeking a Part-Time Reservation Agent to create timeless memories and quality experiences for guests and associates alike. The world's first Shinola Hotel is Detroit's new living ...

Sage Hospitality

Part-Time Reservation Agent

Detroit, MI · On-site

$15.75 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Shinola Hotel is seeking a Part-Time Reservation Agent to create timeless memories and quality experiences for guests and associates alike. The world's first Shinola Hotel is Detroit's new living ...

Hotel Investment Services

Front Desk Agent

Mackinac Island, MI · On-site

$13.50 - $17/hr

Processing all reservation requests, changes, and cancellations received by phone, fax, or email. * Identify guest reservation needs and determine appropriate room type. Verify availability of room ...

Hotel Investment Services

Front Desk Agent

Mackinac Island, MI · On-site

$13.50 - $17/hr

Processing all reservation requests, changes, and cancellations received by phone, fax, or email. * Identify guest reservation needs and determine appropriate room type. Verify availability of room ...

Hotel Investment Services

Front Desk Agent

Mackinac Island, MI · On-site

$13.50 - $17/hr

Processing all reservation requests, changes, and cancellations received by phone, fax, or email. * Identify guest reservation needs and determine appropriate room type. Verify availability of room ...

Hotel Investment Services

Front Desk Agent

Mackinac Island, MI · On-site

$13.50 - $17/hr

Processing all reservation requests, changes, and cancellations received by phone, fax, or email. * Identify guest reservation needs and determine appropriate room type. Verify availability of room ...

Hotel Investment Services

Night Auditor

Mackinac Island, MI · On-site

$14.25 - $19/hr

Processing all reservation requests, changes, and cancellations received by phone, fax, or email. * Identify guest reservation needs and determine appropriate room type. Verify availability of room ...

Hotel Investment Services

Night Auditor

Mackinac Island, MI · On-site

$14.25 - $19/hr

Processing all reservation requests, changes, and cancellations received by phone, fax, or email. * Identify guest reservation needs and determine appropriate room type. Verify availability of room ...

previous pagenext page

Showing results 21-40

All JobsReservation JobsReservation Jobs in Michigan

Reservation information

See Michigan salary details

$25.3K

$52.1K

$95K

How much do reservation jobs pay per year?

As of Aug 14, 2026, the average yearly pay for reservation in Michigan is $52,098.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $61,000.00 per year, depending on experience, location, and employer.

What are reservations in the hospitality industry?

Reservations in the hospitality industry refer to the process of booking or securing a spot, such as a room in a hotel, a table at a restaurant, or a seat on a flight, ahead of time. This ensures that the customer has a guaranteed place or service at their preferred date and time. Managing reservations often involves handling customer inquiries, confirming bookings, updating schedules, and coordinating with other staff to ensure a smooth experience for guests. Reservation agents play a key role in customer service and operational efficiency.

What is the difference between Reservation vs Reservation Agent?

AspectReservation
RoleReservation involves the overall process of booking and managing reservations, often performed by reservation agents or specialists.
CredentialsTypically requires customer service skills, familiarity with booking systems, and sometimes certifications in hospitality management.
Work EnvironmentOffice settings, call centers, or online platforms within hotels, airlines, or travel agencies.

Reservation is a broad process encompassing booking, managing, and confirming reservations, often handled by reservation agents. Reservation agents are specific professionals responsible for executing these tasks, providing customer service, and ensuring accurate bookings. While reservation refers to the entire process, reservation agents are the personnel who perform these duties daily.

How much do reservation agents make in the US?

Reservation agents in the US typically earn a median hourly wage of around $13 to $16, with annual salaries ranging from approximately $27,000 to $33,000. Earnings can vary based on experience, location, and the industry they work in, such as travel, hospitality, or customer service. Many reservation agents also receive benefits and may work part-time or full-time schedules.

How to become a reservationist?

To become a reservationist, candidates typically need a high school diploma or equivalent and strong customer service skills. Experience with reservation systems or booking software is often preferred, and some employers may require certification or training in specific booking platforms. Good communication and organizational skills are essential for managing reservations efficiently.

What are the main challenges faced by reservation agents and how can they be managed effectively?

Reservation agents often handle high volumes of inquiries, manage last-minute changes, and resolve booking conflicts, which can be stressful during peak times. Effective communication skills, attention to detail, and proficiency with reservation software are essential to manage these challenges. Building strong customer service skills and staying organized help agents handle multiple requests efficiently and maintain a positive experience for clients. Additionally, agents frequently collaborate with other departments, such as sales or operations, to ensure seamless service and resolve any issues promptly.

What are the key skills and qualifications needed to thrive as a reservation agent, and why are they important?

To thrive as a Reservation Agent, you need strong organizational skills, attention to detail, and proficiency in customer service, typically supported by at least a high school diploma. Familiarity with reservation software systems (such as Opera or Sabre), booking platforms, and basic office applications is crucial. Excellent communication, problem-solving abilities, and a calm demeanor under pressure are standout soft skills. These qualifications are essential for ensuring accurate bookings, customer satisfaction, and efficient handling of high-volume inquiries in hospitality or travel settings.

What are the most commonly searched types of Reservation jobs in Michigan?

The most popular types of Reservation jobs in Michigan are:

Reservation jobs near you
Infographic showing various Reservation job openings in Michigan as of August 2026, with employment types broken down into 76% Full Time, 20% Part Time, 2% Temporary, and 2% Contract. Highlights an 95% Physical, and 5% Remote job distribution, with an average salary of $52,098 per year, or $25 per hour.

RESERVATION AGENT

Penn Entertaiment

Detroit, MI • On-site

$14.75 - $18.25/hr

Other

Medical, Retirement, PTO

Posted 11 days ago

Job description

WE'RE CHANGING ENTERTAINMENT. COME JOIN US.
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
WE LOVE OUR WORK.
The Reservation agent is responsible for booking guest reservations requests to secure rooms in a prompt, courteous manner and in addition will direct incoming guest room calls and inquiries in a timely manner. Essential Functions - Answer all in-coming reservation calls with efficiency and professionalism. - Take reservations and accurately inputting into the computer system. - Answer inquiries of room rates, outlets, room locations/directions, & promotions. - May input data into our CMP System. - interact with staff from Rooms Division/Front Office on bookings. - Handle all guest special requests in a professional manner. - Activate manual system in the event of system downtime. - Maintain accurate records and reports. - Address all guest service needs and resolve any service-related problems or issues. - Comply with all health and safety standards. - Comply with company policies, procedures, rules, regulations, and be available to work on a regular basis. - Ensure that Superior Guest Service levels are met according to Standard Operating Procedures. - Attend meetings as scheduled. - Other job-related duties as assigned.
BRING US YOUR BEST.
Must have excellent communication and organization skills and speak in a pleasant telephone voice/skill; Must be able to communicate in the English language (read, write, & speak); Must be self-reliant and posses a sense of urgency; Ability to perform basic math. Ability to interpret and apply guidelines and procedures; Ability to maintain confidentiality of sensitive information; Must be a teamplayer and flexible in work schedule; Ability to understand & comply with all departmental and Company rules, regulations, policies and procedures. Possess a working knowledge of MS Office; Ability to operate a telephone, copier, fax machine, 10-key adding machine. integrated phone system knowledge or prior experience with the public preferred.
STAY IN THE GAME. FOLLOW US.
We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
STARTING SALARY
16.58

Apply