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Reservation Jobs in Michigan (NOW HIRING)

Better Talent

Reservation Specialist

South Haven, MI · On-site

$21 - $25/hr

You'll manage the reservation process from inquiry to booking, ensuring accuracy, efficiency, and exceptional service at every step. This position is ideal for someone who thrives in a structured ...

U-Haul

Reservation Manager

Inkster, MI

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

U-Haul

Reservation Manager

Rochester Hills, MI · On-site

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

U-Haul

Reservation Manager

Wyoming, MI

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

New

U-Haul

Reservation Manager

Inkster, MI · On-site

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

U-Haul

Reservation Manager

Wyoming, MI · On-site

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

New

U-Haul

Reservation Manager

Rochester Hills, MI

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

City of Detroit

Reservation & Event Coordinator

Detroit, MI · On-site

$44K - $55K/yr

Reservation & Event Coordinator Print ( Apply  Reservation & Event Coordinator Salary $44,616.00 - $55,501.00 Annually Location Detroit, Michigan, MI Job Type Certified-Regular Civil Service Job ...

PensacolaChristian

Reservation Office Staff

Flint, MI

$16.50 - $21.75/hr

Reservation Staff also answer phone calls, emails, and chats, and maintain accurate documentation of s, progress, and ideas. Process Guest Registrations Register guests for camps, retreats, clinics ...

Hollywood Casino at Greektown

RESERVATION AGENT

Detroit, MI · On-site

$15.75 - $19.75/hr

ResponsibilitiesThe Reservation agent is responsible for booking guest reservations requests to secure rooms in a prompt, courteous manner and in addition will direct incoming guest room calls and ...

Hollywood Casino at Greektown

RESERVATION AGENT

Detroit, MI · On-site

$15.75 - $19.75/hr

ResponsibilitiesThe Reservation agent is responsible for booking guest reservations requests to secure rooms in a prompt, courteous manner and in addition will direct incoming guest room calls and ...

Hollywood Casino at Greektown

RESERVATION AGENT

Detroit, MI · On-site

$15.75 - $19.75/hr

The Reservation agent is responsible for booking guest reservations requests to secure rooms in a prompt, courteous manner and in addition will direct incoming guest room calls and inquiries in a ...

Hollywood Casino at Greektown

RESERVATION AGENT

Detroit, MI · On-site

$15.75 - $19.75/hr

The Reservation agent is responsible for booking guest reservations requests to secure rooms in a prompt, courteous manner and in addition will direct incoming guest room calls and inquiries in a ...

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All JobsReservation JobsReservation Jobs in Michigan

Reservation information

See Michigan salary details

$25.3K

$52.1K

$95K

How much do reservation jobs pay per year?

As of Aug 19, 2026, the average yearly pay for reservation in Michigan is $52,098.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $61,000.00 per year, depending on experience, location, and employer.

What are reservations in the hospitality industry?

Reservations in the hospitality industry refer to the process of booking or securing a spot, such as a room in a hotel, a table at a restaurant, or a seat on a flight, ahead of time. This ensures that the customer has a guaranteed place or service at their preferred date and time. Managing reservations often involves handling customer inquiries, confirming bookings, updating schedules, and coordinating with other staff to ensure a smooth experience for guests. Reservation agents play a key role in customer service and operational efficiency.

What are the main challenges faced by reservation agents and how can they be managed effectively?

Reservation agents often handle high volumes of inquiries, manage last-minute changes, and resolve booking conflicts, which can be stressful during peak times. Effective communication skills, attention to detail, and proficiency with reservation software are essential to manage these challenges. Building strong customer service skills and staying organized help agents handle multiple requests efficiently and maintain a positive experience for clients. Additionally, agents frequently collaborate with other departments, such as sales or operations, to ensure seamless service and resolve any issues promptly.

What are the key skills and qualifications needed to thrive as a reservation agent, and why are they important?

To thrive as a Reservation Agent, you need strong organizational skills, attention to detail, and proficiency in customer service, typically supported by at least a high school diploma. Familiarity with reservation software systems (such as Opera or Sabre), booking platforms, and basic office applications is crucial. Excellent communication, problem-solving abilities, and a calm demeanor under pressure are standout soft skills. These qualifications are essential for ensuring accurate bookings, customer satisfaction, and efficient handling of high-volume inquiries in hospitality or travel settings.

What is the difference between Reservation vs Reservation Agent?

AspectReservation
RoleReservation involves the overall process of booking and managing reservations, often performed by reservation agents or specialists.
CredentialsTypically requires customer service skills, familiarity with booking systems, and sometimes certifications in hospitality management.
Work EnvironmentOffice settings, call centers, or online platforms within hotels, airlines, or travel agencies.

Reservation is a broad process encompassing booking, managing, and confirming reservations, often handled by reservation agents. Reservation agents are specific professionals responsible for executing these tasks, providing customer service, and ensuring accurate bookings. While reservation refers to the entire process, reservation agents are the personnel who perform these duties daily.

How much do reservation agents make in the US?

Reservation agents in the US typically earn a median hourly wage of around $13 to $16, with annual salaries ranging from approximately $27,000 to $33,000. Earnings can vary based on experience, location, and the industry they work in, such as travel, hospitality, or customer service. Many reservation agents also receive benefits and may work flexible hours or shifts.

How to become a reservation agent?

To become a reservation agent, candidates typically need a high school diploma or equivalent and strong customer service skills. Experience with booking systems or reservation software is often preferred, and some employers may require certification or training in specific tools. Good communication skills and the ability to handle multiple tasks are important for success in this role.

How to become a reservationist?

To become a reservationist, candidates typically need a high school diploma or equivalent and strong customer service skills. Experience with reservation systems or booking software is often preferred, and some employers may require certification or training in specific booking platforms. Good communication and organizational skills are essential for managing reservations efficiently.

What are the most commonly searched types of Reservation jobs in Michigan?

The most popular types of Reservation jobs in Michigan are:

Reservation jobs near you
Infographic showing various Reservation job openings in Michigan as of August 2026, with employment types broken down into 69% Full Time, 25% Part Time, 3% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $52,098 per year, or $25 per hour.

Reservation Specialist

Better Talent

South Haven, MI

Full-time

PTO

Re-posted 2 days ago

Job description

Company Overview

Beachwalk Properties is a vacation rental management firm in South Haven, Michigan, offering an exciting opportunity for individuals who want to grow with a company rooted in hospitality, service, and community. Team members have the chance to be part of a fast-paced, people-focused environment where every role contributes directly to creating memorable guest experiences and supporting property owners.

One of the strongest reasons to join Beachwalk Properties is the opportunity for growth within the company. As the business continues to expand, employees can develop new skills, take on additional responsibilities, and build long-term careers in areas such as guest services, operations, property care, maintenance, housekeeping coordination, marketing, and management. Beachwalk Properties values team members who are motivated, dependable, and eager to learn, making it a great place for someone looking to advance professionally.

Working with Beachwalk Properties also means being part of the thriving South Haven vacation rental industry, helping visitors enjoy one of Michigan’s most desirable lakeshore destinations. For someone who enjoys teamwork, problem-solving, hospitality, and the satisfaction of seeing their work make a real impact, Beachwalk Properties offers a rewarding place to work with meaningful opportunities for advancement.

Position Summary

Beachwalk Properties is seeking a detail-oriented and guest-focused Reservation Specialist to join our team in South Haven, MI. In this role, you will serve as the first point of contact for guests exploring vacation rental options along the beautiful Lake Michigan shoreline. You'll manage the reservation process from inquiry to booking, ensuring accuracy, efficiency, and exceptional service at every step. This position is ideal for someone who thrives in a structured environment, values precision, and takes pride in delivering consistent, reliable support to both guests and team members. If you're organized, dependable, and enjoy helping people plan memorable vacations, we'd love to hear from you.

Key Responsibilities

  • Respond to guest inquiries by phone, email, and online booking platforms in a professional and timely manner.

  • Assist guests with selecting vacation rental properties that best fit their needs.

  • Provide accurate information regarding property features, availability, rates, policies, amenities, and local area details.

  • Process reservations, changes, cancellations, and guest account updates accurately.

  • Maintain detailed and organized reservation records within the company's booking system.

  • Follow up with prospective guests to encourage bookings and provide excellent service.

  • Communicate with internal team members regarding guest needs, special requests, arrival details, and reservation updates.

  • Support guests before, during, and after their stay to help ensure a positive vacation experience.

  • Help resolve guest concerns or questions with professionalism and care.

  • Stay knowledgeable about Beachwalk Properties' vacation homes, company policies, and South Haven area attractions.

  • Assist with administrative tasks and office support as needed.

Required Qualifications

  • 1+ years previous customer service, hospitality, sales, reservations, or administrative experience

  • Strong verbal and written communication skills.

  • Friendly, professional, and guest-focused attitude.

  • Excellent attention to detail and organizational skills.

  • Ability to multitask and prioritize in a busy environment.

  • Comfortable using computers, reservation systems, email, and phone systems.

  • Ability to learn property details, company procedures, and booking policies.

  • Dependable, punctual, and able to work well both independently and as part of a team.

  • Positive attitude and willingness to help wherever needed.

Compensation, Benefits, & ScheduleHourly Salary$21 - $25Bonus

  • Percentage of annual sales targets

Benefits

  • Paid time off such as PTO, sick days, and vacation days

Schedule

  • This position may require weekday, weekend, holiday, and seasonal availability based on business needs. Vacation rental management is a guest-focused industry, and flexibility during peak travel seasons is important.