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Reservation Manager Jobs in Silver Spring, MD (NOW HIRING)

Marriott International

Revenue Manager 1

Baltimore, MD · On-site

$68K - $90K/yr

JOB SUMMARY Manages rooms and function space inventory and ensures inventory is allocated and ... reservation system and the inventory system. • Prepares sales strategy critique. • Monitors ...

Marriott

Revenue Manager 1

Baltimore, MD · On-site

JOB SUMMARY Manages rooms and function space inventory and ensures inventory is allocated and ... Supports cluster selling initiatives by working with all reservation centers. Uses reservations ...

Marriott

Revenue Manager 1 Tampa Cluster

Bethesda, MD · On-site

JOB SUMMARY Manages rooms and function space inventory and ensures inventory is allocated and ... Supports cluster selling initiatives by working with all reservation centers. Uses reservations ...

A1FED Inc

Nuvolo Developer (Remote)

Mclean, VA · On-site +1

$54.50 - $75/hr

Collaborate with Reservation System stakeholders to identify compliance risks and communicate impacts to executive management. * Analyze and document business requirements, developing Systems ...

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All JobsReservation JobsReservation Manager JobsReservation Manager Jobs in Silver Spring, MD

Reservation Manager information

See Silver Spring, MD salary details

$30K

$61.8K

$112.7K

How much do reservation manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for reservation manager in Silver Spring, MD is $61,792.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,900.00 and $72,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a reservation manager?

To thrive as a Reservation Manager, you need strong organizational abilities, attention to detail, and experience in hospitality management, often supported by a relevant degree or equivalent work experience. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and leadership skills are crucial for managing teams and ensuring guest satisfaction. These skills ensure efficient reservation processes, high occupancy rates, and positive guest experiences in a competitive hospitality environment.

What does a reservation manager do?

A reservation manager oversees the booking process for a business such as a hotel, restaurant, or travel agency. They coordinate reservations, manage schedules, handle customer inquiries, and ensure accurate record-keeping using reservation systems or software. The role often requires strong organizational skills and attention to detail.

What is a reservation manager?

A Reservation Manager is responsible for overseeing and managing the reservations process for hotels, restaurants, travel agencies, or other hospitality businesses. They ensure that bookings are handled efficiently, customer inquiries are addressed, and occupancy or booking targets are met. Reservation Managers often supervise a team, coordinate with other departments, and use reservation systems to maximize revenue and guest satisfaction. Their role is crucial in providing a smooth booking experience and optimizing the business's availability and pricing strategies.

What are some common challenges reservation managers face when coordinating between departments, and how can they be addressed?

Reservation Managers often act as a bridge between the sales, front desk, and housekeeping teams to ensure seamless guest experiences. A common challenge is handling last-minute booking changes or overbooking situations, which requires strong communication and problem-solving skills. Proactively updating all relevant departments, utilizing reservation management software, and maintaining detailed records can help minimize miscommunication. Regular team meetings and clear protocols also support smooth collaboration and help Reservation Managers resolve issues efficiently.

How do you become a reservation manager?

To become a reservation manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is important, and some employers may prefer candidates with a relevant certification or degree in hospitality management. On-the-job training is common, and strong attention to detail is essential for success in this role.

How much do reservation managers make in the US?

Reservation managers in the US typically earn a median annual salary of around $45,000 to $60,000, depending on experience, location, and industry. Salaries can vary based on the size of the organization and whether the role involves supervisory responsibilities or specialized skills like booking software proficiency.

What are the most commonly searched types of Reservation jobs in Silver Spring, MD?

The most popular types of Reservation jobs in Silver Spring, MD are:

What job categories do people searching Reservation Manager jobs in Silver Spring, MD look for?

The top searched job categories for Reservation Manager jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Reservation Manager jobs?

Cities near Silver Spring, MD with the most Reservation Manager job openings:

Reservation Manager jobs near you
Infographic showing various Reservation Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $61,792 per year, or $29.7 per hour.

Hotel Front Desk Agent

Renaissance Baltimore Harborplace Hotel

Baltimore, MD

$19.16/hr

Full-time

Posted 12 days ago

Job description

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:

$17.24 - $19.16 hourly


Responsibilities:
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
  • Handle customer complaints as necessary
  • Communicate with housekeeping to make sure guest rooms are ready

Qualifications:
  • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • Has experience answering telephone calls and troubleshooting stressful situations
  • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
  • High school diploma, GED, or equivalent

About Company

Discover Renaissance Baltimore Harborplace Hotel, located on Baltimore’s famed Inner Harbor. The hotel offers 31,000 square feet of event space, 21 breakout spaces, 622 guest rooms, an on-site business center, fitness center, restaurant, coffee shop, and lounge.

We value our team and are committed to supporting their professional growth, well-being, and work-life balance. We offer a competitive benefits package that may include:

  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off, holidays, and sick leave
  • Professional development and training opportunities
  • Career advancement and internal growth opportunities
  • Employee recognition and reward programs
  • A collaborative, inclusive, and supportive work environment