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Reservation Coordinator Jobs in Silver Spring, MD

Operational Coordination * Collaborate closely with Front Office, Housekeeping, Revenue Management ... Reservation accuracy rate * Guest satisfaction scores related to arrival experience * Room ...

Sales Coordinator

Washington, DC · On-site

$21.25 - $29/hr

This position will also assist with guest correspondence, administrative duties such as group and transient billing, as well as reservation assistance. The Sales Coordinator will also be responsible ...

The Venue Coordinator is responsible for assisting with planning, developing, coordinating, and ... Generate standard reservation permits and contracts. * Operate personal computer to prepare ...

The Venue Coordinator is responsible for assisting with planning, developing, coordinating, and ... Generate standard reservation permits and contracts. * Operate personal computer to prepare ...

The Venue Coordinator is responsible for assisting with planning, developing, coordinating, and ... Generate standard reservation permits and contracts. * Operate personal computer to prepare ...

The Venue Coordinator is responsible for assisting with planning, developing, coordinating, and ... Generate standard reservation permits and contracts. * Operate personal computer to prepare ...

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Reservation Coordinator information

See Silver Spring, MD salary details

$12

$19

$30

How much do reservation coordinator jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for reservation coordinator in Silver Spring, MD is $19.74, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $21.88 per hour, depending on experience, location, and employer.

What does a reservation coordinator do?

A Reservation Coordinator is responsible for managing and organizing reservations for clients, guests, or customers in industries such as hospitality, travel, or events. Their duties typically include booking accommodations, confirming reservations, handling changes or cancellations, and providing customer service. They also maintain records, communicate with other departments, and ensure that all reservation details are accurate. Strong organizational, communication, and computer skills are essential for this role.

What are the key skills and qualifications needed to thrive as a reservation coordinator?

To thrive as a Reservation Coordinator, you need excellent organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with reservation management software, booking systems, and office productivity tools is typically required. Strong communication, problem-solving abilities, and the capacity to multitask under pressure help set exceptional candidates apart. These skills ensure accurate bookings, positive guest experiences, and efficient operations within hospitality or travel organizations.

How does a reservation coordinator typically collaborate with other departments to ensure a seamless guest experience?

As a Reservation Coordinator, you will frequently work with teams such as front desk, housekeeping, and event planning to ensure guest requests and booking details are accurately communicated and fulfilled. Effective communication is key, as you’ll relay special requirements, coordinate last-minute changes, and resolve scheduling conflicts. This role often acts as a central point of contact, helping various departments stay informed and aligned, which is essential for delivering a smooth and personalized guest experience.

What is the difference between Reservation Coordinator vs Front Desk Agent?

AspectReservation CoordinatorFront Desk Agent
Primary RoleManage reservations, coordinate bookings, and handle customer inquiries related to reservationsGreet guests, check-in/check-out, and assist with guest services at the front desk
Required SkillsCustomer service, booking systems, communicationCustomer service, communication, multitasking
Work EnvironmentHotels, resorts, travel agenciesHotels, motels, hospitality venues
Common CertificationsNone typically required, but hospitality or travel certifications can helpNone typically required

The Reservation Coordinator focuses on managing reservations and coordinating bookings, often working behind the scenes, while the Front Desk Agent interacts directly with guests for check-in, check-out, and guest services. Both roles require strong customer service skills and are vital in the hospitality industry, but they differ mainly in their daily responsibilities and interaction levels with guests.

What are the most commonly searched types of Reservation jobs in Silver Spring, MD?

The most popular types of Reservation jobs in Silver Spring, MD are:

Infographic showing various Reservation Coordinator job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, 1% Temporary, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $41,051 per year, or $19.7 per hour.

Customer Service Coordinator - Travel Support

Enchanted Horizons Travel

Laurel, MD • On-site, Remote

$17.75 - $23.25/hr

Full-time, Part-time

Posted 10 days ago


Job description

Job Summary
We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.

This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team.

Key Responsibilities

  • Communicate with clients regarding travel inquiries and requests

  • Provide guidance on travel options, timelines, and next steps

  • Support reservation coordination and follow-up communication

  • Ensure accuracy of client information and travel details

  • Deliver high-quality service with professionalism and care

  • Follow company processes and service standards

Qualifications

  • Excellent written and verbal communication skills

  • Strong organization and time-management abilities

  • Self-motivated and comfortable working remotely

  • Detail-oriented and customer-focused mindset

  • Customer service, administrative, or hospitality experience preferred

  • Interest in travel is beneficial

What We Offer

  • Comprehensive training and ongoing mentorship

  • Flexible remote work options

  • Part-time or full-time opportunities

  • Career growth within the travel industry

  • Positive, team-oriented culture