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Reservation Manager Jobs in Silver Spring, MD (NOW HIRING)

Jose Andres Group

Restaurant Mgr

Washington, DC · On-site

Execute SOPs; maintain opening/closing, cash handling, and table/reservation management. Run effective pre-shifts; deploy staff to meet pace, cover, and sales projections. Ensure facility readiness ...

GLOBAL TAPAS LLC

Restaurant Mgr

Washington, DC · On-site

Execute SOPs; maintain opening/closing, cash handling, and table/reservation management. Run effective pre-shifts; deploy staff to meet pace, cover, and sales projections. Ensure facility readiness ...

José Andrés Group

Restaurant Mgr

Washington, DC · On-site

Execute SOPs; maintain opening/closing, cash handling, and table/reservation management. Run effective pre-shifts; deploy staff to meet pace, cover, and sales projections. Ensure facility readiness ...

The Park at 14th

Lead Host / Maitre d'

Washington, DC · On-site

$18 - $40/hr

Use reservation and guest management systems effectively to track guest preferences and manage operations. * Demonstrate impeccable presentation, professionalism, and a passion for hospitality.

The Park at 14th

Lead Host / Maitre d'

Washington, DC · On-site

$18 - $40/hr

Use reservation and guest management systems effectively to track guest preferences and manage operations. * Demonstrate impeccable presentation, professionalism, and a passion for hospitality.

The Park at 14th

Lead Host / Maitre d'

Washington, DC · On-site

$18 - $40/hr

Use reservation and guest management systems effectively to track guest preferences and manage operations. * Demonstrate impeccable presentation, professionalism, and a passion for hospitality.

TPG Hotels Resorts and Marinas

Front Desk Agent

Linthicum, MD · On-site

$14 - $17.75/hr

Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system. * Guest Services: Assist ...

sonesta

Front Desk Manager

Washington, DC · On-site

$19.25 - $25/hr

Front Desk Manager The Front Desk Manager is responsible for consistently delivering results that ... Supervise the front desk and reservation functions to ensure the delivery of superior guest ...

Lore Group

Assistant General Manager

Washington, DC · On-site

$88K - $92K/yr

Collaborate with the General Manager to develop and implement standard operating procedures for restaurant operations, including opening and closing procedures, reservation management, and service ...

Lore Group

Assistant General Manager

Washington, DC · On-site

$88K - $92K/yr

Collaborate with the General Manager to develop and implement standard operating procedures for restaurant operations, including opening and closing procedures, reservation management, and service ...

Lore Group

Assistant General Manager

Washington, DC · On-site

$88K - $92K/yr

Collaborate with the General Manager to develop and implement standard operating procedures for restaurant operations, including opening and closing procedures, reservation management, and service ...

Donohoe Hospitality

Front Office Manager

Washington, DC · On-site

$78K/yr

Ensure accurate room assignments, billing, and reservation management * Maintain compliance with brand standards, policies, and operational procedures * Monitor occupancy, room availability, and ...

Donohoe Hospitality

Front Office Manager

Arlington, VA · On-site

$62K/yr

Ensure accurate room assignments, billing, and reservation management * Maintain compliance with brand standards, policies, and operational procedures * Monitor occupancy, room availability, and ...

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All JobsReservation JobsReservation Manager JobsReservation Manager Jobs in Silver Spring, MD

Reservation Manager information

See Silver Spring, MD salary details

$30K

$61.8K

$112.7K

How much do reservation manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for reservation manager in Silver Spring, MD is $61,792.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,900.00 and $72,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a reservation manager?

To thrive as a Reservation Manager, you need strong organizational abilities, attention to detail, and experience in hospitality management, often supported by a relevant degree or equivalent work experience. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and leadership skills are crucial for managing teams and ensuring guest satisfaction. These skills ensure efficient reservation processes, high occupancy rates, and positive guest experiences in a competitive hospitality environment.

What does a reservation manager do?

A reservation manager oversees the booking process for a business such as a hotel, restaurant, or travel agency. They coordinate reservations, manage schedules, handle customer inquiries, and ensure accurate record-keeping using reservation systems or software. The role often requires strong organizational skills and attention to detail.

What is a reservation manager?

A Reservation Manager is responsible for overseeing and managing the reservations process for hotels, restaurants, travel agencies, or other hospitality businesses. They ensure that bookings are handled efficiently, customer inquiries are addressed, and occupancy or booking targets are met. Reservation Managers often supervise a team, coordinate with other departments, and use reservation systems to maximize revenue and guest satisfaction. Their role is crucial in providing a smooth booking experience and optimizing the business's availability and pricing strategies.

What are some common challenges reservation managers face when coordinating between departments, and how can they be addressed?

Reservation Managers often act as a bridge between the sales, front desk, and housekeeping teams to ensure seamless guest experiences. A common challenge is handling last-minute booking changes or overbooking situations, which requires strong communication and problem-solving skills. Proactively updating all relevant departments, utilizing reservation management software, and maintaining detailed records can help minimize miscommunication. Regular team meetings and clear protocols also support smooth collaboration and help Reservation Managers resolve issues efficiently.

How do you become a reservation manager?

To become a reservation manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is important, and some employers may prefer candidates with a relevant certification or degree in hospitality management. On-the-job training is common, and strong attention to detail is essential for success in this role.

How much do reservation managers make in the US?

Reservation managers in the US typically earn a median annual salary of around $45,000 to $60,000, depending on experience, location, and industry. Salaries can vary based on the size of the organization and whether the role involves supervisory responsibilities or specialized skills like booking software proficiency.

What are the most commonly searched types of Reservation jobs in Silver Spring, MD?

The most popular types of Reservation jobs in Silver Spring, MD are:

What job categories do people searching Reservation Manager jobs in Silver Spring, MD look for?

The top searched job categories for Reservation Manager jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Reservation Manager jobs?

Cities near Silver Spring, MD with the most Reservation Manager job openings:

Reservation Manager jobs near you
Infographic showing various Reservation Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $61,792 per year, or $29.7 per hour.

Restaurant Mgr

Jose Andres Group

Washington, DC • On-site

Full-time

Medical, Retirement

Re-posted 17 days ago

Job description

Description:

Job Title: Restaurant Manager

Reports To: Assistant General Manager / General Manager

Department: Operations

Employment Type: Salaried, Exempt

Location: Nashville,TN


About José Andrés Group

José Andrés Group (JAG) is a hospitality company led by Chef José Andrés, known for outstanding guest experiences, innovation, and a values-driven culture. Our teams bring world-class food and warm hospitality to life across acclaimed concepts worldwide.


Position Summary

The Restaurant Manager is a floor-forward leader responsible for daily service execution, team coaching, guest satisfaction, and the consistent delivery of JAG standards. In partnership with the AGM/GM, this role drives shift performance, labor efficiency, inventory accuracy, and compliance—while nurturing a positive, inclusive culture.


Key Responsibilities


Operational Leadership

Lead daily service across all dayparts and activations (à la carte, bar, private dining, events).

Execute SOPs; maintain opening/closing, cash handling, and table/reservation management.

Run effective pre-shifts; deploy staff to meet pace, cover, and sales projections.

Ensure facility readiness, cleanliness, maintenance follow-ups, and adherence to health & safety standards.


Guest Experience & Service Excellence

Be highly visible on the floor; model anticipatory hospitality and effective table touches.

Coach service standards (sequence of service, steps of recovery, allergy/ADA protocols).

Manage guest recovery with empathy, speed, and documentation; cultivate repeat business and VIP relations.

Monitor feedback channels and identify trends; implement corrective actions.


Team Leadership & Development

Participate in recruiting, interviewing, and onboarding; build a strong bench of leads/captains.

Deliver ongoing training (service, product knowledge, systems, compliance).

Recognize great performance; document coaching and support progressive discipline when needed.

Foster an inclusive, respectful, and learning-focused culture aligned to JAG values.


Financial & Administrative

Support P&L targets through smart scheduling, in-shift labor deployment, and productivity tracking.

Maintain timecard accuracy, tip-pool/tip-credit compliance, and cash controls.

Partner with Culinary/Beverage on inventory counts, waste tracking, and COGS controls.

Review KPIs (covers, check average, comps/voids, labor %, guest sentiment) and report actions.


Sales & Brand Growth

Drive topline via upselling programs, features, pairing suggestions, and reservation pacing strategy.

Support local marketing initiatives, community outreach, and private dining sales.


Compliance & Safety

Uphold DOH/health code, alcohol service laws, wage & hour, and safety standards.

Lead incident response/reporting and ensure safety drills and certifications remain current.


Projects & Openings

Assist with menu launches, seasonal changes, pop-ups, training rollouts, and opening checklists as assigned.


Requirements:

Required Qualifications

  • 2–4+ years of progressive FOH leadership in high-volume upscale casual or fine dining; prior supervisor/assistant manager experience required.
  • Proven success running busy shifts while balancing guest experience, team coaching, and cost controls.
  • Working knowledge of reservations and POS platforms (e.g., Resy/SevenRooms/TOCK/; MICROS/Toast), scheduling tools (e.g., HotSchedules), and Google Workspace.
  • Strong communication, conflict resolution, and coaching skills; organized and detail-oriented.
  • Familiarity with food safety, alcohol service, labor compliance, and cash handling best practices.
  • Wine/spirits and culinary knowledge to guide guest choices and support sales.
  • Flexibility to work nights, weekends, and holidays.


Working Conditions & Physical Requirements

  • Ability to stand and walk for extended periods (up to 8 hours).
  • Ability to lift/push/pull up to 30 lbs. occasionally.
  • Frequent reaching, bending, listening, and visual acuity in a fast-paced environment.
  • Exposure to hot/cold environments and cleaning chemicals per safety standards.


In Return, We Offer You

  • Competitive compensation and performance-based bonus opportunities
  • Comprehensive health & wellness benefits
  • Retirement savings plans
  • Employee dining discounts
  • Growth in a values-driven, award-winning hospitality group


Equal Opportunity Employer

José Andrés Group is an Equal Opportunity Employer and participates in the federal E-Verify Program.