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Reservation Manager Jobs in Rochester, MI (NOW HIRING)

Slate Auto

Accounts Receivable Analyst

Troy, MI · On-site

$22.75 - $29/hr

WHO WE ARE LOOKING FOR We are seeking a detail-oriented Accounts Receivable Analyst to support Slate's AR Manager in building and operating the AR function across reservation deposits, vehicle sales ...

Recar

Accounts Receivable Analyst

Troy, MI · On-site

$22.75 - $29/hr

WHO WE ARE LOOKING FOR We are seeking a detail-oriented Accounts Receivable Analyst to support Slate's AR Manager in building and operating the AR function across reservation deposits, vehicle sales ...

Kona Grill

Host/Hostess

Troy, MI · On-site

$15 - $18/hr

Your mission is to manage reservations, coordinate seating, and enhance the guest experience while ... Answer incoming phone calls, provide information, and handle reservation inquiries * Assist with ...

Lombardo Homes

Sales Manager

Utica, MI · On-site

... site reservation. · Client Management, purchase agreements, addendums, etc. · Schedule, prepare and participate in customer meetings and update customers on a regular basis. · Work with ...

Kona Grill - Troy

Host/Hostess

Troy, MI

$15 - $18/hr

Your mission is to manage reservations, coordinate seating, and enhance the guest experience while ... Answer incoming phone calls, provide information, and handle reservation inquiries * Assist with ...

Benihana

Host/Hostess

Troy, MI · On-site

$16 - $19/hr

Your mission is to manage reservations, coordinate seating, and enhance the guest experience while ... Answer incoming phone calls, provide information, and handle reservation inquiries * Assist with ...

Benihana - Troy

Host

Troy, MI · On-site

$13.25 - $16.75/hr

Your mission is to manage reservations, coordinate seating, andenhance the guest experience while ... Answer incoming phone calls, provide information, and handle reservation inquiries * Assist with ...

BarFly

Front Desk- HopCat

Auburn Hills, MI · On-site

$13.25 - $17/hr

Comfort using tablets, reservation platforms, and restaurant technology. * Strong verbal communication and the ability to manage several priorities at once. * Flexible availability, including ...

The Auto Club Group

Travel Agent

Warren, MI · On-site

Consummates sales by making necessary travel arrangements to include reservation, collection of ... Maintains specified production standards and achieves revenue goal assigned by branch management.

BarFly

Front Desk- HopCat

Livonia, MI · On-site

$12.50 - $16/hr

Comfort using tablets, reservation platforms, and restaurant technology. * Strong verbal communication and the ability to manage several priorities at once. * Flexible availability, including ...

Camp Bow Wow

Assistant Camp Manager

Clarkston, MI · On-site

$18/hr

Monitor vaccination records with each reservation and check-in and use reminder cards. * Ensure ... Time Management and project management skills are critical. * Excellent verbal and written ...

The Auto Club Group

Travel Agent

Warren, MI · On-site

Consummates sales by making necessary travel arrangements to include reservation, collection of ... Maintains specified production standards and achieves revenue goal assigned by branch management.

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Showing results 21-40

All JobsReservation JobsReservation Manager JobsReservation Manager Jobs in Rochester, MI

Reservation Manager information

See Rochester, MI salary details

$26.7K

$55K

$100.3K

How much do reservation manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for reservation manager in Rochester, MI is $55,019.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $64,400.00 per year, depending on experience, location, and employer.

What is a reservation manager?

A Reservation Manager is responsible for overseeing and managing the reservations process for hotels, restaurants, travel agencies, or other hospitality businesses. They ensure that bookings are handled efficiently, customer inquiries are addressed, and occupancy or booking targets are met. Reservation Managers often supervise a team, coordinate with other departments, and use reservation systems to maximize revenue and guest satisfaction. Their role is crucial in providing a smooth booking experience and optimizing the business's availability and pricing strategies.

What are the key skills and qualifications needed to thrive as a reservation manager?

To thrive as a Reservation Manager, you need strong organizational abilities, attention to detail, and experience in hospitality management, often supported by a relevant degree or equivalent work experience. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and leadership skills are crucial for managing teams and ensuring guest satisfaction. These skills ensure efficient reservation processes, high occupancy rates, and positive guest experiences in a competitive hospitality environment.

What are some common challenges reservation managers face when coordinating between departments, and how can they be addressed?

Reservation Managers often act as a bridge between the sales, front desk, and housekeeping teams to ensure seamless guest experiences. A common challenge is handling last-minute booking changes or overbooking situations, which requires strong communication and problem-solving skills. Proactively updating all relevant departments, utilizing reservation management software, and maintaining detailed records can help minimize miscommunication. Regular team meetings and clear protocols also support smooth collaboration and help Reservation Managers resolve issues efficiently.

How much do reservation managers make in the US?

Reservation managers in the US typically earn an average salary of around $45,000 to $60,000 per year, depending on experience, location, and the industry they work in. Those with strong customer service skills and familiarity with reservation systems like Opera or Fidelio may have higher earning potential.

How to become a reservation manager?

To become a reservation manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is important, and some roles may require familiarity with specific software or certifications. Gaining experience in the hospitality or travel industry can also improve job prospects.

What job categories do people searching Reservation Manager jobs in Rochester, MI look for?

The top searched job categories for Reservation Manager jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Reservation Manager jobs?

Cities near Rochester, MI with the most Reservation Manager job openings:

Reservation Manager jobs near you
Infographic showing various Reservation Manager job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $55,019 per year, or $26.5 per hour.

Customer Service Representative | Hotel Reservations Specialist

Traveling Teams Inc.

Franklin, MI • On-site

Full-time

Posted 2 days ago

New

Job description

About Traveling Teams Inc:

Traveling Teams is the leading provider of hotel accommodations for youth and amateur sports teams across North America and some parts of Canada. For the last 25 years, we’ve specialized in simplifying team travel by building strong relationships with our hotel business partners and offering world-class customer service to youth sports travel organizations.

We’re passionate about what we do – and who we work with. Our environment is fast-paced, team-driven, and built around a shared love for sports, hospitality, and delivering excellent service.

Hotel Reservations Specialist Summary:

We are hiring a Hotel Reservations Specialist to join our growing customer service team in Southfield, MI. This is a great opportunity for individuals with prior experience in customer service, call center, front desk, receptionist, and hospitality environments. The Customer Service Representative | Hotel Reservations Specialist position is responsible for facilitating the hotel room booking process as outlined by Traveling Teams Inc.’s standard operating procedures. The Customer Service Representative | Hotel Reservations Specialist position is responsible for maintaining the company’s brand image and delivering exceptional customer service. This position entails answering inbound customer calls and relaying hotel reservation details effectively and efficiently. The work is primarily independent, but may – at times – require internal team collaboration.

General Responsibilities & Duties:
  • Answer incoming calls to assist with reservations, confirmations, room needs requests, and questions.
  • Warmly greet a high volume of calls and perform reservation procedures.
  • Explain hotel details, rates, services, amenities, and other information about the hotels as requested.
  • Sell, process, enter, and confirm room reservations using Traveling Teams' selling techniques and strategies.
  • Provide incoming callers with appropriate room assignments and types, while up-selling when appropriate.
  • Navigate multiple internal systems to facilitate the reservation of hotel rooms on behalf of customers.
  • Verify payment for stay, including incidental costs, by obtaining credit card information.
  • Assist incoming callers with issues and complaints, with empathy and a focus on guest satisfaction.
  • Perform all daily duties as assigned by Supervisor(s).
Position Required Skills/Abilities:
  • Basic understanding of clerical and administrative procedures.
  • Excellent written and verbal communication skills.
  • Active listening and interpersonal skills.
  • WOW service mentality; willingness to go above and beyond for customers.
  • Excellent attention to detail and accuracy in data entry.
  • Ability to solve problems as they arise and maintain confidentiality.
  • Basic computer skills and an ability to adapt to new software.
Preferred Education and Experience:
  • High school diploma or equivalent required; higher education preferred.
  • 1-2 years of related experience required; 3-5+ years of related experience preferred.
  • Preferred industry experience includes, but is not limited to, customer service representative, call center agent, front desk agent, receptionist, booking specialist, travel agent, or similar front office position.
  • Preferred educational background includes, but is not limited to, communications, business administration, hospitality and tourism management, and/or sports management.

Monday - Friday, 9:00 a.m. - 5:30 p.m. (mandatory, in-office)
Saturdays, 10:00 a.m. - 4:00 p.m. (optional, work-from-home)
Sundays, 2:00 p.m. - 6:00 p.m. (optional, work-from-home)
40 hours/week