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Reservation Assistant Jobs in Seattle, WA (NOW HIRING)

U-Haul

Reservation Manager

Seattle, WA

$23.50 - $25.50/hr

Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: * Assist with calls from and to customers. * Help support field team members and U-Haul dealerships with equipment and ...

U-Haul

Reservation Manager

Auburn, WA

$20 - $22/hr

Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: * Assist with calls from and to customers. * Help support field team members and U-Haul dealerships with equipment and ...

Costco Wholesale Corporation

Reservation Agent

Issaquah, WA · On-site

$18.50 - $23/hr

Position Summary Costco Travel is seeking individuals to join the reservation staff to assist Costco members in the planning of their vacation travel, with a focus on first-call resolution in a fast ...

JACKMONT HOSPITALITY INC

Buca Host

Seattle, WA · On-site

$16 - $20/hr

Experience with reservation management systems. * Knowledge of food and beverage service. * Bilingual abilities to assist a diverse clientele. Responsibilities: * Greet and welcome guests as they ...

Victory Marine LLC

Admin Team Member

Seattle, WA · On-site

$21.30 - $24/hr

... · Assist with the maintenance of the reservation system (front and back end) among other proprietary and ancillary systems · Compile data and prepare reports, as well as other various emergent ...

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All JobsReservation JobsReservation Assistant JobsReservation Assistant Jobs in Seattle, WA

Reservation Assistant information

See Seattle, WA salary details

$33K

$68K

$124K

How much do reservation assistant jobs pay per year?

As of Jul 30, 2026, the average yearly pay for reservation assistant in Seattle, WA is $68,024.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,400.00 and $79,700.00 per year, depending on experience, location, and employer.

What is the difference between Reservation Assistant vs Front Desk Agent?

AspectReservation AssistantFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, travel agencies, event venuesHotels, resorts, hospitality establishments
Primary ResponsibilitiesHandling reservations, managing booking systems, customer inquiriesChecking in/out guests, answering phones, assisting visitors

Both Reservation Assistants and Front Desk Agents work in hospitality settings, focusing on guest interactions. Reservation Assistants primarily manage bookings and reservations, while Front Desk Agents handle guest check-ins, check-outs, and front desk duties. The roles often overlap but differ mainly in their core functions within the guest service process.

What are Reservation Assistants?

Reservation Assistants are professionals who handle booking and reservation requests for customers, typically in industries such as hospitality, travel, or events. They are responsible for processing reservations, confirming availability, and providing information about services. Their role often includes answering customer inquiries, updating reservation systems, and ensuring that guest preferences or special requests are recorded. Strong communication and organizational skills are essential for this position, along with familiarity with booking software.

What are some common challenges faced by Reservation Assistants and how can they be managed effectively?

Reservation Assistants often encounter challenges such as handling high call volumes, managing last-minute booking changes, and resolving overbooking issues. Effective time management, clear communication skills, and familiarity with booking software are essential for staying organized and providing excellent customer service. Building strong relationships with team members and staying calm under pressure can also help Reservation Assistants navigate busy periods and deliver positive experiences to clients.

What are the key skills and qualifications needed to thrive as a Reservation Assistant, and why are they important?

To thrive as a Reservation Assistant, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with reservation management software, booking systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help you stand out in this role. These skills and qualities are crucial for ensuring efficient booking processes, high customer satisfaction, and smooth daily operations.
What are the most commonly searched types of Reservation jobs in Seattle, WA? The most popular types of Reservation jobs in Seattle, WA are:
What are popular job titles related to Reservation Assistant jobs in Seattle, WA? For Reservation Assistant jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Reservation Assistant jobs in Seattle, WA look for? The top searched job categories for Reservation Assistant jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Reservation Assistant jobs? Cities near Seattle, WA with the most Reservation Assistant job openings:
Reservation Assistant jobs near you

Resident Engagement Specialist | The Century

Pillar Properties

Seattle, WA • On-site

$23 - $29/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Pillar Properties has an exciting opportunity available for a Resident Engagement Specialist to join our team at Pillar Properties!
As a Pillar Properties Resident Engagement Specialist, you make the difference between an apartment and a home! This role will support two properties, The Century & The Lyric.
The Resident Engagement Specialist is responsible for driving resident engagement to foster a sense of community at the property. This role serves as the first point of contact for residents to assist with individual and customized services throughout the resident experience and life cycle. Adherence to a customer service philosophy by providing excellent customer service to Team Members and residents is paramount. Delivering a Quietly Awesome experience at all levels and every encounter on a daily basis.
Who We Are
Pillar Properties is a privately-owned family property developer, owner, and operator with a proud history of success. Our approach is unwaveringly human, treating every relationship like family. Pillar Properties is a remarkable place to build your career.
We are on the list of Seattle Business Magazine's Washington's 100 Best Companies to Work For AND the Puget Sound Business Journal roster of Washington's Best Workplaces (2018, 2019, 2020, 2021, 2022, 2023).
What You'll Do
  • Serve as the first point of contact via email, phone and in person, for resident inquiries, general conflict management, maintenance requests, reservation questions, renewal discussions or general community needs and ensures that the appropriate team member is looped in to ensure resolution for the property
  • Maintain a constant presence and availability in the leasing office to assist residents with reservations, recommendations, and deliveries
  • Playing a critical role in resident event planning, social media presence, creating a unique living experience and ensuring that residents feel a connected sense of community with residents and team members
  • Managing monthly resident events and actively seeking unique events and experiences for residents, including working within the property budget, scheduling, purchasing, marketing, and executing the events
  • Develops a monthly social media calendar and creates content to ensure regular posts that are relevant to the resident experience and follows Pillar's social media strategy and the property's brand guidelines
  • Curates and posts the resident monthly newsletter
  • Carries out Pillar's commitment to supporting local businesses through partnership that also add value to the resident experience
  • If applicable, manage amenity reservations from confirmation to completion. This includes but is not limited to placing appropriate reservation signage, obtaining a guest list from the host, and reviewing the space before and after the reservation. Assist and ensure guests are properly escorted to the location of the reservation
  • Assists with the renewal workflow and follow-up communications, including but not limited to warm calls, pre- negotiations, and discussing notice to vacate options
  • Tours the community with prospective residents and leases apartments as necessary
  • Leads renters insurance compliance by orchestrating regular audits and completing renewal lease files
  • Accepts vendor deliveries and notifies residents, management or property team of any actions that need to be taken and deliver packages to resident's homes as requested
  • Provide information and answer inquiries, either regarding the community itself or local features of the neighborhood/area/city, events, recreational destinations, restaurants, stores, and nightlife venues
  • Provide information and resources for pet services, cleaning, dry cleaning/laundry, arranging for personal trainers, catering, party planning, or other services
  • Maintain, use and regularly update the building's resident portal system, including the management of amenity reservations, resident guest and vendor access and updating announcements in the system pertaining to the community as necessary
  • Maintain and regularly update the resident call directory and audit property information regularly or as requested by the Property Manager
  • Manage package intake and delivery, including seasonal volume increases and occasional evening door-to-door delivery (up to two hours during peak seasons)
  • Perform daily spot cleaning ("spiffing") of vacant homes and assist with apartment turns or guest suite cleaning as needed
  • Maintain cleanliness of leasing offices, lobbies, hallways, and amenity spaces at all times.
  • Participate in scheduled maintenance days and provide cross-functional team support to meet resident needs and protect the property
  • Other duties as assigned

What You Bring
  • High School Diploma or GED required
  • 1 year experience in hospitality, service, or property management preferred
  • Excellent time-management and organization skills, ability to work in an efficient manner with a high level of accuracy, attention to detail, and follow-through
  • Strong communication and writing skills required
  • Event planning experience preferred
  • Social media and content creation preferred
  • Self-starting personality that can work well with limited direction
  • Strong project management skills; results-driven focus and approach
  • Adaptable with ability to manage multiple priorities and meet deadlines
  • Judges the quality of services, items and people related to recommendations and services provided
  • Keeps up to date with technology and applies new knowledge to the job
  • Influence- An infectious interest in the activities and events surrounding the neighborhood and the options available for entertainment, dining and services, and the ability to increase enthusiasm in others who are looking for fun or engaging options
  • Knowledge of Microsoft Office Suite required, and experience with YARDI preferred
  • Knowledge of relevant equipment, policies, procedures and strategies to promote effective security operations for the protection of people, data, property and institutions
  • High-energy, motivated and driven
  • Comfortable in an entrepreneurial culture that places a premium on performance
  • Demonstrates intellectual curiosity; seeks new approaches and challenges that contribute to success at both an individual and team level.
  • Strong sense of integrity and ethics

Physical Requirements
This role requires regular use of a computer and may involve occasional lifting (up to 20 lbs.), bending, or reaching. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What We Offer
  • Industry-leading base pay plus monthly and discretionary annual performance bonuses
  • Paid time off - 9 holidays, 15 vacation days
    • 5 personal days (eligible employees)
  • Company-paid Employee Assistance Program (EAP)
  • Comprehensive medical, dental and vision, flexible spending accounts, as well as life insurance benefits (eligible employees)
  • 401(k) with company match and immediate vesting!
  • 30-40% housing discount at any Pillar Properties community
  • Company-paid short & long-term disability insurance
  • Fitness reimbursement, pet insurance discounts, advanced pay, & tuition reimbursement
  • Cellphone allowance for eligible positions
  • Paid Designations and company-sponsored training
  • Opportunities for advancement and a focus on promoting from within

Compensation
  • $23.00-$29.00
  • Actual pay rate within stated pay range is determined based on relevant factors in compliance with state and local wage laws.
  • This position is eligible for a discretionary annual bonus of 10%.

We are a cutting-edge company with high standards for quality. We believe that the next innovative move by Pillar can come from anywhere in the company. All voices contribute to our internal mantra of being Quietly Awesome and that drives us to Build Something Remarkable in all aspects of our business.
If you are seeking deeper connections within the industry and are passionate about helping us operate the best apartment homes in the Puget Sound area, we want to talk to you!
Pillar Properties is an Equal Opportunity Employer.
#PillarCentury

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