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Reservation Assistant Jobs in Connecticut (NOW HIRING)

Marriott International

Sales Coordinator

Stamford, CT · On-site

$20 - $27.50/hr

Process rooming lists and reservation updates within Marriott systems. * Assist with client correspondence and reservation inquiries. * Maintain accurate sales files and account documentation.

Marriott

Sales Coordinator

Stamford, CT · On-site

$20 - $27.50/hr

Process rooming lists and reservation updates within Marriott systems. * Assist with client correspondence and reservation inquiries. * Maintain accurate sales files and account documentation.

Eli's On The Hill

Host

Branford, CT · On-site

Understand and operate the reservation/seating system * Assist in wiping down and setting tables in between turns * Maintain professional and warm guest communications - inside the restaurant or via ...

Eli's on Whitney

Host

Hamden, CT · On-site

Understand and operate the reservation/seating system * Assist in wiping down and setting tables in between turns * Maintain professional and warm guest communications - inside the restaurant or via ...

Eli's Restaurant Group

Host

Branford, CT · On-site

Understand and operate the reservation/seating system * Assist in wiping down and setting tables in between turns * Maintain professional and warm guest communications - inside the restaurant or via ...

Eli's Restaurant Group

Host

Hamden, CT · On-site

Understand and operate the reservation/seating system * Assist in wiping down and setting tables in between turns * Maintain professional and warm guest communications - inside the restaurant or via ...

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All JobsReservation JobsReservation Assistant JobsReservation Assistant Jobs in Connecticut

Reservation Assistant information

See Connecticut salary details

$27.6K

$56.9K

$103.7K

How much do reservation assistant jobs pay per year?

As of Sep 6, 2026, the average yearly pay for reservation assistant in Connecticut is $56,862.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $66,600.00 per year, depending on experience, location, and employer.

What is a reservation assistant?

Reservation Assistants are professionals who handle booking and reservation requests for customers, typically in industries such as hospitality, travel, or events. They are responsible for processing reservations, confirming availability, and providing information about services. Their role often includes answering customer inquiries, updating reservation systems, and ensuring that guest preferences or special requests are recorded. Strong communication and organizational skills are essential for this position, along with familiarity with booking software.

What are the key skills and qualifications needed to thrive as a reservation assistant?

To thrive as a Reservation Assistant, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with reservation management software, booking systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help you stand out in this role. These skills and qualities are crucial for ensuring efficient booking processes, high customer satisfaction, and smooth daily operations.

What are some common challenges faced by reservation assistants and how can they be managed effectively?

Reservation Assistants often encounter challenges such as handling high call volumes, managing last-minute booking changes, and resolving overbooking issues. Effective time management, clear communication skills, and familiarity with booking software are essential for staying organized and providing excellent customer service. Building strong relationships with team members and staying calm under pressure can also help Reservation Assistants navigate busy periods and deliver positive experiences to clients.

What is the difference between Reservation Assistant vs Front Desk Agent?

AspectReservation AssistantFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, travel agencies, event venuesHotels, resorts, hospitality establishments
Primary ResponsibilitiesHandling reservations, managing booking systems, customer inquiriesChecking in/out guests, answering phones, assisting visitors

Both Reservation Assistants and Front Desk Agents work in hospitality settings, focusing on guest interactions. Reservation Assistants primarily manage bookings and reservations, while Front Desk Agents handle guest check-ins, check-outs, and front desk duties. The roles often overlap but differ mainly in their core functions within the guest service process.

What are the most commonly searched types of Reservation jobs in Connecticut?

The most popular types of Reservation jobs in Connecticut are:

What job categories do people searching Reservation Assistant jobs in Connecticut look for?

The top searched job categories for Reservation Assistant jobs in Connecticut are:

What cities in Connecticut are hiring for Reservation Assistant jobs?

Cities in Connecticut with the most Reservation Assistant job openings:

Reservation Assistant jobs near you

Sales Coordinator

Marriott International

Stamford, CT • On-site

$20 - $27.50/hr

Full-time

Re-posted 8 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,190 frontline employees who took The Breakroom Quiz

56th of 109 rated hotels

Job description


Additional Information: This hotel is owned and operated by an independent franchisee, Janus Hotels and Resorts, Inc. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Position Summary
The Sales & Events Coordinator plays a key role in supporting the Area Director of Sales & Marketing and Event Manager in the successful coordination of group and event business, client communications, and administrative operations for the Courtyard and Residence Inn Stamford Downtown.
This is a client-facing position requiring exceptional organization, attention to detail, and a passion for hospitality. The ideal candidate thrives in a fast-paced environment, enjoys building relationships, and takes pride in delivering seamless experiences from the initial contract through group departure.
Essential Responsibilities
Sales Support
  • Prepare and distribute contracts, proposals, and group agreements.
  • Generate reservation booking links and manage room block setup.
  • Process rooming lists and reservation updates within Marriott systems.
  • Assist with client correspondence and reservation inquiries.
  • Maintain accurate sales files and account documentation.
  • Support the Sales Department with prospecting initiatives and administrative projects.

Event & Group Coordination
  • Assist ADOS and EM with Group Resumes and Banquet Event Orders (BEOs) for internal distribution.
  • Coordinate billing instructions, VIP amenities, rooming lists, and group details with hotel departments.
  • Communicate directly with clients to collect final event specifications.
  • Assist with pre-convention meetings and group turnover processes.
  • Support the Event Manager and Front Office Department with event logistics and execution as needed.

Administrative Responsibilities
  • Additional Lead catcher for RFP requests
  • Assist ADOS in weekly and monthly reporting
  • Coordinate amenity requests, welcome letters, and VIP arrivals.
  • Assist with department projects, presentations, and special events.
  • Provide exceptional customer service to internal and external guests.

Additional Responsibilities
  • As the needs of the hotel continue to evolve, this position is expected to maintain a flexible, team-oriented approach and may be asked to assist with additional projects and operational initiatives beyond those listed above.
  • Perform other duties and special assignments as directed by the Area General Manager, Area Director of Sales & Marketing, or other members of the Executive Leadership Team to support the overall success of the hotels.

Qualifications
  • Previous hotel or hospitality experience preferred.
  • Prior experience in Marriott systems (Delphi, FOSSE, CI/TY, or MARSHA) is strongly preferred.
  • Excellent written and verbal communication skills.
  • Strong organizational and time management abilities with exceptional attention to detail.
  • Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.
  • Ability to prioritize multiple deadlines while maintaining a high level of accuracy.
  • Professional, positive, and guest-focused demeanor.

What We're Looking For
We are seeking an individual who is proactive, organized, and passionate about creating exceptional guest experiences. Success in this role comes from anticipating client needs, collaborating across departments, and ensuring every detail is executed with accuracy and care.
The Company offers a comprehensive benefits package to eligible employees. Benefits are subject to the terms of the applicable plans and may be modified by the Company at any time.
This company is an equal opportunity employer.
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