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Reservation Assistant Jobs in Connecticut (NOW HIRING)

U-Haul

Reservation Manager

Plainville, CT · On-site

Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: * Assist with calls from and to customers. * Help support field team members and U-Haul dealerships with equipment and ...

U-Haul

Reservation Manager

Plainville, CT · On-site

Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: * Assist with calls from and to customers. * Help support field team members and U-Haul dealerships with equipment and ...

U-Haul

Reservation Manager

Plainville, CT · On-site

Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: * Assist with calls from and to customers. * Help support field team members and U-Haul dealerships with equipment and ...

U-Haul

Reservation Manager

Plainville, CT · On-site

Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: * Assist with calls from and to customers. * Help support field team members and U-Haul dealerships with equipment and ...

Lil Vic

Assistant General Manager

New Milford, CT

Lil Vic is looking for an Assistant General Manager to help with the opening of a new wood fired ... Working with the reservation system This role is for someone who wants to be part of what is ...

Lil Vic

Assistant General Manager

New Milford, CT · On-site

Lil Vic is looking for an Assistant General Manager to help with the opening of a new wood fired ... Working with the reservation system This role is for someone who wants to be part of what is ...

Clearstream

Administrative Asst

Hartford, CT · On-site

$18.25 - $24.50/hr

Convey exact reservation information, cancellations, and trip changes into the database. Read a map Contact passengers or company personel to inform them of time changes. Forward unresolved ...

Clearstream

Administrative Asst

Hartford, CT · On-site

$18.25 - $24.50/hr

Convey exact reservation information, cancellations, and trip changes into the database. Read a map Contact passengers or company personel to inform them of time changes. Forward unresolved ...

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Reservation Assistant information

See Connecticut salary details

$27.6K

$56.9K

$103.7K

How much do reservation assistant jobs pay per year?

As of Aug 25, 2026, the average yearly pay for reservation assistant in Connecticut is $56,862.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $66,600.00 per year, depending on experience, location, and employer.

What is a reservation assistant?

Reservation Assistants are professionals who handle booking and reservation requests for customers, typically in industries such as hospitality, travel, or events. They are responsible for processing reservations, confirming availability, and providing information about services. Their role often includes answering customer inquiries, updating reservation systems, and ensuring that guest preferences or special requests are recorded. Strong communication and organizational skills are essential for this position, along with familiarity with booking software.

What are the key skills and qualifications needed to thrive as a reservation assistant?

To thrive as a Reservation Assistant, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with reservation management software, booking systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help you stand out in this role. These skills and qualities are crucial for ensuring efficient booking processes, high customer satisfaction, and smooth daily operations.

What are some common challenges faced by reservation assistants and how can they be managed effectively?

Reservation Assistants often encounter challenges such as handling high call volumes, managing last-minute booking changes, and resolving overbooking issues. Effective time management, clear communication skills, and familiarity with booking software are essential for staying organized and providing excellent customer service. Building strong relationships with team members and staying calm under pressure can also help Reservation Assistants navigate busy periods and deliver positive experiences to clients.

What is the difference between Reservation Assistant vs Front Desk Agent?

AspectReservation AssistantFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, travel agencies, event venuesHotels, resorts, hospitality establishments
Primary ResponsibilitiesHandling reservations, managing booking systems, customer inquiriesChecking in/out guests, answering phones, assisting visitors

Both Reservation Assistants and Front Desk Agents work in hospitality settings, focusing on guest interactions. Reservation Assistants primarily manage bookings and reservations, while Front Desk Agents handle guest check-ins, check-outs, and front desk duties. The roles often overlap but differ mainly in their core functions within the guest service process.

What are the most commonly searched types of Reservation jobs in Connecticut?

The most popular types of Reservation jobs in Connecticut are:

What job categories do people searching Reservation Assistant jobs in Connecticut look for?

The top searched job categories for Reservation Assistant jobs in Connecticut are:

What cities in Connecticut are hiring for Reservation Assistant jobs?

Cities in Connecticut with the most Reservation Assistant job openings:

Reservation Assistant jobs near you

Reservation Manager

Plainville, CT • On-site

U-Haul
Retail • 5 - 10K employees

6.0

Company rating: 6.0 out of 10

Based on 520 frontline employees who took The Breakroom Quiz

151st of 175 rated vehicle equipment hire

People enjoy working here

Recommended by students

Recommended by parents

Learn more about U-Haulexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Location:
10 New Britain Ave, Plainville, Connecticut 06062 United States of America
U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.
Bilingual abilities are a bonus.
Night and weekend availability is a MUST.
U-Haul Offers:
  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

Reservation Manager Agent Responsibilities:
  • Assist with calls from and to customers.
  • Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
  • Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
  • Assist with the Company's U-Box portable storage product.

Minimum Qualifications:
  • High school diploma or equivalent
  • Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
  • Proficient in customer service, time management and multitasking

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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