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Researcher Customer Service Representative Jobs

Apax Staffing LLC

Customer Service Rep

Edina, MN · On-site

$16.50 - $22.50/hr

Customer Service Representative Assignment Length : ASAP - 12/31/25 Location : On-site at CBC FTE ... to research patient billing history. The position consistently demonstrates excellent customer ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Banking

Customer Service Representative

Chandler, AZ · On-site

$20 - $21/hr

The role will handle account inquiries, account maintenance, online navigation, transaction research, and related customer service needs. The representative will accurately authenticate customers ...

QPS

Customer Service Representative

Rockford, IL · On-site

$16 - $21.75/hr

Perform customer research. * Order new or replacement debit cards. * Support all aspects of Safe ... Customer Service Representative requirements: * High School Diploma or equivalent. * Customer ...

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As of Sep 9, 2026, the average hourly pay for researcher customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

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Infographic showing various Researcher Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Rep

Edina, MN • On-site

Apax Staffing LLC
See more jobs at Apax Staffing LLCexternal

$16.50 - $22.50/hr

Other

Re-posted 29 days ago

Job description

About the job Customer Service Rep
Customer Service Rep
Job Title: Customer Service Representative
Assignment Length: ASAP - 12/31/25
Location: On-site at CBC
FTE: 1.0 (or 40 HPW)
Shift: 8 am - 4:30 pm- M-F
Rate: $21-$23 DOE
Contract to hire
The Customer Service Representative provides timely response and resolution to inquiries on
account balances of the uninsured and underinsured patient as well as other patient out-of-pocket
expenses related to co-insurance and deductibles. The representative responds to initial patientfamily requests; provides detailed explanations of patient billing information; resolves patient-family
questions; performs follow-up on outstanding concerns, and collaborates with other departments to
research patient billing history. The position consistently demonstrates excellent customer service
and communication skills.
Qualifications:
License/Certification/Registration required? No
Education:
*High School Diploma or equivalent work experience required
Experience:
*3-5 years of customer service experience
*Experience working with a wide variety of PC applications
Knowledge/Skills/Abilities:
*Working knowledge of billing and follow-up processes
*Excellent customer service through oral and written communication to patients, families, and other
external and internal contacts
*Excellent communication skills when dealing with patients, families, public, co-workers, and
professional offices
*Knowledge of HIPAA privacy standards and PCI compliance regulations
*Proficient use of systems (computer, applications, phone systems)
*Basic knowledge of medical terminology
*Detail-oriented, good organizational skills, and ability to be self-directed
*Strong time management skills, managing multiple priorities and a heavy workload in a high-stress
atmosphere
*Flexibility to perform other tasks as needed in an active work environment with changing work needs
*High-level problem solving, analytical, and investigational skills
*Ability to learn quickly and meet continuous timelines
*Exhibits behaviors consistent with principles of excellent service
Package Details

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