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As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Senior Project Manager, Service Delivery

Location(s): Toronto - Front Street Location

Status: Full time Permanent

Get To Know Us:

SS&C is leading the way. We continue to look for today's and tomorrow's brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to reach out and apply to our welcoming and inclusive environment.

SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, integrity, and innovation to name a few. We are a fast-paced environment, who promote flexibility, authenticity and offer a hybrid working model to ensure employees can manage their day and meet both work and personal commitments.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
• Your Future: RRSP Matching Program, Professional Development Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customized, including SS&C Learning Institute
• Extra Perks: Discounts on fitness clubs, travel and more!
• Wide-Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees

What You Will Get To Do:

• Lead and oversee all aspects of software implementation projects for SS&C clients
• Be fully accountable for project scope, resource allocation, milestone achievement, and cost management
• Leverage your expertise in project management methodologies, you will ensure that business requirements are met and proactively address any deviations from the project plan related to scope, resources, schedule, or budget.
• Establish and maintain strong rapport with clients throughout the project lifecycle.
• Host project workshops, including project initiation sessions, to align stakeholders and set clear expectations.
• Manage clients' expectations and promptly address their concerns and feedback.
• Review and define project objectives in collaboration with clients and internal teams.
• Develop and establish project baselines, including scope, resources, schedule, and budget.
• Track and manage project execution, ensuring activities are completed on time and within budget.
• Collaborate with consultants and cross-functional teams (Managed Services, IT, R&D, etc.) to deliver successful project outcomes.
• Identify, assess, and plan mitigation strategies for project risks.
• Oversee change management processes, including documentation and approval of changes to scope, schedule, or resources.
• Manage issue escalation and resolution to minimize project disruptions.
• Effectively manage project resources, ensuring optimal allocation and utilization.
• Work closely with consultants and other internal stakeholders to make collaborative decisions regarding project solutions.
• Collaborate with multiple internal teams and external clients to deliver high-quality solutions.
• Proactively identify opportunities for process improvement and contribute to the organization's best practices.

What You Will Bring:

• 6-10 years of software implementation experience in a client-facing capacity.
• 6-10 years of experience in the financial industry, preferably in asset management.
• Demonstrated experience with project management tools and leading projects with complex Work Breakdown Structures (WBS).
• Effective communication and presentation skills, with the ability to engage diverse audiences.
• SS&C product knowledge is preferred.
• Willingness to travel up to 10% as required by project needs.
• Bachelor's degree in Computer Science, Finance, or a related field.
• Professional certifications such as PMP or PRINCE2 are highly desirable.
• Strong leadership, negotiation, and stakeholder management skills.
• Experience mentoring junior staff or leading cross-functional teams.

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. SS&C Technologies Canada Corp. fosters a positive, equitable and progressive workforce and is committed to accommodating applicants with disabilities throughout the hiring process. We will work with applicants requesting accommodation at any stage of this process. If you require any accommodation during the application and hiring process, please contact: tacanada@sscinc.com.

No phone calls or email applications please. We thank all candidates for their interest, but only those under consideration will be contacted.

Salary Range: $120,000 - $170,000 CAD

This job advertisement is for an existing vacancy which has been posted both internally and externally.

You need to be legally eligible to work at the location(s) specified above and, where applicable, must be able to provide a valid work or study permit, if selected for an interview.

SS&C uses AI tools to help screen and assess applicants by analyzing resumes and applications to identify candidates whose skills match our needs. These tools support, but do not replace, human decision-making

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.