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Research Operations Director Jobs in Boston, MA (NOW HIRING)

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$36.9K

$117K

$195K

How much do research operations director jobs pay per year?

As of Sep 5, 2026, the average yearly pay for research operations director in Boston, MA is $116,984.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,000.00 and $147,200.00 per year, depending on experience, location, and employer.

What is a research operations director?

A Research Operations Director is a senior professional responsible for overseeing the infrastructure, processes, and resources that support research activities within an organization. They manage teams, budgets, and systems to ensure research projects run efficiently and comply with regulatory standards. Their role often includes improving workflow, implementing best practices, and supporting researchers with tools and training. The goal is to streamline research operations and enhance the impact of research outcomes.

What are the key skills and qualifications needed to thrive as a research operations director?

To thrive as a Research Operations Director, you need expertise in research management, process optimization, and budgeting, often supported by an advanced degree in a related field. Familiarity with project management software, compliance systems, and data analysis tools is typically required. Strong leadership, communication, and problem-solving abilities are crucial for leading teams and coordinating complex projects. These skills ensure efficient research operations, compliance with regulations, and the successful delivery of research outcomes.

What are the main challenges a research operations director faces in supporting cross-functional research teams?

A Research Operations Director often navigates challenges such as coordinating resources across multiple research projects, ensuring consistent processes, and managing communication between diverse stakeholders like researchers, product managers, and leadership. Balancing the needs of various teams while maintaining research quality and compliance can be complex, especially as organizations scale. Effective directors establish standardized procedures, foster a culture of collaboration, and implement tools that streamline workflows to address these challenges.

What is the difference between Research Operations Director vs Research Manager?

AspectResearch Operations DirectorResearch Manager
CredentialsTypically requires advanced degrees (e.g., Master’s or PhD) and extensive experience in research managementUsually holds a bachelor’s or master’s degree with several years of research experience
Work EnvironmentOversees multiple research teams, manages operations, and aligns research strategies with organizational goalsManages specific research projects or teams, focusing on execution and deliverables
Employer & Industry UsageCommon in large corporations, tech companies, and research institutionsFound across various industries including tech, healthcare, and market research firms

The Research Operations Director focuses on strategic oversight and operational management of research functions, while the Research Manager handles day-to-day project execution. Both roles require research expertise, but the director role involves broader leadership and organizational responsibilities.

What are the most commonly searched types of Research Operations jobs in Boston, MA?

The most popular types of Research Operations jobs in Boston, MA are:

What are popular job titles related to Research Operations Director jobs in Boston, MA?

For Research Operations Director jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Research Operations Director jobs in Boston, MA look for?

The top searched job categories for Research Operations Director jobs in Boston, MA are:

What cities near Boston, MA are hiring for Research Operations Director jobs?

Cities near Boston, MA with the most Research Operations Director job openings:

Research Operations Director jobs near you
Infographic showing various Research Operations Director job openings in Boston, MA as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $116,984 per year, or $56.2 per hour.

Investment Operations Director, FIWA Investment Services

Fidelity Investments

Boston, MA • On-site

$103K/yr

Full-time

Medical, Retirement, PTO

Posted 27 days ago

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 273 frontline employees who took The Breakroom Quiz

16th of 154 rated financial services

Job description


Note: Fidelity will not provide immigration sponsorship for this position.
The Role
Are you a highly motivated operations professional seeking a challenging and rewarding opportunity? We are seeking an experienced Director to support a rapidly growing product platform. As client adoption continues to grow, the need for scalable, reliable, and technology-enabled investment operations has become increasingly critical. This role sits at the center of portfolio management, research and operational execution and offers hands-on exposure to how investment ideas are translated into portfolios and delivered at scale.
As a key member of the Investment Services team, you will drive operational excellence across portfolio management and research workflows. You'll own critical responsibilities, including:
  • Data Integrity and Oversight: Ensure the accuracy and reliability of investment data through daily controls, validation processes and ongoing quality monitoring
  • Portfolio Rebalance Execution: Lead the end-to-end model portfolio rebalance process, partnering across channels to ensure seamless implementation
  • Problem Solving: Research and analyze complex operational issues, developing effective solutions and escalating appropriately
  • Process Innovation: Identify and implement automation and process improvements to enhance scalability and efficiency
  • Risk Mitigation: Proactively identify data and operational risks, strengthening controls and governance frameworks

The Expertise and Skills You Bring
  • Develop deep expertise in FIWA's portfolio management and research production lifecycle
  • Partner closely with research, portfolio management, and technology teams to support investment delivery
  • Influence strategic priorities by identifying opportunities to improve infrastructure, processes, and data flows
  • Collaborate with technology partners and FIWA leaders to help define roadmap, tooling and automation initiatives
  • Enhance operational processes supporting portfolio construction, rebalances, and investment IP distribution
  • Serve as a leader and trusted partner for FIWA across the broader organization
  • 10 plus years of hands-on experience in a financial operations environment
  • Bachelor's degree required; advanced degree or CFA a plus
  • Series 7, 63 required or willing to obtain within 6 months
  • Strong understanding of portfolio management workflows and investment data environments
  • Demonstrated success driving process improvement, automation, and operational scale
  • Advanced analytical and problem-solving skills with a proactive, solution-oriented mindset
  • Strong data capabilities (Excel required; SQL, a plus)
  • Ability to manage multiple priorities in a fast-paced environment
  • Excellent communication and stakeholder management skills

The Team
Investment Services is a core enablement team that supports FIWA's asset allocation, manager research, and portfolio management functions. As FIWA's product offerings and client adoption continue to grow, the need for scalable, reliable, and technology-enabled investment operations has become increasingly critical.
As a member of the Investment Services team, you'll play a key role in supporting day-to-day investment operations, managing and processing research and investment datasets, and partnering closely with FIWA's research and portfolio management teams to help deliver high-quality investment outcomes. This role offers hands-on exposure to how investment ideas are translated into portfolios and delivered at scale.
Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
The base salary range for this position is $103,000-211,000 USD per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Certifications:
Series 07 - FINRA, Series 63 - FINRA
Category:
Investment Operations

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