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Research Operations Associate Jobs in Wilmette, IL

Nourish

Research Associate

Chicago, IL · On-site +1

About the Role As our first Research Associate, you will play a foundational role in building the operational infrastructure that makes Nourish's prospective clinical research possible -- owning the ...

Kantar

Associate, Global Research Group

Chicago, IL · On-site

... As an Associate, Client Service - Creative, you will support the delivery of market research ... Partner with internal stakeholders across operations, project management, and analytics teams.

H ONE MIDWEST, INC.

CRM Associate

Lincolnshire, IL · On-site

$23/hr

The CRM Associate will be responsible for optimizing core business operations by managing ... Conduct market research and analyze market trends to identify potential suppliers, competitors ...

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Research Operations Associate information

See Wilmette, IL salary details

$10

$24

$50

How much do research operations associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for research operations associate in Wilmette, IL is $24.93, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $28.75 per hour, depending on experience, location, and employer.

What does a Research Operations Associate do?

A Research Operations Associate supports the research team by managing the processes, tools, and logistics that enable effective research. Their responsibilities may include coordinating participant recruitment, maintaining research databases, handling scheduling, managing budgets, and ensuring compliance with ethical guidelines. This role helps streamline the workflow for researchers, so they can focus more on conducting studies and less on administrative tasks. Research Operations Associates also play a key role in improving research efficiency and ensuring high-quality results.

What skills and qualifications are needed to thrive as a Research Operations Associate?

To thrive as a Research Operations Associate, you need strong organizational skills, attention to detail, and a background in project management or research administration, often supported by a bachelor’s degree in a related field. Familiarity with research management platforms, budgeting software, and compliance systems is typically required. Excellent communication, problem-solving, and collaboration abilities help you navigate complex projects and support research teams effectively. These skills are crucial for ensuring research projects run smoothly, meet regulatory requirements, and achieve organizational goals.

How does a Research Operations Associate typically collaborate with research and cross-functional teams on projects?

A Research Operations Associate plays a crucial role in facilitating smooth collaboration between researchers and other departments such as product, design, and engineering. They often coordinate project timelines, manage participant recruitment, and ensure compliance with data privacy standards, allowing researchers to focus on their studies. Effective communication and organizational skills are essential, as the Associate acts as a bridge, aligning research activities with broader organizational goals. Regular meetings, shared project management tools, and clear documentation are common practices to support seamless teamwork.

What is the difference between Research Operations Associate vs Research Analyst?

AspectResearch Operations AssociateResearch Analyst
Required CredentialsBachelor's degree in related field, experience in research supportBachelor's or master's degree, strong analytical skills
Work EnvironmentSupports research teams, manages logistics and toolsConducts data analysis, prepares reports
Employer & Industry UsageCommon in tech, academia, corporate R&DWidely used across finance, market research, consulting

The Research Operations Associate primarily focuses on supporting research processes, logistics, and tools management, while the Research Analyst emphasizes data analysis and reporting. Both roles require research-related credentials and are integral to research teams, but they differ in daily responsibilities and skill sets.

What job categories do people searching Research Operations Associate jobs in Wilmette, IL look for?

The top searched job categories for Research Operations Associate jobs in Wilmette, IL are:

What cities near Wilmette, IL are hiring for Research Operations Associate jobs?

Cities near Wilmette, IL with the most Research Operations Associate job openings:

Research Operations Associate jobs near you
Infographic showing various Research Operations Associate job openings in Wilmette, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $51,844 per year, or $24.9 per hour.

Life, Annuity & Group Benefits Operations Consultant - Senior Associate

Pwc

Chicago, IL

$77K - $202K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

PwC rating

8.3

Company rating: 8.3 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

26th of 72 rated business consultants

Job description

Industry/Sector

Insurance

Specialism

Operations

Management Level

Senior Associate

Job Description & Summary

The Opportunity
As a Life, Annuity & Group Benefits Operations Consultant - Senior Associate, you will engage with clients in the financial services sector, focusing on insurance operations. Within our Operations practice, you will leverage your skills to provide strategic insights and solutions that enhance client service delivery. This role involves working closely with clients to understand their needs and deliver tailored solutions that drive operational efficiency and effectiveness.
As a Senior Associate, you will build meaningful client connections and develop a deeper understanding of the business context. You will navigate complex situations, using your problem-solving skills to anticipate client needs and deliver quality outcomes. This position offers the chance to mentor junior team members, fostering their growth while enhancing your own personal brand and technical skills.
In this role, you will be part of a dynamic team that values collaboration and innovation. You will have the opportunity to work on diverse projects, contributing to the development of client-focused solutions that align with business objectives. This position is ideal for those who are passionate about building relationships and managing others in a challenging and rewarding environment.
Responsibilities
- Analyzing complex customer service operations within the life, annuity, and group benefits sectors
- Developing and implementing business process modeling to enhance service delivery models
- Utilizing business data analytics to provide insights into customer satisfaction and service excellence
- Conducting customer analysis to identify trends and improve customer relationship management
- Collaborating with teams to redesign processes for optimized service delivery
- Applying industry trend analysis to inform strategic customer development initiatives
- Engaging in market research to support customer insight and market understanding
- Leveraging analytical thinking to address client support challenges and drive operational improvements
- Facilitating active listening and accepting feedback to refine customer service strategies
- Embracing change and fostering creativity to adapt to evolving client needs and industry dynamics
What You Must Have
- At least a Bachelor's degree
- At least 4 years of experience
What Sets You Apart
- Preference for at least one of the following fields of study: Accounting, Actuarial Science, Analytics/Data Science, Biology/Biomedical Sciences, Business Administration/Management, Computer Science/Information Systems, Economics, Engineering, Finance, Financial Mathematics/Quantitative Finance, Health Administration/Public Health, Mathematics/Statistics, Operations/Supply Chain, Organizational Management/Behavior, Project/Technology Management, Psychology/Social Psychology, Risk Management/Insurance
- Demonstrating analytical thinking and business data analytics skills
- Utilizing customer relationship management and strategic customer development
- Excelling in customer service management and service delivery models
- Embracing change and learning agility in dynamic environments
- Navigating industry trend analysis and market insight for insurance clients
- Developing process redesign and qualitative analysis capabilities

Travel Requirements

Up to 60%

Job Posting End Date

The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

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