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Ready to use design to make complex health care information clear, engaging, and actionable?
Join our Communications and External Affairs Team as a Graphic Designer and help turn data-heavy reports, presentations, and public-facing materials into visuals that policymakers, stakeholders, and the public can quickly understand and use.
At the Center for Health Information and Analysis (CHIA), we are stewards of Massachusetts health data, using multifaceted datasets and advanced analytics to support transparency in the health care system. Our work informs data-driven policies that improve the quality and equity of care while helping keep costs affordable for Massachusetts residents.
As the Graphic Designer, you will help create polished reports, presentations, digital content, and other materials that make CHIA's work visually engaging and easy to navigate. Reporting to the Art Director, you will coordinate multiple deliverables, support project tracking and timelines, apply robust design judgment, and work closely with colleagues. This role is ideal for a creative, detail-oriented designer who can balance independent ownership with thoughtful collaboration.
The Graphic Designer will support a range of external- and internal-facing materials, including:

• Reports and publications: Design and layout polished reports, briefs, executive summaries, presentations, templates, and related communications materials using Adobe Creative Cloud tools, including InDesign, Illustrator, and Photoshop, as well as Microsoft Office tools such as Word and PowerPoint.
• Data visualizations: Develop charts, infographics, icons, and illustrations, including conceptual ways to represent abstract ideas, that make technical information easier to understand while preserving accuracy, context, and nuance.
• Social media and animations: Create engaging social media graphics and simple animations that highlight key findings.
• Templates and brand standards: Build and maintain templates, style guides, and reusable visual assets that support consistent communications across recurring publications and projects.

Duties include:

• Coordinate with communications, research, policy, and data colleagues to translate complex health care analysis into clear visual narratives.

• Prepare accurate, accessible, on-brand materials for digital publication, ensuring compliance with WCAG 2.1 Level AA guidelines.

• Proofread and review final materials for formatting, alignment, consistency, and overall production quality.

• Coordinate feedback from multiple reviewers and revise designs efficiently while meeting deadlines.

Here are the important qualifications we are looking for:

• Educational foundation: Bachelor's degree in Graphic Design, Communication Design, Digital Media, Data Visualization, or a related field.

• Professional experience: Minimum of 2 or more years of professional graphic design experience, preferably creating reports, data visualizations, digital materials, presentations, or other public-facing communications.

• Design skills: Ability to interpret briefs, develop concepts, respond to feedback, and transform complex information into accurate, engaging visual designs, illustrations, and icons.

• Conceptual thinking: Curiosity, sound design judgment, and the ability to develop thoughtful visual solutions that make complex information clear and engaging.

• Software: Proficiency with Adobe Creative Cloud, including InDesign, Illustrator, and Photoshop, and Microsoft Office, including Word, PowerPoint, and Excel; experience with Canva, simple animations, and video/motion graphics is a plus.

• Communication and collaboration: Excellent oral, written, and people skills, with the ability to work independently and manage multiple priorities.

• Quality and consistency: Strong self-editing and proofreading skills, with careful attention to accuracy, accessibility, formatting, and brand standards.

• Adaptability and growth mindset: Flexibility, willingness to learn, and comfort embracing evolving technologies, project needs, art direction, and feedback.

• Presentation and training support: Willingness to present work to peers and senior staff and contribute to training materials and guideline documents.

• Portfolio: Please include cover letter and a link to online portfolio.

Total Compensation:
We value the talent and expertise you bring to the table. The salary range for this position is expected to be $66,890.20 - $86,000. The final offer will be based on the candidate's skills, experience, and qualifications, as well as applicable Commonwealth guidelines. CHIA may adjust title, responsibilities, and salary depending on the experience and expertise of the individual selected.
Hybrid Work:
We foster a flexible, collaborative environment, offering a hybrid model that balances in-person and remote work. Our hybrid approach allows you to work alongside your colleagues in our vibrant Boston office at 501 Boylston Street for at least two designated days per week, with the flexibility to work remotely on others.
Comprehensive Benefits:
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics?Explore our Employee Benefits and Rewards!
Together, let's embark on a journey of meaningful impact in healthcare. We invite you to join CHIA, where your expertise will shape the future of healthcare in Massachusetts.Likewise, we're eager to take a chance on you - to welcome a dedicated professional who shares our passion for making a difference. Join us in this collaborative endeavor, where we'll forge new paths, innovate, and lead the way toward a healthier Commonwealth.
Apply nowand be part of our transformative journey at CHIA!
Minimum Entrance Requirements:
Program Coordinator I:
Applicants must have at least (A) 2 years of full-time or equivalent part-time professional, administrative, or managerial experience in business administration, business management or public administration, the major duties of which involve program management, program administration, program coordination, program planning, and/or program analysis.
Substitution:

1. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for the required experience. *

Program Coordinator II:
Applicants must have at least (A) 3 years of full-time or equivalent part-time professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitution below.
Substitutions:
1. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for maximum of two years of the required experience.
2. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.
*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
Program Coordinator III:
Applicants must have at least (A) 4 years of full-time or equivalent part-time professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitution below.
Substitutions:
1. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for maximum of two years of the required (A) experience.
2. A Graduate degree with a major in business administration, business management or public administration may be substituted for three years required (A) experience.
*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
Note: No substitutions will be permitted for the required (B) experience.
BARGAINING UNIT: 06 NAGE Salary is commensurate with experience.
Full Salary Ranges
Program Coordinator I, Grade 10: $66,890.20 - $96,266.04
Program Coordinator II, Grade 12: $73,615.88 - $106,401.62
Program Coordinator III, Grade 14: $80,411.50 - $117,590.46
CHIA offers a flexible, collaborative hybrid work model that balances in-person and remote work. Employees work from our Boston office at 501 Boylston Street at least two designated days per week, with the flexibility to work remotely on other days.
To apply, visit https://www.chiamass.gov/join-our-team.
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Information submitted by applicants is collected through the JazzHR Platform, your submission of application materials constitutes your express consent for this information to be provided to JazzHR for processing. Please do not include any personally identifiable information with your application materials other than that specifically requested by CHIA. CHIA requests basic information such as name, address, telephone number, and email address. You may also self-identify with your race/ethnicity, gender, disability and/or veteran status. However, you should not provide more detailed personal information such as your date of birth or Social Security Number with your application materials.