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Research Call Centre Jobs (NOW HIRING)

VRC Investigations

Call Center Representative

Denton, TX · On-site

$16 - $17/hr

Veracity Research Co. Investigations (VRC), is one of the nation's leading and most experienced ... VRC is seeking qualified call center research assistants with nationwide call center experience.

VRC Investigations

Call Center Representative

Denton, TX · On-site

$16 - $17/hr

Veracity Research Co. Investigations (VRC), is one of the nation's leading and most experienced ... VRC is seeking qualified call center research assistants with nationwide call center experience.

General Call Center | Full-Time

Call Center Agent

Dallas, TX · On-site

$15 - $19.50/hr

Call Centre Agents MCI is one of the fastest-growing tech-enabled business services companies in ... Research internal systems to retrieve missing information and collaborate with other departments as ...

Network Temp Inc

Call Center Representative

Bronx, NY · On-site

$28 - $29/hr

Call Center Representative Primary duties include answering questions, resolving complaints, and ... They must be skilled in de-escalation, documentation, research, be organized and demonstrate ICARE ...

BCForward

Call Center Representative

Albuquerque, NM · On-site

$19.90/hr

Research and review customer inquiries * Research information using multiple systems * Relay ... call center environment experience * High School Diploma or GED * Proficiency with computers:

Mysocialwiz

Call Center Representative

West Haven, CT · Remote

$16.50 - $20.50/hr

Research, identify, and resolve customer complaints using applicable software * Process orders ... Call Center Agent Qualifications and Skills * High school diploma or equivalent * Proficient in ...

RejuvenX

Call Center Representative

Port Charlotte, FL

$14.50 - $18/hr

Identifying patients' needs, clarify information, research every issue and providing solutions Job brief We are looking for a Call Center Representative that will be the liaison between our company ...

Mysocialwiz

Call Center Representative

West Haven, CT · Remote

$16.50 - $20.50/hr

Research, identify, and resolve customer complaints using applicable software * Process orders ... Call Center Agent Qualifications and Skills * High school diploma or equivalent * Proficient in ...

RejuvenX

Call Center Representative

Port Charlotte, FL · On-site

$14.50 - $18/hr

Identifying patients' needs, clarify information, research every issue and providing solutions Job brief We are looking for a Call Center Representative that will be the liaison between our company ...

The Jenkins Organization

Call Center Agent

Houston, TX · On-site

$14.25 - $18.75/hr

Call Center Agent At the Jenkins Organization, Inc., we're passionate about the RV Resort industry ... Conduct research using available resources to provide the necessary information. * Manage and ...

Globalchannelmanagement

Call center Rep

Silver Spring, MD · On-site

$16.50 - $20.75/hr

Call center Rep needs 2+ years experience REQUIRES: * Call center * Customer service * Inbound ... Price Quotes * Researching frame mix ups * Searching for Lost frame * Tracking lost shipments ...

Precision Opinion

Call Center Operator

Las Vegas, NV · On-site

$14/hr

CALL CENTER FOR MARKET RESEARCH & DATA COLLECTION - NO SELLING INVOLVED. Precision Opinion is a leading market research company collecting data by phone for a variety of state and federal studies. We ...

Precision Opinion

Call Center Operator

Las Vegas, NV · On-site

$14 - $22.35/hr

CALL CENTER FOR MARKET RESEARCH & DATA COLLECTION - NO SELLING INVOLVED. Precision Opinion is a leading market research company collecting data by phone for a variety of state and federal studies. We ...

Doggett

Call Center Representative

Springdale, AR · On-site

$14.25 - $17.75/hr

```html Call Center Representative Location: Springdale, AR 72762 Job Overview We are seeking a ... Resolve customer issues by identifying problems, researching answers, and guiding customers through ...

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Infographic showing various Research Call Centre job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Call Center Representative

Denton, TX • On-site

VRC Investigations
Investigation and Physical Security Services • 501 - 1,000 employees
Learn more about VRC Investigationsexternal

$16 - $17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

VRC Investigations is currently expanding our Call Center Research Assistants Unit within our HOSPITAL CANVASS.COM division. Veracity Research Co. Investigations (VRC), is one of the nation's leading and most experienced investigation companies.
HOSPITALCANVASS.COM, serves the insurance industry as a leading national service provider in researching and locating information request from clients. We currently have career opportunities for experienced, self-determined, and highly motivated individuals that would like to join our team of professionals in our efforts to deter and combat insurance fraud.
VRC is seeking qualified call center research assistants with nationwide call center experience. The primary responsibility of this position is to assist in the day-to-day insurance fraud defense investigations and operational needs for multi-state regions. As a key member of the VRC team, the research assistant will make outbound calls to medical facilities to validate worker's compensation claims. The call center research assistant will complete tasks with other team members under management supervision. All team members must have good phone etiquette, excellent computer skills, be able to multi-task, and problem solve. This position is a full-time, non-exempt, position located in our corporate office in Denton, TX.
The successful candidate will have related experience in one or more of the follow areas:
  • Nationwide high-volume call center experience
  • Nationwide collections experience
  • Experience meeting deadlines

Core Duties & Responsibilities:
  • Outbound calls to different medical facilities, pharmacies and other related locations to determine medical history
  • Make 120 - 150 calls a day
  • Set up files for processing by facilities located within a provided geographical range
  • Meet departmental goals for outbound calls
  • Document all call information according to standard operating procedures
  • Track and report all information received
  • Format and edit canvass reports
  • Assist in ensuring canvasses are completed by deadlines
  • Assist other team members in daily functions.

Applicants must meet the following requirements:
  • Nationwide high call volume experience (1 year or more required)
  • Nationwide collections experience (1 year or more required)
  • Upbeat, positive demeanor with an attitude for success
  • Meet individual and team performance standards while maintaining good attendance and dependability
  • Show courtesy and professionalism on all calls to ensure a positive experience
  • Be highly motivated and possess the ability to work under little supervision
  • Demonstrate ability to effectively manage time, and understand directives
  • Excellent written and verbal communication skills
  • Ability to read, decipher and summarize information quickly
  • Must be proficient in Microsoft Office applications to include Microsoft Outlook, Excel, Word, and PowerPoint
  • Must pass a drug test and pre-employment testing
  • Upon hiring you must proficiently learn and utilize all electronic tools as required within the scope of this position to include the company's IMS case tracking system

Benefits:
VRC offers medical, dental, vison, disability benefits, as well as paid vacation, and a 401K/Profit Sharing retirement plan.
Compensation:
VRC employees are paid on a bi-weekly basis at an hourly wage of $16 to $17 an hour, commensurate with experience.
For more information and to apply online, please visit our web site located at www.vrcinvestigations.com

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