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Research Call Centre Representative Jobs (NOW HIRING)

Network Temp Inc

Call Center Representative

Bronx, NY · On-site

$28 - $29/hr

Call Center Representative Primary duties include answering questions, resolving complaints, and ... They must be skilled in de-escalation, documentation, research, be organized and demonstrate ICARE ...

Doggett

Call Center Representative

Springdale, AR · On-site

$14.25 - $17.75/hr

```html Call Center Representative Location: Springdale, AR 72762 Job Overview We are seeking a ... Resolve customer issues by identifying problems, researching answers, and guiding customers through ...

Doggett

Call Center Representative

Springdale, AR · On-site

$14.25 - $17.75/hr

```html Call Center Representative Location: Springdale, AR 72762 Job Overview We are seeking a ... Resolve customer issues by identifying problems, researching answers, and guiding customers through ...

BCForward

Call Center Representative

Albuquerque, NM · On-site

$19.90/hr

BCforward is currently seeking a highly motivated Call Center Representative - Albuquerque NM Title ... Research and review customer inquiries * Research information using multiple systems * Relay ...

General Call Center | Full-Time

Call Center Representative

$16.50 - $20.50/hr

Call Center Representative MCI is one of the fastest-growing tech-enabled business services ... Research and retrieve information across systems to support customer needs. * Accurately document ...

RejuvenX

Call Center Representative

Port Charlotte, FL

$14.50 - $18/hr

Identifying patients' needs, clarify information, research every issue and providing solutions Job brief We are looking for a Call Center Representative that will be the liaison between our company ...

RejuvenX

Call Center Representative

Port Charlotte, FL · On-site

$14.50 - $18/hr

Identifying patients' needs, clarify information, research every issue and providing solutions Job brief We are looking for a Call Center Representative that will be the liaison between our company ...

Globalchannelmanagement

Call center Rep

Silver Spring, MD · On-site

$16.50 - $20.75/hr

Call center Rep needs 2+ years experience REQUIRES: * Call center * Customer service * Inbound ... Price Quotes * Researching frame mix ups * Searching for Lost frame * Tracking lost shipments ...

New

Doggett Freightliner

Call Center Representative

Springdale, AR · On-site

$14.25 - $17.75/hr

Call Center Representative Location: Springdale, AR 72762 Job Overview We are seeking a motivated ... Resolve customer issues by identifying problems, researching answers, and guiding customers through ...

Burjline Builders

Call Center Rep

Manhattan, NY · On-site

$17.75 - $22/hr

Call Center Representative We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering ...

New

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Research Call Centre Representative information

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$25

How much do research call centre representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for research call centre representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Research Call Centre Representative vs Customer Service Representative?

AspectResearch Call Centre RepresentativeCustomer Service Representative
Primary RoleGathering data, conducting surveys, and collecting information for research purposesAssisting customers with inquiries, resolving issues, and providing product or service information
Required SkillsCommunication, data collection, basic research skillsCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, research firms, market research companiesCall centers, retail, service industries
Common CertificationsNone typically required; research or data collection experience preferredCustomer service training, communication skills certifications

While both roles involve working in call center environments, Research Call Centre Representatives focus on collecting data and conducting research, whereas Customer Service Representatives primarily assist customers with inquiries and support. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What cities are hiring for Research Call Centre Representative jobs?

Cities with the most Research Call Centre Representative job openings:

What are popular job titles related to Research Call Centre Representative jobs?

For Research Call Centre Representative jobs, the most frequently searched job titles are:

Call Center Representative

East Hartford, CT • On-site

Global Channel Management
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Global Channel Managementexternal

$16 - $19.75/hr

Other

Re-posted 28 days ago

Job description

Call Center Representative

East Hartford, CT, United States

$ 17.00 - 18.00 (US Dollar)

Call Center Representative needs call center/dispatcher experience.

Call Center Representative requires:

  • Must be able to pass 27-30 wpm typing test.
  • Must be able to pass a customer service assessment
  • Must be able to successfully pass a criminal background check and drug test.
  • Can navigate multiple applications and research solutions with ease
  • Love helping people and guiding them to the best solution for their issue
  • Are excited by innovative technology
  • Provide calm conflict resolution and problem solving for frustrated customers
  • Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from consumers.

Call Center Representative duties:

  • Act as initial point of contact for inquiries from potential and existing beneficiaries related to Client programs.
  • Provide one-to-one telephone contact with consumers and providers.
  • Assist with password resets.
  • Accurately respond to incoming calls received by the call center.
  • Accurately document all interactions with consumers.
Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Social media

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