Reprographics Assistant Jobs in Pennsylvania (NOW HIRING)

Customer Service Representative | York, PA | Full Time

Print-O-Stat is seeking a friendly, dependable, and detail-oriented Customer Service Representative to join our team. This position supports both internal and external customers while assisting with a variety of customer service, administrative, and operational responsibilities.

The ideal candidate is comfortable working in a fast-paced environment, enjoys helping customers, and can effectively manage multiple priorities throughout the day. As a member of the Print-O-Stat team, you'll work in a positive, friendly, and flexible environment while helping provide the quality service our customers expect.

• Answer incoming calls and provide responsive, courteous customer service
• Assist walk-in customers with questions, orders, and other requests
• Process and enter customer orders and invoices using Infor
• Perform general clerical duties, including data entry, billing, filing, and related administrative tasks
• Learn and assist with reprographics department operations
• Support digital printing, scanning, and electronic document distribution
• Work with internal departments to help meet customer needs and maintain efficient workflows
• Provide accurate and timely information to customers and team members
• Perform other duties and responsibilities as assigned by management

What We're Looking For:

• High school diploma or equivalent
• Previous customer service experience preferred
• Excellent customer service and interpersonal skills
• Strong verbal and written communication abilities
• Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel
• Strong attention to detail and accuracy
• Ability to work effectively in a fast-paced environment
• Ability to manage multiple tasks and priorities
• Strong organizational and time management skills
• Dependable and able to work effectively both independently and as part of a team

• Positive, friendly, and flexible work environment
• Opportunity to work with a variety of customers and departments
• Supportive and team-oriented workplace
• Opportunities to learn new skills and develop professionally
• Competitive compensation and comprehensive benefits package