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Representative Associate Jobs in Helotes, TX (NOW HIRING)

POSITION SUMMARY The Cost Representative series (I, II, III) represents a progressive career path ... Associate's degree (A.A.) or equivalent from a two-year college or technical school or bachelor ...

Spine Sales Associate

San Antonio, TX · On-site

$12.75 - $17.25/hr

As a Spine Sales Associate you will support Spine Sales Representatives in servicing assigned accounts and providing exceptional customer support. Responsibilities * Support Spine Sales ...

Spine Sales Associate

San Antonio, TX · On-site

$12.75 - $17.25/hr

As a Spine Sales Associate you will support Spine Sales Representatives in servicing assigned accounts and providing exceptional customer support. Responsibilities * Support Spine Sales ...

Spine Sales Associate

San Antonio, TX · On-site

$12.75 - $17.25/hr

As a Spine Sales Associate you will support Spine Sales Representatives in servicing assigned accounts and providing exceptional customer support. Responsibilities * Support Spine Sales ...

The CSR helps the associate by answering their inquiry, resolving their problem or routing their issue to a specialist for resolution. In addition, the CSR records and tracks the issue on a case ...

Retail Associate

San Antonio, TX · On-site

$13.75 - $15.75/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ...

Retail Associate

San Antonio, TX · On-site

$13.75 - $15.75/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ...

Retail Associate

San Antonio, TX · On-site

$13.25 - $15.25/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ...

Retail Associate

San Antonio, TX · On-site

$13.75 - $15.75/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ...

Showing results 21-40

Representative Associate information

What is a representative associate?

Representative Associates are professionals who act as liaisons between customers and a company, assisting with inquiries, resolving issues, and ensuring customer satisfaction. They often work in customer service, sales, or support roles, handling communications via phone, email, or chat. Representative Associates are expected to have strong communication and problem-solving skills, as they play a crucial role in maintaining positive relationships with clients. Their responsibilities may also include processing orders, providing product or service information, and escalating complex issues to higher management.

How does a representative associate typically collaborate with other departments to resolve customer issues?

As a Representative Associate, you will frequently work alongside teams such as technical support, billing, and sales to ensure customer concerns are addressed efficiently. Collaboration often involves escalating complex cases, sharing feedback, and participating in cross-functional meetings to streamline processes. Effective communication and teamwork are key, as you'll need to relay information clearly and advocate for the customer's needs within the organization.

What are the key skills and qualifications needed to thrive as a representative associate, and why are they important?

To thrive as a Representative Associate, you generally need strong communication, customer service, and problem-solving skills, often supported by at least a high school diploma or equivalent. Familiarity with CRM software, call center systems, and basic office technology is typically required. Outstanding interpersonal skills, patience, and a positive attitude help you excel in customer interactions and team environments. These abilities ensure efficient resolution of customer issues, high satisfaction rates, and effective collaboration within the organization.

What is the difference between Representative Associate vs Customer Service Representative?

AspectRepresentative AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; customer service training
Work EnvironmentRetail, call centers, sales environmentsCall centers, retail, service industries
Employer & Industry UsageRetail, telecommunications, insuranceTelecommunications, retail, banking
Common Search & ComparisonOften compared for entry-level customer interaction rolesCommonly compared for customer support roles

The main difference between a Representative Associate and a Customer Service Representative lies in their job scope and industry usage. Representative Associates often work in retail and sales environments, focusing on sales and customer engagement, while Customer Service Representatives primarily handle customer inquiries and support in service industries. Both roles require similar credentials but differ in daily tasks and employer settings.

Are representative associate positions entry level?

Yes, representative associate positions are typically entry-level roles that often require minimal prior experience. They usually involve customer service, communication skills, and basic computer proficiency, making them accessible to recent graduates or individuals new to the workforce.

What job categories do people searching Representative Associate jobs in Helotes, TX look for?

The top searched job categories for Representative Associate jobs in Helotes, TX are:

What cities near Helotes, TX are hiring for Representative Associate jobs?

Cities near Helotes, TX with the most Representative Associate job openings:

Infographic showing various Representative Associate job openings in Helotes, TX as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Cost Representative

Zachry Group

San Antonio, TX • On-site

Full-time

Re-posted 18 days ago


Zachry Group rating

6.7

Company rating: 6.7 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

62nd of 80 rated construction


Job description


POSITION SUMMARY
The Cost Representative series (I, II, III) represents a progressive career path within the Project Cost department. These roles are responsible for maintaining accurate earned value progress and actual cost data through company systems, supporting project controls, and contributing to financial decision-making. Each level builds upon the previous in terms of technical proficiency, analytical capability, and leadership responsibility.
  • Cost Representative I is an entry-level role focused on learning cost processes and maintaining data integrity.

  • Cost Representative II demonstrates intermediate proficiency in cost systems and reporting, with increased responsibility in analytics and collaboration.

  • Cost Representative III is a senior-level role with leadership potential, responsible for advanced analytics, team coordination, and ensuring procedural compliance.

PRIMARY POSITION OBJECTIVE
To support project cost control functions by maintaining system accuracy, performing analytics, and producing reports that reflect earned value and actual costs. As employees progress through the Cost Representative levels, they take on more complex tasks, contribute to strategic decision-making, and may lead or mentor others.
Responsibilities
RESPONSIBILITIES BY LEVEL
Cost Representative I
  • Maintain cost system data integrity and accuracy

  • Assist with earned value tracking and basic forecasting

  • Generate standard reports for project teams

  • Support contract/commercial analysis

  • Learn and adhere to defined procedures and deadlines

  • Collaborate with team members and communicate effectively

Cost Representative II
  • Maintain and validate cost system data

  • Perform intermediate analytics (BOQ, earned value, forecasting)

  • Produce standard and ad hoc reports

  • Conduct contract/commercial analysis

  • Participate in meetings and cross-functional collaboration

  • Ensure adherence to procedures and support team deadlines

Cost Representative III
  • Lead system maintenance and ensure data integrity

  • Perform advanced analytics and scenario evaluations

  • Generate and distribute standard and custom reports

  • Conduct contract/commercial analysis and support strategic decisions

  • Lead meetings and coordinate across departments

  • Mentor junior cost representatives and verify procedural compliance

  • Ensure team meets deadlines and maintains high-quality output

Qualifications
REQUIREMENTS
Education:
  • Required: High School Diploma or GED

  • Preferred: Associate's degree (A.A.) or equivalent from a two-year college or technical school or bachelor's degree (B.S.) from a four-year college or university Preferred majors: Technical or Financial Business disciplines.

Experience Requirements:
  • Required: Over 0 to 3 years of relevant experience.

  • Preferred: Over 3 years of experience in project cost management or financial analysis

SKILLS & COMPETENCIES
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Access)

  • Familiarity with cost systems, earned value systems, and reporting tools (Power BI, P6)

  • Strong written and verbal communication

  • Analytical and problem-solving skills

  • Organizational and time management abilities

  • Leadership and mentoring capabilities

WORK ENVIRONMENT & PHYSICAL DEMANDS
  • General office environment with occasional exposure to construction site conditions.

  • Frequent use of computers, calculators, printers, and other office equipment.

  • Requires close vision, color perception, and ability to adjust focus.

  • Occasional lifting up to 25 pounds.

  • Fast-paced and variable work environment.

ZACHRY is dedicated to providing a Safe and Drug-Free work environment and is an Equal Opportunity Employer.
Additional Information
Relocation Requirement: Must be willing and able to relocate to a project location anywhere within the United States
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What Zachry Group employees say

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About Zachry Group

Sourced by ZipRecruiter

Zachry Group is America's pacesetter in turnkey construction, engineering, maintenance, turnaround and fabrication services in the power, energy, chemicals, manufacturing and industrial sectors. It works with customers to plan, build, and renew their most critical facilities, so they can achieve their immediate and long-term goals, all at the highest safety standards. Zachry Group operates 35 offices, and averages 20,000 employees working in more than 400 locations nationwide. Please visit www.zachrygroup.com for more information.

Industry

Construction

Company size

10,000+ Employees

Headquarters location

San Antonio, TX, US

Year founded

1924