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Representative Associate Jobs in Azusa, CA (NOW HIRING)

MatrixSB

Associate Customer Service Rep (PSQ)

Los Angeles, CA · On-site

$17.25 - $23.50/hr

Associate Customer Service Rep (PSQ) DESCRIPTION: Interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. The ...

Zwicker & Associates, P.C.

Associate Attorney

Glendale, CA · On-site

$120K - $140K/yr

Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance ... Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and ...

Zwicker & Associates, P.C.

Associate Attorney

Glendale, CA · On-site

$120K - $140K/yr

Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance ... Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and ...

Kimball Midwest

Sales Representative

Los Angeles, CA · On-site

$55K - $95K/yr

Sales Representative (Hybrid) As a Sales Representative, you are accountable for engaging with ... We are a people business at our core, treating both customers and associates with the same respect.

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Showing results 21-40

All JobsRepresentative Associate JobsRepresentative Associate Jobs in Azusa, CA

Representative Associate information

How does a representative associate typically collaborate with other departments to resolve customer issues?

As a Representative Associate, you will frequently work alongside teams such as technical support, billing, and sales to ensure customer concerns are addressed efficiently. Collaboration often involves escalating complex cases, sharing feedback, and participating in cross-functional meetings to streamline processes. Effective communication and teamwork are key, as you'll need to relay information clearly and advocate for the customer's needs within the organization.

What are the key skills and qualifications needed to thrive as a representative associate, and why are they important?

To thrive as a Representative Associate, you generally need strong communication, customer service, and problem-solving skills, often supported by at least a high school diploma or equivalent. Familiarity with CRM software, call center systems, and basic office technology is typically required. Outstanding interpersonal skills, patience, and a positive attitude help you excel in customer interactions and team environments. These abilities ensure efficient resolution of customer issues, high satisfaction rates, and effective collaboration within the organization.

What is the difference between Representative Associate vs Customer Service Representative?

AspectRepresentative AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; customer service training
Work EnvironmentRetail, call centers, sales environmentsCall centers, retail, service industries
Employer & Industry UsageRetail, telecommunications, insuranceTelecommunications, retail, banking
Common Search & ComparisonOften compared for entry-level customer interaction rolesCommonly compared for customer support roles

The main difference between a Representative Associate and a Customer Service Representative lies in their job scope and industry usage. Representative Associates often work in retail and sales environments, focusing on sales and customer engagement, while Customer Service Representatives primarily handle customer inquiries and support in service industries. Both roles require similar credentials but differ in daily tasks and employer settings.

What is a representative associate?

Representative Associates are professionals who act as liaisons between customers and a company, assisting with inquiries, resolving issues, and ensuring customer satisfaction. They often work in customer service, sales, or support roles, handling communications via phone, email, or chat. Representative Associates are expected to have strong communication and problem-solving skills, as they play a crucial role in maintaining positive relationships with clients. Their responsibilities may also include processing orders, providing product or service information, and escalating complex issues to higher management.
What are the most commonly searched types of Representative jobs in Azusa, CA? The most popular types of Representative jobs in Azusa, CA are:
What cities near Azusa, CA are hiring for Representative Associate jobs? Cities near Azusa, CA with the most Representative Associate job openings:
Representative Associate jobs near you
Infographic showing various Representative Associate job openings in Azusa, CA as of August 2026, with employment types broken down into 1% As Needed, 58% Full Time, 36% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Associate Customer Service Rep (PSQ)

MatrixSB

Los Angeles, CA • On-site

$17.25 - $23.50/hr

Full-time

Re-posted 15 days ago

Job description

TITLE: Associate Customer Service Rep (PSQ)
DESCRIPTION: Interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
The Associate Customer Service Representative (CSR) is responsible for establishing and maintaining profitable relationships with customers on behalf of the company by taking personal and complete responsibility for each customer contact and by ensuring that all customer requirements are completely met. The CSR has primary responsibility for ensuring that customer needs are met.
As the Associate Customer Service Representative, you serve as the primary internal representative of our organization, you must convey to the customer a sense of expertise in our printing services and capabilities, and you serve an external key educator to our community and
customers. The CSR is also responsible for communicating customer requirements to the production team, in accordance with company policies and procedures.
You are a member of the Sales and Marketing Team, and together you are accountable for meeting the monthly, quarterly, and annual revenue and sales goals of the company. The sales and strategic marketing activities of your team will be designed to achieve these revenue goals. These in turn are essential in meeting all company goals:
  • Guarantee satisfaction and value for our customers.
  • Contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth.
  • Maintain personal productivity and quality standards that make possible attractive financial returns so that the company may continue to provide excellent service to our customers and ensure job security and career growth to our staff.

You and your team are responsible for supporting the company vision and mission. Because you will be in contact with current and prospective customers, and you are in a strong position to influence their satisfaction and our company prosperity, this position requires tact, sensitivity, and professionalism.
Duties:
  • Work cooperatively in team environment
  • Greet and assist customers with selections and follow-through on their orders
  • Promote the product line
  • Gain knowledge of all current and new product lines
  • Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures
  • Find resolutions for out of stock issues
  • Assist with banking, accounting, and documentation requirements
  • Answer phone inquiries including over the phone orders
  • Process dealer and special order P/O's

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