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Replacement Rental Representative information

What is the difference between Replacement Rental Representative vs Rental Agent?

AspectReplacement Rental RepresentativeRental Agent
CredentialsDriver's license, customer service skillsReal estate license, customer service skills
Work EnvironmentVehicle-based, on-site customer interactionsOffice and on-site property visits
Industry UsageInsurance, vehicle, equipment rentalsReal estate, property rentals
Common Search IntentReplacing rental items, customer service in rentalsFinding rental properties, leasing

The Replacement Rental Representative primarily focuses on assisting customers with replacing rental items like vehicles or equipment, often working directly with clients and handling logistics. In contrast, a Rental Agent typically deals with leasing properties, guiding clients through rental agreements and property viewings. While both roles involve customer service and rental processes, their industries and specific responsibilities differ significantly.

What does a Replacement Rental Representative do?

A Replacement Rental Representative assists customers in obtaining temporary rental vehicles when their own cars are being repaired due to accidents or insurance claims. They coordinate with insurance companies, repair shops, and customers to ensure a smooth and efficient rental process. Their responsibilities include verifying coverage, selecting suitable rental vehicles, processing paperwork, and providing excellent customer service. This role requires strong communication and organizational skills to manage multiple cases at once.

What are the key skills and qualifications needed to thrive as a Replacement Rental Representative, and why are they important?

To succeed as a Replacement Rental Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with rental management software, reservation systems, and basic office applications is typically required. Excellent communication, problem-solving abilities, and a positive attitude help build trust and effectively resolve customer issues. These skills ensure smooth rental processes, customer satisfaction, and efficient coordination with clients and partners.

What are some common challenges faced by Replacement Rental Representatives and how can they be managed?

Replacement Rental Representatives often navigate high-volume customer interactions, especially when clients are dealing with vehicle accidents or insurance claims. Managing customer expectations and maintaining clear communication with insurance companies, body shops, and internal teams is crucial. Staying organized and adaptable helps representatives handle fluctuating workloads and resolve issues efficiently, ensuring a positive customer experience even in stressful situations.
What are popular job titles related to Replacement Rental Representative jobs in Utah? For Replacement Rental Representative jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Replacement Rental Representative jobs in Utah look for? The top searched job categories for Replacement Rental Representative jobs in Utah are:
Replacement Rental Representative jobs near you
Oil Sales and Service Rep I

Oil Sales and Service Rep I

Clean Harbors

Salt Lake City, UT • On-site

$14.16 - $32.88/hr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Clean Harbors rating

6.6

Company rating: 6.6 out of 10

Based on 142 frontline employees who took The Breakroom Quiz

39th of 71 rated recycling and waste

Job description

Thermo Fluids Salt Lake City, UT is looking for a Local Class B Route Driver to join their safety conscious team! As a Local Class B Route Driver you will be responsible for pickup of waste oil and anti-freeze at customer locations such as garages, automotive dealerships, quick change oil companies, fleet maintenance facilities, bus companies, airports and rental car companies.

Why work for Thermo Fluids?

  • Health and Safety is our #1 priority and we live it 3-6-5!
  • Competitive wages ($26-$28 an hour based on experience, Plus Commission)
  • Local Monday-Friday! Home Nightly!
  • Comprehensive health benefits coverage after 30 days of full-time employment
  • Group 401K with company matching component
  • Own part of the company with our Employee Stock Purchase Plan
  • Generous paid time off, company paid training and tuition reimbursement
  • Opportunities for growth and development for all the stages of your career


 

RESPONSIBILITIES

Key Responsibilities:  

  • Ensures Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times.
  • Will operate a Class B Tanker, making 10-15 stops per day
  • Pump out tanks and drums using hoses; Sample collection.
  • Generate new leads in the field at customer locations


 

QUALIFICATIONS

What does it take to work for Thermo Fluids?

  • Minimum Class B CDL required
  • Ability Tanker endorsement
  • 2 years previous route experience required
  • Ability to use a handheld device (ELD)
  • Strong customer service skills

 Wondering what to expect in starting your career as a driver with us? Click Here to view a Day in the Life Video!

Thermo Fluids, a Clean Harbors company, has a commitment to excellence deeply rooted in a strong sense of tradition. Our entire business model revolves around keeping North American businesses green. We generate more than $1.2 billion in annual revenue as a world-class environmental service organization and market leader in industrial hazardous waste management, parts-cleaning technology, and oil re-refining. We collect over 200 million gallons of used motor oil each year and we have the largest re-refinery capacity in North America allowing us to re-refine more than 150 million gallons each year.

Every day, we help our customers resolve their waste management needs and reduce their carbon footprint. PROTECTION. CHOICES. PEOPLE. MAKE GREEN WORK.™

Clean Harbors is an equal opportunity employer.

Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ect@cleanharbors.com or 1-844-922-5547.

Clean Harbors and its subsidiaries are a Military & Veteran friendly company.

Please be advised that Artificial Intelligence (AI) tools may be used to support certain stages of the recruitment process but are not used as a replacement for human decision making.  

Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.

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About Clean Harbors

Sourced by ZipRecruiter

Clean Harbors is North America’s leading provider of environmental and industrial services. The Company serves a diverse customer base, including a majority of Fortune 500 companies. Its customer base spans a number of industries, including chemical, and manufacturing, as well as numerous government agencies. These customers rely on Clean Harbors to deliver a broad range of services such as end-to-end hazardous waste management, emergency spill response, industrial cleaning and maintenance, and recycling services. Through its Safety-Kleen subsidiary, Clean Harbors also is North America’s largest re-refiner and recycler of used oil and a leading provider of parts washers and environmental services to commercial, industrial and automotive customers. Founded in 1980 and based in Massachusetts, Clean Harbors operates throughout the United States, Canada, Mexico and Puerto Rico.

Industry

Environmental consulting services

Company size

10,000+ Employees

Headquarters location

Norwell, MA, US

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