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Replacement Rental Representative Jobs in Utah (NOW HIRING)

Excavator Operator

Salt Lake City, UT · On-site

$21.75 - $28.75/hr

If job security, top pay, excellent benefits, and career advancement representing a well-known ... Maintain excavation equipment and gather all necessary equipment from the branch and/or rental ...

Replacement Rental Representative information

What is the difference between Replacement Rental Representative vs Rental Agent?

AspectReplacement Rental RepresentativeRental Agent
CredentialsDriver's license, customer service skillsReal estate license, customer service skills
Work EnvironmentVehicle-based, on-site customer interactionsOffice and on-site property visits
Industry UsageInsurance, vehicle, equipment rentalsReal estate, property rentals
Common Search IntentReplacing rental items, customer service in rentalsFinding rental properties, leasing

The Replacement Rental Representative primarily focuses on assisting customers with replacing rental items like vehicles or equipment, often working directly with clients and handling logistics. In contrast, a Rental Agent typically deals with leasing properties, guiding clients through rental agreements and property viewings. While both roles involve customer service and rental processes, their industries and specific responsibilities differ significantly.

What does a Replacement Rental Representative do?

A Replacement Rental Representative assists customers in obtaining temporary rental vehicles when their own cars are being repaired due to accidents or insurance claims. They coordinate with insurance companies, repair shops, and customers to ensure a smooth and efficient rental process. Their responsibilities include verifying coverage, selecting suitable rental vehicles, processing paperwork, and providing excellent customer service. This role requires strong communication and organizational skills to manage multiple cases at once.

What are the key skills and qualifications needed to thrive as a Replacement Rental Representative, and why are they important?

To succeed as a Replacement Rental Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with rental management software, reservation systems, and basic office applications is typically required. Excellent communication, problem-solving abilities, and a positive attitude help build trust and effectively resolve customer issues. These skills ensure smooth rental processes, customer satisfaction, and efficient coordination with clients and partners.

What are some common challenges faced by Replacement Rental Representatives and how can they be managed?

Replacement Rental Representatives often navigate high-volume customer interactions, especially when clients are dealing with vehicle accidents or insurance claims. Managing customer expectations and maintaining clear communication with insurance companies, body shops, and internal teams is crucial. Staying organized and adaptable helps representatives handle fluctuating workloads and resolve issues efficiently, ensuring a positive customer experience even in stressful situations.
What are popular job titles related to Replacement Rental Representative jobs in Utah? For Replacement Rental Representative jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Replacement Rental Representative jobs in Utah look for? The top searched job categories for Replacement Rental Representative jobs in Utah are:
Senior Auto Glass Installation Technician - Store#10

Senior Auto Glass Installation Technician - Store#10

Driven Brands, Inc.

Salt Lake City, UT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago


Driven Brands rating

6.0

Company rating: 6.0 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

242nd of 335 rated vehicle maintenance


Job description

Company:Auto Glass Now

Auto Glass Now offers fast, friendly, and convenient auto glass services. As the second largest auto glass repairer in America, our outstanding team works hard to deliver exceptional customer experiences and high-quality auto glass repair, replacement, and calibration services.

We're always looking for friendly and energetic team members to join our growing glass family. Customer service representatives, technicians, managers, and many more positions are available across the country. With the majority of our management team starting as entry-level employees, you can feel confident in knowing Auto Glass Now is investing in your career growth.

JOB DESCRIPTION:

Auto Glass Now is fast growing, fast paced, and offers enormous potential! Many of our Auto Glass Now Leaders within the organization started as an Auto Glass Technician! We help our most motivated team members advance quickly through the company and become Auto Glass Now leaders.

As a Sr. Auto Glass Technician, you will have an exciting opportunity to demonstrate your experience and professional skills for our store locations, airport rental facilities, or as a mobile technician.

What our Auto Glass Techs LOVE about Auto Glass Now:

  • WE SUPPLY Auto Glass specific tools in most markets!
  • UNCAPPED COMMISSION plans (per car bonuses)!
  • WEEKLY PAY and Same Day Pay available through myFlexPay.
  • EMPLOYEE REFERRAL program!
  • VALUES-DRIVEN CULTURE built on integrity, professionalism, excellence, and teamwork!
  • STATE-of-the-ART facilities and excellent working conditions!
  • Comprehensive Benefits Program, including Health insurance (HSA and FSA plans), dental, vision, life insurance, Parental leave, 401k match, paid time off and holidays!

As a Driven Brands Auto Glass Technician, you will:

  • Install windshields and auto glass in our shop or from a mobile operation unit.
  • Calibrate vehicle electronics such as ADAS systems, Lane Departure Warning, Forward Collision Alert, etc.
  • Repair chips and other glass damage.
  • Interact with customers to ensure customer satisfaction with a job well done.
  • Process payments from mobile customers.
  • Maintain a professional appearance and positive attitude.
  • Provide World Class customer service to our valued customers and vendors.

Experienced Glass Technician Requirements:

  • 2+ Year(s) of automotive glass installation experience.
  • Must have a valid driver's license and ability to pass MVR check.
  • Proficiency in managing and working with several types of automotive glass.
  • Strong knowledge of auto mechanic tools, equipment, and techniques used in glass repair and replacement.
  • Ability to read and interpret technical specifications.
  • Strong customer experience skills.
  • Excellent critical thinking skills and diligence.
  • Must be over 18 years of age.
  • Must be able to perform the physical demands of the job.

This position involves driving duties that will be monitored and recorded by a telematics device to ensure safety and compliance.

Physical Demands:

In performing the duties of this position, the employee is frequently required to be able to lift up to 50 pounds. Must be able to maneuver around vehicles to position yourself safely during installations. Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling, and turning, must be willing to work in hot/cold weather conditions if necessary.

#LI-DNI

#DBHVOL

Get early access to 50% of your earned wages at any time through our myFlexPay program.


What Driven Brands employees say

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Benefits

Hours and flexibility

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Get the full story on Breakroom


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About Driven Brands

Sourced by ZipRecruiter

Driven Brands, headquartered in Charlotte, NC, US, is a leading automotive aftermarket services company. With its website drivenbrands.com providing a wealth of information about the services it offers, it's evident that the company is committed to providing top-notch services in the automotive industry. This enterprise, founded in 2006, vast portfolio features some of the most recognizable brands in the auto repair, maintenance, and car wash world - including Meineke Car Care Centers, MAACO, 1-800 Radiator & A/C, and more. The company's core mission is to provide comprehensive and high-quality automotive services to meet the diverse needs of its customer base. With a broad network that includes over 3,000 centers across the United States and Canada, Driven Brands has served millions of customers, a testament to its standing in the auto service industry.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

5,001 - 10,000 Employees

Headquarters location

Charlotte, NC, US

Year founded

2006