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Replacement Rental Representative Jobs in Kentucky

winn

Laborer

Fort Campbell, KY · On-site

$15.25 - $19/hr

... including rental units, office buildings, residential areas, grounds and parking lots. You will ... replacement of lights, roofs, heating/air systems, appliances, etc. * Transport, install, and ...

winn

Laborer

Fort Campbell, KY · On-site

$15.25 - $19/hr

... including rental units, office buildings, residential areas, grounds and parking lots. You will ... replacement of lights, roofs, heating/air systems, appliances, etc. * Transport, install, and ...

beaconresidential

Monitors turnovers and major replacements. * Special projects as assigned by Regional Vice ... Represents Beacon Communities to the public and collaboratively develops a partnership with local ...

beaconresidential

Monitors turnovers and major replacements. * Special projects as assigned by Regional Vice ... Represents Beacon Communities to the public and collaboratively develops a partnership with local ...

All JobsReplacement Rental Representative JobsReplacement Rental Representative Jobs in Kentucky

Replacement Rental Representative information

What is the difference between Replacement Rental Representative vs Rental Agent?

AspectReplacement Rental RepresentativeRental Agent
CredentialsDriver's license, customer service skillsReal estate license, customer service skills
Work EnvironmentVehicle-based, on-site customer interactionsOffice and on-site property visits
Industry UsageInsurance, vehicle, equipment rentalsReal estate, property rentals
Common Search IntentReplacing rental items, customer service in rentalsFinding rental properties, leasing

The Replacement Rental Representative primarily focuses on assisting customers with replacing rental items like vehicles or equipment, often working directly with clients and handling logistics. In contrast, a Rental Agent typically deals with leasing properties, guiding clients through rental agreements and property viewings. While both roles involve customer service and rental processes, their industries and specific responsibilities differ significantly.

What does a replacement rental representative do?

A Replacement Rental Representative assists customers in obtaining temporary rental vehicles when their own cars are being repaired due to accidents or insurance claims. They coordinate with insurance companies, repair shops, and customers to ensure a smooth and efficient rental process. Their responsibilities include verifying coverage, selecting suitable rental vehicles, processing paperwork, and providing excellent customer service. This role requires strong communication and organizational skills to manage multiple cases at once.

What are the key skills and qualifications needed to thrive as a replacement rental representative, and why are they important?

To succeed as a Replacement Rental Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with rental management software, reservation systems, and basic office applications is typically required. Excellent communication, problem-solving abilities, and a positive attitude help build trust and effectively resolve customer issues. These skills ensure smooth rental processes, customer satisfaction, and efficient coordination with clients and partners.

What are some common challenges faced by replacement rental representatives and how can they be managed?

Replacement Rental Representatives often navigate high-volume customer interactions, especially when clients are dealing with vehicle accidents or insurance claims. Managing customer expectations and maintaining clear communication with insurance companies, body shops, and internal teams is crucial. Staying organized and adaptable helps representatives handle fluctuating workloads and resolve issues efficiently, ensuring a positive customer experience even in stressful situations.
What job categories do people searching Replacement Rental Representative jobs in Kentucky look for? The top searched job categories for Replacement Rental Representative jobs in Kentucky are:
What cities in Kentucky are hiring for Replacement Rental Representative jobs? Cities in Kentucky with the most Replacement Rental Representative job openings:
Replacement Rental Representative jobs near you

General Maintenance Technician - HVAC Specialist I (Fort Knox)

winn

Elizabethtown, KY • On-site

$18.50 - $24/hr

Other

Posted 7 days ago

Job description

WinnCompanies is searching for an adaptable and dependable General Maintenance Technician - HVAC Specialist I to join our military housing team located at Fort Knox, a 2,382 unit military housing community located in Fort Knox, KY. 

In this role, you will perform maintenance functions in the community, including rental units, office buildings, residential areas, grounds, and parking lots. The ideal candidate will also ensure that all service is performed safely and results in favorable customer feedback. 

The selected candidate will adhere to a Monday through Friday schedule with rotating on-call duty required as needed. Please note that this position is located at a federal facility. In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license/ID is required in order to access the federal facility. 

Responsibilities: 

  • Identify, diagnose, repair, and complete advanced troubleshooting to include all components and replacement of HVAC systems and parts.
  • Diagnose HVAC issues, such as no heat or no air.
  • Understand pressures and system capabilities, including freon.
  • Replace commonly-used parts in HVAC systems.
  • Assist with replacement of full HVAC systems.
  • Respond to service calls related to residential maintenance, such as plumbing, electrical, carpentry, and appliances.
  • Complete service calls/Change of Occupancy Maintenance work.
  • Complete repairs as directed by immediate supervisor or other organization management representatives.
  • Transport, install, and connect stoves, refrigerators, dishwashers, and other electrical and gas appliances.
  • Transport equipment, furnishings, and appliances to job sites, load and unload trucks.
  • Respond to and complete on-call after hours emergency and urgent repairs.
  • Operate power tools and power equipment.
  • Update work order status, including time, materials, and notes on mobile devices provided.
  • Keep supervisor well-informed of activities, results, and potential problems, while recommending corrective actions to supervisor.
  • Work cooperatively and conduct oneself professionally when in contact with customers, staff, contractors, and the public. 

Requirements: 

  • High school diploma or GED equivalent.
  • Less than 1 year of relevant work experience in residential maintenance. 
  • Current HVAC license (EPA Certification). 
  • Proficiency in carpentry, electrical, plumbing, flooring, or appliances.
  • Ability to provide basic tools and equipment necessary to perform daily duties.
  • Solid customer service skills.
  • Basic familiarity with computers and web-based applications.
  • Ability to read and write in English, in order to understand basic instructions and take direction from supervisors.
  • Ability to plan, organize, and prioritize work.
  • This position is located at a federal facility. In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license/ID is required in order to access the federal facility. 

Preferred Qualifications: 

  • 1-3 years of HVAC experience.
  • Vocational or technical training. 

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