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Replacement Rental Representative Jobs in Kentucky

Travelers Canada

$64 - $105/hr

The annual base salary range provided for this position is a nationwide market range and represents ... This includes collision, comprehensive, property damage related to autos, rental and towing as well ...

Wells Media Group

$64 - $105/hr

... represents a broad range of salaries for this role across the country. The actual salary for this ... This includes collision, comprehensive, property damage related to autos, rental and towing as well ...

Dobbs Positioning Solutions

$80 - $140/hr

Collaborate with service, parts, rental, and product support teams to ensure customer satisfaction ... Support customers with equipment replacement planning, fleet management discussions, and total cost ...

Dobbs Equipment

$75 - $110/hr

Collaborate with service, parts, rental, and product support teams to ensure customer satisfaction ... Support customers with equipment replacement planning, fleet management discussions, and total cost ...

beaconresidential

Monitors turnovers and major replacements. * Special projects as assigned by Regional Vice ... Represents Beacon Communities to the public and collaboratively develops a partnership with local ...

beaconresidential

Monitors turnovers and major replacements. * Special projects as assigned by Regional Vice ... Represents Beacon Communities to the public and collaboratively develops a partnership with local ...

AAVMP

$198 - $242/hr

... represent the ER department in hospital leadership. * Working closely with the Medical Director ... Surgical suite offering life-changing procedures like total hip replacement surgery. * Plus, we ...

XPrep Learning Solutions LLC

$198 - $242/hr

... represent the ER department in hospital leadership. * Working closely with the Medical Director ... Surgical suite offering life-changing procedures like total hip replacement surgery. * Plus, we ...

All JobsReplacement Rental Representative JobsReplacement Rental Representative Jobs in Kentucky

Replacement Rental Representative information

What does a replacement rental representative do?

A Replacement Rental Representative assists customers in obtaining temporary rental vehicles when their own cars are being repaired due to accidents or insurance claims. They coordinate with insurance companies, repair shops, and customers to ensure a smooth and efficient rental process. Their responsibilities include verifying coverage, selecting suitable rental vehicles, processing paperwork, and providing excellent customer service. This role requires strong communication and organizational skills to manage multiple cases at once.

What are the key skills and qualifications needed to thrive as a replacement rental representative, and why are they important?

To succeed as a Replacement Rental Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with rental management software, reservation systems, and basic office applications is typically required. Excellent communication, problem-solving abilities, and a positive attitude help build trust and effectively resolve customer issues. These skills ensure smooth rental processes, customer satisfaction, and efficient coordination with clients and partners.

What are some common challenges faced by replacement rental representatives and how can they be managed?

Replacement Rental Representatives often navigate high-volume customer interactions, especially when clients are dealing with vehicle accidents or insurance claims. Managing customer expectations and maintaining clear communication with insurance companies, body shops, and internal teams is crucial. Staying organized and adaptable helps representatives handle fluctuating workloads and resolve issues efficiently, ensuring a positive customer experience even in stressful situations.

What is the difference between Replacement Rental Representative vs Rental Agent?

AspectReplacement Rental RepresentativeRental Agent
CredentialsDriver's license, customer service skillsReal estate license, customer service skills
Work EnvironmentVehicle-based, on-site customer interactionsOffice and on-site property visits
Industry UsageInsurance, vehicle, equipment rentalsReal estate, property rentals
Common Search IntentReplacing rental items, customer service in rentalsFinding rental properties, leasing

The Replacement Rental Representative primarily focuses on assisting customers with replacing rental items like vehicles or equipment, often working directly with clients and handling logistics. In contrast, a Rental Agent typically deals with leasing properties, guiding clients through rental agreements and property viewings. While both roles involve customer service and rental processes, their industries and specific responsibilities differ significantly.

What are popular job titles related to Replacement Rental Representative jobs in Kentucky?

For Replacement Rental Representative jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Replacement Rental Representative jobs in Kentucky look for?

The top searched job categories for Replacement Rental Representative jobs in Kentucky are:

What cities in Kentucky are hiring for Replacement Rental Representative jobs?

Cities in Kentucky with the most Replacement Rental Representative job openings:

Replacement Rental Representative jobs near you

Sales Representative: Product Support Representative (PSR)

Black Equipment Company, Inc

Lexington, KY • On-site

$50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Black Equipment rating

6.4

Company rating: 6.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

140th of 178 rated vehicle equipment hire

Job description

About Black Equipment:
Founded in 1956, Black Equipment sells, services, and rents forklifts, construction equipment, aerial equipment, sweeper/scrubbers, personnel carriers, industrial batteries and chargers, and other specialized material handling equipment. Black Equipment also stocks and sells replacement parts for all makes and models of material handling and construction equipment. We serve customers in Indiana, Illinois, Kentucky, Tennessee, Arkansas, and Mississippi, with locations in Evansville, IN; Jasper, IN; Mt. Vernon, IL; Paducah, KY; Hopkinsville, KY; Louisville, KY; Lexington, KY; Bowling Green, KY; London, KY; Memphis, TN; Jackson, TN; and Jonesboro, AR.
About the Position:
We are expanding our sales team and seeking a highly motivated Product Support Representative (PSR) to support continued company growth. This full-time, field-based sales position is based out of our Lexington KY branch and is responsible for selling parts, service contracts, rental equipment, industrial batteries and chargers, and related products to existing and prospective customers.
Employee Benefits:
  • Compensation includes $50,000+ salary, commission, and performance bonus
  • Company vehicle
  • Comprehensive health, dental, and vision insurance for employees and their families
  • Short-Term Disability (company paid)
  • Long-Term Disability (company paid)
  • Life Insurance Policy (company paid)
  • 401(k) with company match up to 4.5%
  • Paid time off (PTO) after 90 days.
  • Bereavement time.

Requirements
Required Education and Experience:
  • High school diploma or GED required
  • College degree preferred but not required
  • Prior business-to-business sales experience and/or industry-related experience with IC engines, transmissions, hydraulics, electric motors, or related components required.
  • Knowledge of the forklift or heavy equipment industry preferred

Required Skills:
  • Disciplined, self-motivated, and able to manage time effectively
  • Strong verbal and written communication skills
  • Proficient with Microsoft Office, including Excel, Word, and PowerPoint
  • Valid driver's license and clean driving record
  • Ability to solve complex customer problems and collaborate effectively with others
  • Strong customer relationship-building skills

Physical Requirements:
The physical demands below represent those required to perform the essential functions of this position. Reasonable accommodation may be provided for individuals with disabilities.
  • Physical effort: Ability to exert up to 25 pounds of force occasionally, up to 10 pounds frequently, and a negligible amount constantly to move objects
  • Frequent activities: Stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, and climbing
  • Occasional activities: Balancing and tactile work involving fingertips
  • Visual requirements: Close visual acuity to prepare and analyze data, view a computer terminal, read extensively, inspect small parts or defects, use measurement devices, and perform close-range assembly or fabrication tasks
  • Work environment: Indoor and outdoor work environments, including occasional work in narrow aisles or passageways

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