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Repair Dispatch Manager Jobs in Port Richey, FL (NOW HIRING)

Surface Experts

Creative Repair Specialist

Tampa, FL · On-site

$17 - $22/hr

Update progress on repairs by entering information and notes on our CRM/Dispatch tool * Problem-solve alongside our designated Support Team for any issue Follow Repair Process * Learn and integrate ...

AmNet Services, Inc.

Dispatch Clerk - II

Tampa, FL · On-site

$15 - $20.75/hr

... management space. We design and manufacture sensors for storage tanks, water metering, energy ... repair problem. D. Monitoring and tracking Services and Network Operations provisioning ...

AutoNation

Advanced Technician

Wesley Chapel, FL · On-site

The Flex Automotive Technician is a hybrid role that supports both in-shop repair operations and ... Opportunities to grow into Service, Sales, Management, Regional and Executive roles * Career ...

AutoNation

Advanced Flex Tech

Wesley Chapel, FL · On-site

The Flex Automotive Technician is a hybrid role that supports both in-shop repair operations and ... Opportunities to grow into Service, Sales, Management, Regional and Executive roles * Career ...

Corvant

Service Manager

Tampa, FL · On-site

The Service Manager is responsible for overseeing the daily schedule and efficiencies of the ... Smaller repairs can be approved through the dispatch team. Set Technician based training schedule ...

AutoNation

Advanced Technician

Lutz, FL · On-site

... Management, Regional and Executive rolesCareer options coast to coast through our nationwide ... Repair & Maintenance:Perform vehicle repairs and maintenance as outlined on repair orders with ...

New

WillScot

Field Service Manager II

Tampa, FL · On-site

The Field Service Manager (FSM) manages all delivery, field repair and service, installations and ... Dispatchers / Transportation Coordinators * Productions Supervisors * Drivers * Field Service Techs

WillScot

Field Service Manager II

Tampa, FL · On-site

The Field Service Manager (FSM) manages all delivery, field repair and service, installations and ... Dispatchers / Transportation Coordinators * Productions Supervisors * Drivers * Field Service Techs

Frank Gay Residential

Residential HVAC Manager

Tampa, FL · On-site

$75K - $90K/yr

Essential Functions · The HVAC Service Manager will partner with installation, dispatch, warehouse ... repair service, including air conditioning & heating systems. · At least three years (3) HVAC ...

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Repair Dispatch Manager information

See Port Richey, FL salary details

$26.6K

$55.8K

$91.8K

How much do repair dispatch manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for repair dispatch manager in Port Richey, FL is $55,754.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,400.00 and $63,400.00 per year, depending on experience, location, and employer.

What does a repair dispatch manager do?

A Repair Dispatch Manager oversees the scheduling and coordination of repair technicians to ensure timely and efficient service delivery. They handle incoming repair requests, assign jobs based on technician availability and expertise, and track the progress of repairs. The role also involves communicating with customers, maintaining records, and working to optimize response times. Strong organizational and communication skills are crucial for success in this position.

How does a repair dispatch manager typically collaborate with field technicians and other departments to ensure timely service delivery?

A Repair Dispatch Manager plays a central role in coordinating between field technicians, customer service representatives, and parts departments to ensure repairs are scheduled and completed efficiently. This involves real-time communication to assign jobs, monitor progress, and address any obstacles such as parts shortages or urgent customer needs. Regular team meetings and use of dispatch software help streamline operations and foster collaboration. By maintaining clear communication channels, the manager ensures that customer expectations are met and technicians have the resources they need for successful service calls.

What are the key skills and qualifications needed to thrive as a repair dispatch manager, and why are they important?

To thrive as a Repair Dispatch Manager, you need strong organizational skills, knowledge of dispatch operations, and experience in service management, typically supported by a background in logistics or a related field. Familiarity with dispatch management software, CRM systems, and scheduling tools is essential for coordinating repair teams and managing work orders efficiently. Exceptional communication, problem-solving, and leadership abilities help in managing staff and ensuring customer satisfaction. These skills and qualifications are crucial for optimizing repair workflows, minimizing downtime, and delivering prompt, reliable service to clients.

What is the difference between Repair Dispatch Manager vs Repair Coordinator?

AspectRepair Dispatch ManagerRepair Coordinator
CertificationsTypically requires industry-specific certifications or experience in dispatchingOften requires customer service or administrative certifications
Work EnvironmentSupervises dispatch teams, manages schedules, and coordinates repair operationsAssists customers, schedules repairs, and communicates with technicians
Employer & Industry UsageUsed in service, maintenance, and repair industries like HVAC, plumbing, and electricalCommon in similar industries for customer support and scheduling roles

The Repair Dispatch Manager focuses on overseeing dispatch operations and managing teams, while the Repair Coordinator handles customer interactions and schedules repairs. Both roles are essential in repair services but differ in scope and responsibilities.

What are popular job titles related to Repair Dispatch Manager jobs in Port Richey, FL?

For Repair Dispatch Manager jobs in Port Richey, FL, the most frequently searched job titles are:

What cities near Port Richey, FL are hiring for Repair Dispatch Manager jobs?

Cities near Port Richey, FL with the most Repair Dispatch Manager job openings:

Repair Dispatch Manager jobs near you

Dispatch Lead - Heavy Wrecker

Spring Hill, FL • On-site

Guardian Fleet Services
Transportation and Warehousing • 11 - 50 employees
Learn more about Guardian Fleet Servicesexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Guardian Fleet Services rating

5.1

Company rating: 5.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Being a Heavy Wrecker Dispatch Lead with Guardian Fleet Services means you are the central command point for the most complex, high-risk, and high-impact operations in the company. In Guardian's world - where heavy-duty towing, rotator recoveries, and emergency response happen around the clock - this role is the one that keeps the entire heavy-duty division moving safely, efficiently, and professionally.
Position Overview
The Lead Heavy-Duty Dispatcher is responsible for supervising dispatch activities, directing heavy-duty tow operators, managing complex recovery assignments, and ensuring all calls are handled with accuracy, urgency, and professionalism. This role requires strong industry knowledge, multitasking ability, and leadership skills to keep operations running smoothly in a fast-paced environment.
Key Responsibilities
  • Lead Dispatch Operations - Oversee daily heavy-duty dispatch workflow, ensuring timely response to calls and efficient driver assignment.
  • Driver Coordination - Direct heavy-duty operators to appropriate locations based on skill set, equipment needs, ETA, and customer requirements.
  • Complex Call Management - Handle high-priority, multi-truck, recovery, rollover, and specialized transport calls with precision.
  • Real-Time Decision Making - Adjust routes, reassign drivers, and respond to emergencies or changing conditions.
  • Customer Communication - Provide accurate ETAs, updates, and professional service to customers, law enforcement, and partner agencies.
  • Safety & Compliance - Ensure drivers follow company safety standards, DOT regulations, and recovery protocols.
  • Training & Mentorship - Train new dispatchers and support ongoing development of dispatch team members.
  • Documentation & Reporting - Maintain accurate call logs, driver notes, incident details, and service records.
  • Equipment Coordination - Work with shop managers to schedule truck repairs, maintenance, and equipment readiness.
  • Cross-Department Collaboration - Communicate with managers, drivers, billing, and safety teams to ensure smooth operations.
  • Quality Assurance - Monitor call handling, customer satisfaction, and dispatch accuracy; identify areas for improvement.
  • Escalation Handling - Manage difficult calls, customer concerns, and operational issues with professionalism.
  • Other Duties as Assigned - Support operational needs as required.

Required Skills & Qualifications
  • Experience in heavy-duty towing, recovery, or transportation dispatch
  • Strong knowledge of heavy-duty equipment, recovery procedures, and industry terminology
  • Ability to multitask in a high-volume, fast-paced environment
  • Excellent communication and customer service skills
  • Proficiency with dispatch software, GPS systems, and multi-line phone systems
  • Strong leadership, coaching, and problem-solving abilities
  • High attention to detail and accuracy
  • Ability to remain calm and decisive under pressure
  • Knowledge of DOT rules, safety protocols, and company compliance standards
  • Physical & Work Environment Requirements
  • Ability to sit for extended periods while operating dispatch systems
  • Ability to work in a fast-paced office environment with frequent interruptions
  • Occasional need to walk the yard or shop area for operational coordination
  • Ability to work flexible hours, including nights, weekends, or on-call shifts as needed

Benefits Offered:
  • Paid Time Off & Paid Holidays
  • Medical, Dental, & Vision Plans
  • $15K Employer paid Life and AD&D
  • 401(k) Plan
  • Short Term Disability & Long-Term Disability
  • Hospital Indemnity
  • Cancer plan
  • Accident Insurance
  • Employee Assistance Program
  • Employee Referral Bonus

EEOC Policy Statement - We are an Equal Opportunity Employer and are committed to building a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local laws.
We believe that diversity strengthens our organization and are dedicated to providing a workplace free of discrimination, harassment, and retaliation. Employment decisions are based on qualifications, merit, and business needs.

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