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Repair Dispatch Manager Jobs in Florida (NOW HIRING)

Werner Hyundai

SERVICE DISPATCHER

Tallahassee, FL · On-site

$16 - $21.50/hr

Track vehicle status and provide updates to advisors on progress or delays * Assist with quality control and time management on shop repairs * Maintain a clean and organized dispatch area * Support ...

Premier Plumbers

Plumbing Dispatcher

Sarasota, FL · On-site

$24 - $28/hr

You'll answer customer inquiries, schedule and dispatch technicians efficiently, manage and update ... OUR COMPANY At Premier Plumbers, we promise to deliver affordable plumbing repairs and ...

Premier Plumbers

Plumbing Dispatcher

Sarasota, FL

$24 - $28/hr

You'll answer customer inquiries, schedule and dispatch technicians efficiently, manage and update ... OUR COMPANY At Premier Plumbers, we promise to deliver affordable plumbing repairs and ...

Air-Ref Co. Inc.

Lead HVAC Installer

Delray Beach, FL · On-site

Before leaving the job, communicate with the dispatch/manager on a daily basis. * Install curb/curb ... and repair. We service all brands. Our professional team is fully licensed, insured, factory ...

Premier Plumbers

Plumbing Dispatcher

Sarasota, FL · On-site

$24 - $28/hr

You'll answer customer inquiries, schedule and dispatch technicians efficiently, manage and update ... OUR COMPANYAt Premier Plumbers, we promise to deliver affordable plumbing repairs and installations ...

COMANCO

Off-Road Dispatcher

Plant City, FL · On-site

The Off-Road Dispatcher utilizes fleet management software and effective communication to ... Request quotes for equipment repairs if requested. * Create purchase orders and process the ...

COMANCO

Off-Road Dispatcher

Plant City, FL · On-site

The Off-Road Dispatcher utilizes fleet management software and effective communication to ... Request quotes for equipment repairs if requested.Create purchase orders and process the receiving ...

WeDriveU

Dispatcher

Naples, FL

$20.78/hr

Coordinates vehicle service and mechanical repairs with management assure uninterrupted service delivery. * Maintains high compliance to dispatch standard operating procedures * Handles customer ...

New

WeDriveU

Dispatcher

Naples, FL · On-site

$20.78/hr

Coordinates vehicle service and mechanical repairs with management assure uninterrupted service delivery. * Maintains high compliance to dispatch standard operating procedures * Handles customer ...

New

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Repair Dispatch Manager information

What does a repair dispatch manager do?

A Repair Dispatch Manager oversees the scheduling and coordination of repair technicians to ensure timely and efficient service delivery. They handle incoming repair requests, assign jobs based on technician availability and expertise, and track the progress of repairs. The role also involves communicating with customers, maintaining records, and working to optimize response times. Strong organizational and communication skills are crucial for success in this position.

How does a repair dispatch manager typically collaborate with field technicians and other departments to ensure timely service delivery?

A Repair Dispatch Manager plays a central role in coordinating between field technicians, customer service representatives, and parts departments to ensure repairs are scheduled and completed efficiently. This involves real-time communication to assign jobs, monitor progress, and address any obstacles such as parts shortages or urgent customer needs. Regular team meetings and use of dispatch software help streamline operations and foster collaboration. By maintaining clear communication channels, the manager ensures that customer expectations are met and technicians have the resources they need for successful service calls.

What are the key skills and qualifications needed to thrive as a repair dispatch manager, and why are they important?

To thrive as a Repair Dispatch Manager, you need strong organizational skills, knowledge of dispatch operations, and experience in service management, typically supported by a background in logistics or a related field. Familiarity with dispatch management software, CRM systems, and scheduling tools is essential for coordinating repair teams and managing work orders efficiently. Exceptional communication, problem-solving, and leadership abilities help in managing staff and ensuring customer satisfaction. These skills and qualifications are crucial for optimizing repair workflows, minimizing downtime, and delivering prompt, reliable service to clients.

What is the difference between Repair Dispatch Manager vs Repair Coordinator?

AspectRepair Dispatch ManagerRepair Coordinator
CertificationsTypically requires industry-specific certifications or experience in dispatchingOften requires customer service or administrative certifications
Work EnvironmentSupervises dispatch teams, manages schedules, and coordinates repair operationsAssists customers, schedules repairs, and communicates with technicians
Employer & Industry UsageUsed in service, maintenance, and repair industries like HVAC, plumbing, and electricalCommon in similar industries for customer support and scheduling roles

The Repair Dispatch Manager focuses on overseeing dispatch operations and managing teams, while the Repair Coordinator handles customer interactions and schedules repairs. Both roles are essential in repair services but differ in scope and responsibilities.

What are popular job titles related to Repair Dispatch Manager jobs in Florida?

For Repair Dispatch Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Repair Dispatch Manager jobs in Florida look for?

The top searched job categories for Repair Dispatch Manager jobs in Florida are:

What cities in Florida are hiring for Repair Dispatch Manager jobs?

Cities in Florida with the most Repair Dispatch Manager job openings:

Repair Dispatch Manager jobs near you
Infographic showing various Repair Dispatch Manager job openings in Florida as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

SERVICE DISPATCHER

Werner Hyundai

Tallahassee, FL • On-site

$16 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

SERVICE DISPATCHER
Job Type: Full-Time
Experience: Required
Earnings: Most Competitive Compensation Package in the Area
Work Schedule: Variable
This is not a remote position.
Drug-free workplace
Must be willing to submit to a Pre-Employment Background Check, Motor Vehicle Report Review & Drug Screen
Key Responsibilities:
  • Assign repair orders to technicians based on skill level, efficiency, and availability
  • Monitor shop workflow and technician productivity to maintain an even, efficient workload
  • Communicate effectively with Service Advisors, Technicians, and the Parts Department
  • Review repair orders for accuracy, completeness, and proper MPI/video documentation
  • Track vehicle status and provide updates to advisors on progress or delays
  • Assist with quality control and time management on shop repairs
  • Maintain a clean and organized dispatch area
  • Support leadership in achieving departmental goals for productivity, CSI, and efficiency

Qualifications:
  • Prior technician experience or extensive automotive repair knowledge is required
  • Proven ability to manage shop workflow and prioritize repairs
  • Strong communication, organization, and multitasking skills
  • Knowledge of warranty procedures and repair order documentation
  • Familiarity with CDK or similar DMS software preferred
  • Positive attitude, team-player mindset, and attention to detail

What We Offer:
  • Competitive pay based on experience
  • PPO Medical ,Dental, & Vision insurance options after 30 days
  • Employer Paid Life Insurance
  • Employee Assistance Program
  • Supplemental Benefit Insurance, including Short-Term & Long-Term Disability Insurance
  • 401(k) with Employer Match
  • On Demand Pay Program
  • Paid Time Off
  • Employee Discounts
  • Paid time off and holidays
  • Career growth opportunities within Werner Automotive Group
  • Supportive management and a family-like team atmosphere

Schedule:
Full-time | Monday-Friday with occasional Saturday rotation
EEOC STATEMENT
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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