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Repair Dispatch Manager Jobs in Alberta (NOW HIRING)

National Express Corp

Dispatcher

Acheson, AB · On-site

Coordinates vehicle service and mechanical repairs with Maintenance Supervisor to assure ... manager * High school diploma or GED * Previous dispatch experience is preferred; * Knowledge of ...

New

Flatiron Construction Corp

Equipment Coordinator

Edmonton, AB · On-site

CA$34/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As an Equipment Coordinator, you will support the management of the company's equipment and vehicle fleet by coordinating maintenance and repairs, dispatching technicians, tracking inventory, and ...

Flatiron Construction Corp

Equipment Coordinator

Edmonton, AB · On-site

CA$34/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As an Equipment Coordinator, you will support the management of the company's equipment and vehicle fleet by coordinating maintenance and repairs, dispatching technicians, tracking inventory, and ...

Flatiron Construction Corp

Equipment Manager

Edmonton, AB · On-site

CA$150K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... dispatch, inventory management, and cost control. Working closely with project teams, vendors, and ... Arranges minor repairs and transportation of equipment to and from the jobsite(s) as necessary.

Flatiron Construction Corp

Equipment Manager

Edmonton, AB · On-site

CA$150K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... dispatch, inventory management, and cost control. Working closely with project teams, vendors, and ... Arranges minor repairs and transportation of equipment to and from the jobsite(s) as necessary.

Kaizen Automotive Group

Service Manager

Ponoka, AB · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... dispatching, scheduling, and shop efficiency to ensure timely and accurate repairs. * Maintain ... Manage service department budgets, cost control, and profitability targets. * Handle escalated ...

Kaizen Automotive Group

Service Manager

Ponoka, AB · On-site

CA$100K - CA$120K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... dispatching, scheduling, and shop efficiency to ensure timely and accurate repairs. * Maintain ... Manage service department budgets, cost control, and profitability targets. * Handle escalated ...

KLS Earthworks

Shop Supervisor

Rocky View County, AB · On-site

Collaborate closely with Fleet Manager, Operations, and Dispatch to prioritize repairs and minimize equipment downtime. Fleet Maintenance & Shop Operations * Oversee preventative maintenance ...

Brandt

Foreman

Edmonton, AB · On-site

... and dispatch of technicians, providing quality repair work for the Compact & Material Handling Service Department, advising and making recommendations to the Service Manager regarding technician ...

Fort Garry Industries LTD.

Warehouse Manager

Calgary, AB

  • Medical

  • Dental

  • Vision

  • Retirement

... dispatch of warehouse inventory while directing staff to follow policy and procedures. You will ... Inspect warehouse equipment and racking; arranging repairs as needed * Process special order ...

Brandt

Foreman - Field

Fort Mcmurray, AB · On-site

... dispatch of technicians, providing quality repair work for the _____ Service Department, advising and making recommendations to the Service Manager regarding technician skills and training needs.

Brandt

Foreman - Service

Fort Mcmurray, AB · On-site

... and dispatch of technicians, providing quality repair work for the Fort McMurray Service Department, advising and making recommendations to the Service Manager regarding technician skills and ...

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All JobsRepair Dispatch JobsRepair Dispatch Manager JobsRepair Dispatch Manager Jobs in Alberta

Repair Dispatch Manager information

What does a repair dispatch manager do?

A Repair Dispatch Manager oversees the scheduling and coordination of repair technicians to ensure timely and efficient service delivery. They handle incoming repair requests, assign jobs based on technician availability and expertise, and track the progress of repairs. The role also involves communicating with customers, maintaining records, and working to optimize response times. Strong organizational and communication skills are crucial for success in this position.

How does a repair dispatch manager typically collaborate with field technicians and other departments to ensure timely service delivery?

A Repair Dispatch Manager plays a central role in coordinating between field technicians, customer service representatives, and parts departments to ensure repairs are scheduled and completed efficiently. This involves real-time communication to assign jobs, monitor progress, and address any obstacles such as parts shortages or urgent customer needs. Regular team meetings and use of dispatch software help streamline operations and foster collaboration. By maintaining clear communication channels, the manager ensures that customer expectations are met and technicians have the resources they need for successful service calls.

What are the key skills and qualifications needed to thrive as a repair dispatch manager, and why are they important?

To thrive as a Repair Dispatch Manager, you need strong organizational skills, knowledge of dispatch operations, and experience in service management, typically supported by a background in logistics or a related field. Familiarity with dispatch management software, CRM systems, and scheduling tools is essential for coordinating repair teams and managing work orders efficiently. Exceptional communication, problem-solving, and leadership abilities help in managing staff and ensuring customer satisfaction. These skills and qualifications are crucial for optimizing repair workflows, minimizing downtime, and delivering prompt, reliable service to clients.

What is the difference between Repair Dispatch Manager vs Repair Coordinator?

AspectRepair Dispatch ManagerRepair Coordinator
CertificationsTypically requires industry-specific certifications or experience in dispatchingOften requires customer service or administrative certifications
Work EnvironmentSupervises dispatch teams, manages schedules, and coordinates repair operationsAssists customers, schedules repairs, and communicates with technicians
Employer & Industry UsageUsed in service, maintenance, and repair industries like HVAC, plumbing, and electricalCommon in similar industries for customer support and scheduling roles

The Repair Dispatch Manager focuses on overseeing dispatch operations and managing teams, while the Repair Coordinator handles customer interactions and schedules repairs. Both roles are essential in repair services but differ in scope and responsibilities.

What are popular job titles related to Repair Dispatch Manager jobs in Alberta?

For Repair Dispatch Manager jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Repair Dispatch Manager jobs in Alberta look for?

The top searched job categories for Repair Dispatch Manager jobs in Alberta are:

What cities in Alberta are hiring for Repair Dispatch Manager jobs?

Cities in Alberta with the most Repair Dispatch Manager job openings:

Repair Dispatch Manager jobs near you
Infographic showing various Repair Dispatch Manager job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Dispatcher

National Express Corp

Acheson, AB • On-site

Full-time

Posted 3 days ago

New

National Express rating

6.9

Company rating: 6.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

69th of 98 rated public transport

Job description

Stock Transportation Ltd. (a subsidiary of Summit School Services) operates more than 2,800 school buses and serves 35 school districts throughout Ontario and Alberta. Our corporate office, located in Markham ON, houses the administrative and support functions for the company. Stock Transportation has a strong record of success and decades of experience in pupil transportation. With the support of Summit School Services, we are continually focused on delivering our service promise: Getting students to school safely, on time and ready to learn.

Responsibilities:
  • Directs and monitors daily assignments; schedules drivers, bus assistants, and assigns vehicles to ensure daily coverage of all routes, field trips, and charter work.
  • Ensures direct and indirect daily activities of drivers and bus assistants are assigned and accomplished on-time.
  • Communicates all relevant details of driving assignments to drivers to ensure proper execution.
  • Assist drivers with routing directions and directs them to perform special services when required.
  • Recommends appropriate disciplinary action, up to and including suspensions and/or discharge, for part-time staff for violations of company policies.
  • Responds to emergency calls, facilitates emergency response network, coordinates mechanical service repair, and assigns replacement buses and drivers when there is a problem on a route.
  • Notifies District and CSC personnel of all changes in route assignments, emergency situations, accidents, breakdowns or any other event that will disrupt service.
  • Maintains route documentation and records (relevant contract requirements, school information, student data, route changes, relevant maps, vehicle details, bus assignments, driver details) for the purpose of providing accurate and reliable information to customers and complies with school board and province requirements.
  • Coordinates vehicle service and mechanical repairs with Maintenance Supervisor to assure uninterrupted service delivery.
  • Maintains high compliance to dispatch standard operating procedures.
  • Handles customer concerns and requests for information in an expeditious and professional manner.
  • Escalates unresolved issues to management as appropriate.
  • Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager
  • High school diploma or GED
  • Previous dispatch experience is preferred;
  • Knowledge of surrounding geographic area to ensure effective and efficient routing. Ability to organize and prioritize time to balance conflicting demands related to customer care and dispatching.
  • Ability to communicate effectively with colleagues and customers in fast-paced and/or stressful environment (interpersonal & telephone skills).
  • Ability to read and interpret documents and instructions from customers and other team members
  • Ability to perform work activities requiring cooperation and instruction
  • Ability to function in a fast-paced environment, under substantial pressure
  • Ability to work within the appropriate level of independence
  • Ability to problem solve
  • Ability to operate two-way and emergency radio systems
  • Ability to use office machines (fax, scanner, copier, zip drive, telephone system)
  • Ability to use Microsoft Office Program and computerized routing software.
  • Ability to work independently
  • Ability to read road and street maps
  • Ability to keep organized and accurate records relating to overall dispatch and routing responsibilities
  • Bi-lingual abilities a plus
 

Stock Transportation has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. Stock Transportation is committed to promoting the protection and safeguarding of all children and passengers.

 

Summit School Services LLC, and its subsidiaries and affiliates, including Stock Transportation Ltd. are an equal opportunity employer and are committed to fostering an inclusive, accessible, and barrier-free environment. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

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