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Repair Dispatch Manager Jobs in Calgary, AB (NOW HIRING)

KLS Earthworks

Shop Supervisor

Rocky View County, AB · On-site

Collaborate closely with Fleet Manager, Operations, and Dispatch to prioritize repairs and minimize equipment downtime. Fleet Maintenance & Shop Operations * Oversee preventative maintenance ...

Fort Garry Industries LTD.

Warehouse Manager

Calgary, AB

  • Medical

  • Dental

  • Vision

  • Retirement

... dispatch of warehouse inventory while directing staff to follow policy and procedures. You will ... Inspect warehouse equipment and racking; arranging repairs as needed * Process special order ...

Ainsworth Inc.

HVAC/R Supervisor

Calgary, AB · On-site

Provide equipment service, maintenance and repairs for existing customer base. * Assist in solving ... With the support of the Service Coordinator Manager, manage and dispatch service technicians to the ...

Brandt

Foreman - Field

Calgary, AB · On-site

  • Medical

  • Dental

  • Retirement

... and dispatch of technicians, providing quality repair work for the Campbell River service Department, advising and making recommendations to the Service Manager regarding technician skills and ...

Inlandgroup

Lead Recovery Operator

Calgary, AB

Abide by Inland's procedural handbooks, operational plans, and directives of management to ensure ... To routinely inspect de-icing surfaces while on shift, and promptly collect or dispatch the ...

Plum Gas Solutions

Director of Operations

Calgary, AB

$150K - $180K/hr

Responsibilities and Duties • Manage lead operators, field technicians, and support staff across ... repair programs, including scheduling, turnaround times, and cost control at the site level. • ...

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Repair Dispatch Manager information

What does a repair dispatch manager do?

A Repair Dispatch Manager oversees the scheduling and coordination of repair technicians to ensure timely and efficient service delivery. They handle incoming repair requests, assign jobs based on technician availability and expertise, and track the progress of repairs. The role also involves communicating with customers, maintaining records, and working to optimize response times. Strong organizational and communication skills are crucial for success in this position.

How does a repair dispatch manager typically collaborate with field technicians and other departments to ensure timely service delivery?

A Repair Dispatch Manager plays a central role in coordinating between field technicians, customer service representatives, and parts departments to ensure repairs are scheduled and completed efficiently. This involves real-time communication to assign jobs, monitor progress, and address any obstacles such as parts shortages or urgent customer needs. Regular team meetings and use of dispatch software help streamline operations and foster collaboration. By maintaining clear communication channels, the manager ensures that customer expectations are met and technicians have the resources they need for successful service calls.

What are the key skills and qualifications needed to thrive as a repair dispatch manager, and why are they important?

To thrive as a Repair Dispatch Manager, you need strong organizational skills, knowledge of dispatch operations, and experience in service management, typically supported by a background in logistics or a related field. Familiarity with dispatch management software, CRM systems, and scheduling tools is essential for coordinating repair teams and managing work orders efficiently. Exceptional communication, problem-solving, and leadership abilities help in managing staff and ensuring customer satisfaction. These skills and qualifications are crucial for optimizing repair workflows, minimizing downtime, and delivering prompt, reliable service to clients.

What is the difference between Repair Dispatch Manager vs Repair Coordinator?

AspectRepair Dispatch ManagerRepair Coordinator
CertificationsTypically requires industry-specific certifications or experience in dispatchingOften requires customer service or administrative certifications
Work EnvironmentSupervises dispatch teams, manages schedules, and coordinates repair operationsAssists customers, schedules repairs, and communicates with technicians
Employer & Industry UsageUsed in service, maintenance, and repair industries like HVAC, plumbing, and electricalCommon in similar industries for customer support and scheduling roles

The Repair Dispatch Manager focuses on overseeing dispatch operations and managing teams, while the Repair Coordinator handles customer interactions and schedules repairs. Both roles are essential in repair services but differ in scope and responsibilities.

What are popular job titles related to Repair Dispatch Manager jobs in Calgary, AB?

For Repair Dispatch Manager jobs in Calgary, AB, the most frequently searched job titles are:

What job categories do people searching Repair Dispatch Manager jobs in Calgary, AB look for?

The top searched job categories for Repair Dispatch Manager jobs in Calgary, AB are:

Repair Dispatch Manager jobs near you
Infographic showing various Repair Dispatch Manager job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 25% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Project Manager - Restoration

DMC Recruitment

Calgary, AB

$70K - $100K/yr

Full-time

PTO

Posted 7 days ago

Job description

Project Manager – Restoration
Lead Projects. Build Relationships. Grow Your Career.
Open to Relocation? If you're considering a move to Edmonton, this could be a great opportunity to take the next step in your career while building a future in one of Alberta's fastest-growing cities.

Location: St. Albert
Industry: Restoration & Insurance Repair
Compensation: Competitive Base Salary + Commission + Company Vehicle + Benefits
Are you an experienced Project Manager with a background in insurance restoration? Do you enjoy building relationships, leading projects from start to finish, and helping homeowners navigate challenging situations?
Our client is an established and growing restoration company with a strong reputation for delivering exceptional service following property damage. Due to continued growth, they're looking for a Project Manager to join their collaborative team and oversee restoration projects from initial site assessment through to completion.
The Right Fit We're looking for an organized, relationship-focused Project Manager who thrives in a fast-paced environment and enjoys balancing project management, customer service, and business development. You'll be a confident communicator who can build trust with homeowners, insurance professionals, subcontractors, and internal teams while keeping multiple projects moving efficiently.

What You'll Be Doing
  • Complete site assessments, develop project scopes, and prepare accurate estimates using Xactimate.
  • Manage multiple insurance restoration projects from initial site inspection through to completion.
  • Manage project budgets, schedules, profitability, and overall project performance.
  • Coordinate crews, subcontractors, suppliers, and internal resources to ensure projects are delivered on time and to a high standard.
  • Act as the primary point of contact for homeowners, insurance adjusters, and other project stakeholders.
  • Prepare work orders for dispatch and maintain accurate project documentation throughout each project.
  • Conduct regular site visits to monitor quality, progress, and customer satisfaction.
  • Build and maintain relationships with insurance adjusters, mitigation partners, and referral sources to support future business opportunities.
What We're Looking For
  • Experience managing restoration, insurance repair, renovation, or construction projects.
  • Restoration and insurance claims experience is an asset, but not essential for candidates with strong construction project management experience and a willingness to learn.
  • Previous experience working with insurance claims and insurance adjusters is an asset.
  • Strong estimating, budgeting, scheduling, and project management skills.
  • Experience with Xactimate or similar estimating software is highly valued; training can be provided for the right candidate.
  • Excellent communication and relationship-building skills.
  • Strong organizational skills with the ability to manage multiple priorities simultaneously.
  • A collaborative leadership style with a proactive, customer-first approach.
  • Confidence using technology and adapting to new systems.
  • Residential construction experience.
  • Candidates with an established industry network or book of business are encouraged to apply.
Whether you're an experienced Restoration Project Manager looking for your next opportunity or a seasoned Construction Project Manager ready to transition into the restoration industry, we'd love to connect. If you're motivated to learn, build your expertise, and grow your career with an established company, we'll provide the support and training to help you succeed. Additional experience and an existing book of business will be recognized and rewarded accordingly.
Why Join This Team?
  • Competitive base salary plus commission.
  • Company vehicle.
  • Comprehensive benefits package.
  • Paid vacation.
  • Ongoing training and professional development.
  • A supportive, collaborative team culture where everyone is willing to pitch in and help.
  • Long-term career growth with an established and expanding restoration company.
Apply Today If you're looking for an opportunity to lead meaningful projects, build lasting industry relationships, and grow your career with a company that values teamwork, continuous learning, and exceptional customer service, we'd love to hear from you.