Rentcafe Jobs in Washington (NOW HIRING)

Job Title: Senior Property Manager
Location: Washington, DC
Job Type: Full Time, On-site
Compensation and Benefits

• $150k-$115k/year + commensurate with experience
• Health Insurance
• PTO and Holiday Pay
• Quarterly Performance + Annual Retention bonus

Our Property is seeking a driven and experienced Senior Property Manager to take the lead in stabilizing and revitalizing a distressed residential community. This hands‑on leadership position is responsible for the day‑to‑day operations of the property, focusing on leasing, collections, maintenance coordination, staff management, and financial performance. Reporting directly to the Regional Manager, the individual plays a critical role in bringing the property back to full occupancy, operational efficiency, and resident satisfaction.

The ideal candidate is not only experienced but also visionary and proactive, with a demonstrated track record of successfully turning around challenged properties, leading teams, and creating sustainable systems.

• Oversee all daily property operations, ensuring compliance with company policies, fair housing laws, and local regulations
• Conduct regular property inspections and coordinate timely maintenance, repairs, and preventive care
• Manage maintenance service requests, prioritizing urgent items and coordinating with vendors and in‑house staff
• Monitor and enforce lease terms, community rules, and safety policies
• Handle resident complaints and service issues with discretion, professionalism, and prompt follow‑through
• Supervise all on‑site team members including leasing, maintenance, porters, and contractors; handle scheduling, performance evaluations, and coaching

• Maintain high occupancy rates through strategic leasing and marketing efforts
• Oversee and execute property marketing campaigns across multiple platforms (RentCafe, ILS, social media, signage, outreach, etc.)
• Set and meet leasing goals; review traffic reports and conversion metrics regularly
• Ensure vacant units are market‑ready and tours, follow‑ups, and move‑ins are seamless and professional
• Build strong rapport with prospective and current residents to enhance satisfaction and retention

• Prepare, review, and manage operating budgets in coordination with the Regional Manager
• Collect rent, process payments, and oversee delinquency tracking, notices, and evictions in accordance with legal guidelines
• Maintain and monitor property financials including accounts payable/receivable, purchase orders, and vendor contracts
• Prepare and submit monthly, quarterly, and annual reports summarizing key metrics, resident feedback, occupancy trends, and property needs
• Analyze operational data to make data‑driven decisions that improve performance and reduce expenses

• Maintain accurate and organized resident files, contracts, inspections, incident reports, and vendor documents
• Ensure all company policies, federal/state/local housing laws, and safety protocols are consistently upheld
• Train and onboard new team members, including ongoing coaching and performance development
• Oversee and enforce timely completion of all required administrative duties, such as rent roll updates, delinquency logs, vendor W‑9s, and inspection records
• Create and maintain a resident retention plan including events, communication programs, and reputation management

• 4+ years of experience in property management, preferably in multifamily residential or distressed property settings
• Proven success in stabilizing and improving underperforming properties
• Strong leadership experience, including team hiring, supervision, and performance management
• Experience using Yardi Voyager, RentCafe, or similar property management software
• Solid understanding of Fair Housing laws, leasing best practices, and local housing regulations
• Ability to manage multiple priorities and deadlines in a fast‑paced, high‑stress environment
• High level of professionalism, communication, and problem‑solving skills
• Must be organized, detail‑oriented, and capable of independent decision‑making
• Capable of walking the property regularly, climbing stairs, and lifting up to 25–50 lbs as needed
• Valid driver’s license and reliable transportation required

• Base Salary: $105k-$115K commensurate with experience
• Performance‑Based Bonuses and Year‑End Incentives
• Comprehensive Health Benefits (Medical, Dental, Vision)
• Generous PTO, Sick Leave & Paid Holidays
• Career development and advancement opportunities within a growing company