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Remote Zendesk Data Entry Jobs in Iowa (NOW HIRING)

Harris

Quality Assurance Analyst

Nevada, IA · On-site +1

$55K - $65K/yr

... data entry, analysis, documentation, presentations, and calculations. * Ability to manage priorities, meet deadlines, and work independently in a remote team environment. Preferred Education ...

Imh

Intake Coordinator Care Management

Nevada, IA · On-site +1

$19.50 - $26.48/hr

Data entry/typing * Problem Solving Minimum Qualifications * Demonstrated customer service ... If applying for a remote or hybrid role, this includes remote work expectations related to ...

New

Imh

Medicare Market Operations Partner

Nevada, IA · On-site +1

$59.50 - $91.84/hr

... market entry, benefit design changes, and annual enrollment periods (AEP) * Leverage data and ... Currently, we are not hiring remote workers in the following states: CA, CT, HI, IL, MA, MN, NY, PA ...

New

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All JobsZendesk Data Entry JobsRemote Zendesk Data Entry JobsRemote Zendesk Data Entry Jobs in Iowa

Remote Zendesk Data Entry information

What are some common challenges faced in a remote Zendesk data entry role, and how can they be managed?

One frequent challenge in a remote Zendesk Data Entry position is maintaining accuracy and consistency while handling large volumes of customer data across multiple tickets and platforms. To manage this, it's important to develop strong organizational habits, utilize Zendesk's tagging and categorization features efficiently, and stay in regular communication with your team to clarify any ambiguities. Additionally, remote workers must be self-motivated and proactive in seeking help or clarification to ensure data quality, as supervision is often limited. Adhering to company protocols and participating in ongoing training can also help you stay updated on best practices.

Does Remote Zendesk Data Entry allow remote work?

Remote Zendesk Data Entry positions typically allow employees to work from home or any location with internet access. These roles often involve using Zendesk software for data entry and customer support tasks, and remote work arrangements are common in such positions. However, specific job requirements and company policies may vary.

Are remote Zendesk data entry jobs real?

Remote Zendesk data entry jobs are legitimate positions that involve inputting and managing customer support data using Zendesk software. These roles typically require attention to detail, basic computer skills, and familiarity with data entry tasks, often offered by companies seeking remote support staff.

What is the difference between Remote Zendesk Data Entry vs Remote Customer Support Representative?

AspectRemote Zendesk Data EntryRemote Customer Support Representative
Primary RoleInputting and managing data within ZendeskAssisting customers with inquiries and issues via Zendesk
Required SkillsData entry, attention to detail, basic Zendesk knowledgeCustomer service, communication, problem-solving
Work EnvironmentRemote, primarily computer-basedRemote, interactive with customers
Common CertificationsNone typically required, Zendesk familiarity helpfulCustomer service certifications beneficial

Remote Zendesk Data Entry focuses on accurately inputting and managing data within Zendesk, while Remote Customer Support Representatives handle customer inquiries and resolve issues. Both roles often operate remotely and require familiarity with Zendesk, but their core responsibilities differ—data management versus customer interaction.

What is a remote Zendesk data entry?

A Remote Zendesk Data Entry job involves inputting, updating, and managing customer information, support tickets, and other data within the Zendesk platform from a remote location. Employees in this role ensure that all data is accurate, well-organized, and up-to-date to facilitate smooth customer support operations. They may also be responsible for categorizing tickets, tracking customer interactions, and generating basic reports. This position typically requires attention to detail, familiarity with Zendesk, and strong organizational skills.

What are the key skills and qualifications needed to thrive as a remote Zendesk data entry specialist?

To thrive as a Remote Zendesk Data Entry Specialist, you need strong attention to detail, fast and accurate typing skills, and experience with data management, often supported by a high school diploma or equivalent. Proficiency in Zendesk and familiarity with CRM or ticketing systems are typically required, along with basic spreadsheet and database tools. Excellent time management, communication, and self-motivation are important soft skills for remote success. These skills ensure accurate data handling, efficient workflow, and seamless support for both internal teams and customers in a remote setting.
What are the most commonly searched types of Zendesk Data Entry jobs in Iowa? The most popular types of Zendesk Data Entry jobs in Iowa are:
What are popular job titles related to Remote Zendesk Data Entry jobs in Iowa? For Remote Zendesk Data Entry jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Remote Zendesk Data Entry jobs in Iowa look for? The top searched job categories for Remote Zendesk Data Entry jobs in Iowa are:
What cities in Iowa are hiring for Remote Zendesk Data Entry jobs? Cities in Iowa with the most Remote Zendesk Data Entry job openings:
Remote Zendesk Data Entry jobs near you

Real Estate Paralegal & Client Experience Coordinator

Danilson Law

Johnston, IA • On-site, Remote

$50K - $60K/yr

Full-time

Re-posted 9 hours ago

Job description

Description
Danilson Law, PLC • Full-time • $50,000 - $60,000 USD • Remote within Iowa
Most law firms hire paralegals to type. We're hiring one to talk to people.
Danilson Law is a six-person Iowa real estate law firm with 117 five-star Google reviews and a simple idea behind them: a real estate closing - one of the biggest financial moments in a person's life - should feel clear, secure, and handled. Our AI and automation systems take on more of the data entry every month. That's exactly why this hire matters: as the machines take the typing, the human work gets more human. We want the person clients remember.
What you'll actually do
  • Be a voice clients trust. Mid-transaction check-in calls and video touchpoints, especially for our premium-tier clients - you're the person who calls before they have to wonder.
  • Own client-experience moments we design together - welcome calls, closing-week coordination, post-closing follow-ups. This part of the role grows as you do.
  • Produce title work from attorney-reviewed files: title commitments in Iowa Title Guaranty's CAP platform, and title opinions and document preparation in our first-class custom document-generation software - built in-house, by us, for exactly this work.
  • Quality-check what our automation produces. As our systems take over document data entry, you take over judgment - reviewing machine-prepared documents for accuracy before they go out the door.
  • Back up the team on document preparation and coverage when days get busy.

Who does well here
  • You have real estate legal experience - a law firm or closing background. Iowa Title Guaranty experience is a real plus.
  • You genuinely like talking with people, on the phone and on video. Not tolerate - like.
  • You catch the transposed digit in a legal description AND remember the client's kid just started at Iowa State. Both matter here; we'll test for both.
  • You live in Iowa (work from anywhere in it).
  • Our three core values are the actual hiring bar: always be humble and kind. Be intentional with everything you do. Always tell the truth.

What we offer
  • $50,000-$60,000 USD for full-time, based on experience. A flexible or reduced schedule is genuinely on the table for the right candidate.
  • Remote work within Iowa, on a distributed team that closes at 2 p.m. on Fridays when we've earned it by serving clients well.
  • A front-row seat to how a modern law firm automates - you'll work alongside the systems, not against them, and your job evolves toward the work only a person can do.
  • A six-person team where every person is essential, valued, and growing. When the firm wins, the team wins.

Responsibilities
• Make mid-transaction check-in calls and video touchpoints with clients - especially our premium-tier clients - so they hear from us before they have to wonder
• Own client-experience moments across the transaction: welcome calls after engagement, closing-week coordination, and post-closing follow-ups, including review requests
• Type title commitments in Iowa Title Guaranty's CAP platform from attorney-reviewed files
• Type title opinions and prepare transaction documents in our first-class custom document-generation software, built in-house for exactly this work
• Quality-check machine-prepared documents for accuracy as our automation takes over more of the data entry - you supply the judgment
• Keep client touchpoints and file activity logged in HubSpot, so the whole team sees what clients have heard
• Provide document-preparation overflow support and backup coverage when days get busy
Qualifications
• Real estate legal experience - law firm, title company, abstracting, or closing background
• Iowa Title Guaranty (CAP) experience strongly preferred
• Located in Iowa (work remotely from anywhere in the state)
• Genuinely enjoys talking with people on the phone and on video - not tolerates, enjoys
• Precision with legal documents: you're the person who catches the transposed digit in a legal description (we'll test for this - and for the people skills)
• Clear, warm, plain-English communicator, in writing and out loud
• Comfortable on a distributed remote team using modern software and automation daily
• Alignment with our three core values - the actual hiring bar: always be humble and kind; be intentional with everything you do; always tell the truth

Apply