ZipRecruiter

Log In

2

Remote Zendesk Data Entry Jobs in Iowa (NOW HIRING)

Siouxland Community Health Center

CODER

Sioux City, IA · Remote

This position may be remote or work from home Education, Training and Skills: * High school diploma ... Advanced computer and data entry skills * Math acuity General Functions of Position: * Assign ...

New

Sioux Land Community Health

CODER

Sioux City, IA · Remote

This position may be remote or work from home Education, Training and Skills: * High school diploma ... Advanced computer and data entry skills * Math acuity General Functions of Position: * Assign ...

New

Datavant

Embedded ROI Specialist

Iowa City, IA · Remote

$15 - $18.32/hr

Enter accurate data when assigned by team lead * Remote processing of electronic medical records ... Six months plus Data Entry Experience * EMR experience A+ * Experience in a healthcare environment ...

New

Datavant

Embedded ROI Specialist

Iowa City, IA · Remote

$15 - $18.32/hr

Enter accurate data when assigned by team lead * Remote processing of electronic medical records ... Six months plus Data Entry Experience * EMR experience A+ * Experience in a healthcare environment ...

New

Harris

Quality Assurance Analyst

Nevada, IA · On-site +1

$55K - $65K/yr

... data entry, analysis, documentation, presentations, and calculations. * Ability to manage priorities, meet deadlines, and work independently in a remote team environment. Preferred Education ...

Imh

Contact Center Representative

Nevada, IA · On-site +1

$18.85 - $25.61/hr

Data Entry * Problem Solving * Communication (Written/Oral) * Detail Oriented Required ... If applying for a remote or hybrid role, this includes remote work expectations related to ...

next page

Showing results 1-20

All JobsZendesk Data Entry JobsRemote Zendesk Data Entry JobsRemote Zendesk Data Entry Jobs in Iowa

Remote Zendesk Data Entry information

What is a remote Zendesk data entry?

A Remote Zendesk Data Entry job involves inputting, updating, and managing customer information, support tickets, and other data within the Zendesk platform from a remote location. Employees in this role ensure that all data is accurate, well-organized, and up-to-date to facilitate smooth customer support operations. They may also be responsible for categorizing tickets, tracking customer interactions, and generating basic reports. This position typically requires attention to detail, familiarity with Zendesk, and strong organizational skills.

What are the key skills and qualifications needed to thrive as a remote Zendesk data entry specialist?

To thrive as a Remote Zendesk Data Entry Specialist, you need strong attention to detail, fast and accurate typing skills, and experience with data management, often supported by a high school diploma or equivalent. Proficiency in Zendesk and familiarity with CRM or ticketing systems are typically required, along with basic spreadsheet and database tools. Excellent time management, communication, and self-motivation are important soft skills for remote success. These skills ensure accurate data handling, efficient workflow, and seamless support for both internal teams and customers in a remote setting.

What are some common challenges faced in a remote Zendesk data entry role, and how can they be managed?

One frequent challenge in a remote Zendesk Data Entry position is maintaining accuracy and consistency while handling large volumes of customer data across multiple tickets and platforms. To manage this, it's important to develop strong organizational habits, utilize Zendesk's tagging and categorization features efficiently, and stay in regular communication with your team to clarify any ambiguities. Additionally, remote workers must be self-motivated and proactive in seeking help or clarification to ensure data quality, as supervision is often limited. Adhering to company protocols and participating in ongoing training can also help you stay updated on best practices.

What is the difference between Remote Zendesk Data Entry vs Remote Customer Support Representative?

AspectRemote Zendesk Data EntryRemote Customer Support Representative
Primary RoleInputting and managing data within ZendeskAssisting customers with inquiries and issues via Zendesk
Required SkillsData entry, attention to detail, basic Zendesk knowledgeCustomer service, communication, problem-solving
Work EnvironmentRemote, primarily computer-basedRemote, interactive with customers
Common CertificationsNone typically required, Zendesk familiarity helpfulCustomer service certifications beneficial

Remote Zendesk Data Entry focuses on accurately inputting and managing data within Zendesk, while Remote Customer Support Representatives handle customer inquiries and resolve issues. Both roles often operate remotely and require familiarity with Zendesk, but their core responsibilities differ—data management versus customer interaction.

What are popular job titles related to Remote Zendesk Data Entry jobs in Iowa?

For Remote Zendesk Data Entry jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Remote Zendesk Data Entry jobs in Iowa look for?

The top searched job categories for Remote Zendesk Data Entry jobs in Iowa are:

What cities in Iowa are hiring for Remote Zendesk Data Entry jobs?

Cities in Iowa with the most Remote Zendesk Data Entry job openings:

Remote Zendesk Data Entry jobs near you

Inpatient/Outpatient Medical Coders - Remote

Des Moines, IA • Remote

Posterity Group LLC
Health Care and Social Assistance • 51 - 200 employees
Learn more about Posterity Group LLCexternal

$18.25 - $23.25/hr

Full-time

Posted 8 days ago

Job description

Description

Posterity Group LLC is a veteran owned, service-disabled small business, headquartered in Rockville, MD, that specializes in federal government contracting and staffing. We are tasked with staffing VA Central Iowa Healthcare System (VACIHCS) with In/Outpatient Remote Medical Coders. The Medical Coder is expected to do the following: 

  • Accurately attaching images to the appropriate electronic health record elements.
  • Verifying that images are uploaded correctly and are legible for viewing.
  • Locating Financial Identification Numbers (FINs) and accurately linking documents to the correct veteran record.
  • Indexing documents within the correct section, note title, date of service, and visit location.
  • Performing 100% internal QA on all work before submission. 


Requirements

  • Knowledge and understanding of medical clinics and clinical documentation.
  • Ability to locate Financial Identification Numbers (FINs) and accurately link documents to the correct veteran record in Cerner/Oracle.
  • Ability to index documents within the correct section, note title, date of service, and visit location of the health record.
  • Ability to verify that images are uploaded correctly and are legible for viewing.
  • Data entry skills with high attention to detail and accuracy.
  • Knowledge of computers, specifically Microsoft Office (Word and Excel).
  • Prior experience with Cerner/Oracle or comparable EHR document management systems preferred. 
  • Active coding credential (RHIA, RHIT, CCS, CPC, or equivalent) required. 
  • Prior experience with VA or federal healthcare coding strongly preferred.  
  • At least 3 years of relevant experience 

Apply