ZipRecruiter

Log In

2

Remote Zappos Customer Service Jobs in Kansas (NOW HIRING)

Liveops

Remote Spanish Bilingual Customer Service

Wichita, KS · Remote

$13.75 - $17.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Shawnee, KS · Remote

$14.75 - $18.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Lawrence, KS · Remote

$14.50 - $18.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Olathe, KS · Remote

$15 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Topeka, KS · Remote

$14.50 - $18.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

previous page

Showing results 41-60

All JobsZappos Customer Service JobsRemote Zappos Customer Service JobsRemote Zappos Customer Service Jobs in Kansas

Remote Zappos Customer Service information

What does a remote Zappos customer service representative do?

A Remote Zappos Customer Service Representative assists customers with their inquiries, orders, returns, and issues via phone, email, or chat, all from a remote location. They provide helpful, friendly support to ensure a positive shopping experience, following Zappos' high standards for customer service. This role often involves troubleshooting problems, offering product recommendations, and handling complaints with empathy and efficiency. Representatives are expected to communicate clearly, work independently, and uphold the company's core values.

What are the key skills and qualifications needed to thrive as a remote Zappos customer service representative?

To excel as a Remote Zappos Customer Service Representative, you need strong communication skills, problem-solving abilities, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, online chat platforms, and order management systems is typically required. Exceptional empathy, patience, and adaptability help build rapport with customers and resolve issues efficiently in a remote environment. These skills are crucial for delivering the high level of service and customer satisfaction that defines the Zappos brand.

What are some common challenges faced by remote Zappos customer service representatives, and how does the company support employees in overcoming them?

Remote Zappos Customer Service representatives often face challenges such as maintaining clear communication with team members, staying motivated in a home environment, and handling a high volume of diverse customer inquiries. Zappos supports its remote employees by providing comprehensive training, regular virtual team meetings, and access to digital resources for ongoing learning. Additionally, employees benefit from a supportive company culture that emphasizes open communication and work-life balance, helping them navigate the unique aspects of remote customer service work.

What is the difference between Remote Zappos Customer Service vs Remote Amazon Customer Service?

AspectRemote Zappos Customer ServiceRemote Amazon Customer Service
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentHome-based, flexible hours, customer-focusedHome-based, flexible hours, customer-focused
Employer & IndustryZappos, online retailAmazon, e-commerce and cloud computing

Both roles involve remote customer service with similar credentials and work environments. The main difference lies in the employer and industry focus: Zappos specializes in online shoe and apparel retail, while Amazon covers a broader range of products and services. Candidates should consider their industry preference and familiarity with each company's culture when choosing between the two.

What are the most commonly searched types of Zappos Customer Service jobs in Kansas?

The most popular types of Zappos Customer Service jobs in Kansas are:

What are popular job titles related to Remote Zappos Customer Service jobs in Kansas?

For Remote Zappos Customer Service jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Remote Zappos Customer Service jobs in Kansas look for?

The top searched job categories for Remote Zappos Customer Service jobs in Kansas are:

What cities in Kansas are hiring for Remote Zappos Customer Service jobs?

Cities in Kansas with the most Remote Zappos Customer Service job openings:

Remote Zappos Customer Service jobs near you

Customer Service Representative

Five Star Solutions

Eastborough, KS • Remote

$14/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Five Star Solutions is looking for compassionate, patient, and dependable Customer Service Representatives to join our team.

We service a diverse customer base, making this role ideal for someone who genuinely enjoys helping others and understands the importance of patience, empathy, and clear communication.

Some calls may involve sensitive situations, including insurance claims related to cancer or the loss of a loved one. The ability to remain calm, listen carefully, provide reassurance, and treat every customer with dignity is essential.

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY

Responsibilities
  • Provide compassionate, professional customer service to policyholders
  • Assist customers with questions regarding life, cancer, and other insurance policies
  • Help initiate and navigate sensitive claims when needed
  • Listen carefully and demonstrate empathy during emotional conversations
  • Communicate clearly and at a comfortable pace for customers
  • Provide accurate information while maintaining a calm and reassuring demeanor
  • Document customer interactions accurately and follow established procedures
  • Protect customer information and maintain confidentiality
  • Deliver a positive customer experience on every call
Qualifications

The ideal candidate is:

  • Patient and compassionate
  • Calm and professional, even during emotional conversations
  • A strong, attentive listener
  • Comfortable speaking clearly and at a slower, conversational pace
  • Empathetic and genuinely interested in helping others
  • Comfortable handling sensitive or emotional situations
  • Reliable, dependable, and committed to a consistent schedule
  • Professional and respectful when working with customers of all ages
  • Previous customer service, call center, healthcare, insurance, or senior-customer experience is a plus
$14 - $14 an hour

Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)

Working hours between - 9:00am-6:00pm (CST) ; Work Days - M-F 

Paid Training - typically 2 weeks in length from 7:00am-4:00pm Mon-Fri (CST)

Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days 

This isn't just a typical customer service position. The customers you assist may be navigating some of the most difficult moments of their lives. Your patience, compassion, and ability to listen can make a meaningful difference.

If you are someone who believes every customer deserves to be treated with respect, kindness, patience, and genuine care, we'd love to hear from you.

Join Five Star Solutions and help us deliver the kind of customer experience you would want for your own family.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
apply for this job

Apply