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Remote Weekend Only Customer Service Jobs in Kansas

Remote Customer Service Specialist

Topeka, KS · On-site +1

$16 - $21.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Remote Customer Service Specialist

Wichita, KS · On-site +1

$15.25 - $20.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Remote Customer Service Agent

Lawrence, KS · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Olathe, KS · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Manhattan, KS · Remote

$13.75 - $18.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Wichita, KS · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Topeka, KS · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Kansas City, KS · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Overland Park, KS · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Shawnee, KS · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Background Check For a limited time, it's only $20 . Background check requires a non-refundable fee ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Background Check For a limited time, it's only $20 . Background check requires a non-refundable fee ...

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Infographic showing various Remote Weekend Only Customer Service job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service Representative - Portal Operator

SYS Integration

Wichita, KS • Remote

$14.25 - $19.50/hr

Full-time

Posted 13 days ago


Job description

Location: Remote in Brownsville, TX; Oakland, FL; and Wichita, KS only

Customer Service Representative (Portal Operator)

Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services and managed IT solutions. We are seeking a Customer Service Representative (Portal Operator) to support a federal hotline operation. The Portal Operator conducts initial processing of online portal submissions, communicates with complainants as needed, documents submissions accurately, routes matters appropriately, protects complainant confidentiality, and follows approved policies and procedures.

Key Responsibilities:

  • Conduct initial processing of online portal submissions during operating hours of Monday through Friday, 10:00 a.m. to 6:00 p.m. Eastern Time, excluding federal holidays.
  • Input, update, and document complaint information accurately in the assigned portal or case tracking system.
  • Review submissions for completeness, accuracy, urgency, and appropriate next steps.
  • Take appropriate action on portal submissions, including closure, redirection, or assignment to federal staff.
  • Identify allegations involving fraud, waste, abuse, mismanagement, or issues related to Education programs and operations.
  • Maintain strict confidentiality of complainant information, personally identifiable information, and case-related records.
  • Follow approved scripts, user guides, standard operating procedures.
  • Maintain accurate source data, including source, category, date received, action taken, and complaint status, to support monthly contractor reporting.
  • Complete required security awareness, specialized training, and program training.

Qualifications:

  • Ability to obtain or maintain the required T4 High Risk Public Trust clearance, as required by the contract.
  • S. citizenship required.
  • High school diploma or equivalent required.
  • Customer service experience.
  • Experience with data entry and online portal processing.
  • Experience with hotline processing related to federal law enforcement or an Office of Inspector General.
  • Ability to communicate clearly and professionally with complainants and federal staff.
  • Strong attention to detail and ability to enter, review, and update information accurately.
  • Ability to follow procedures, checklists, escalation guidance, and confidentiality requirements.
  • Ability to manage sensitive information with discretion and professionalism.
  • Ability to recognize urgent, sensitive, duplicate, incomplete, or misdirected submissions.