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Remote Writing Center Jobs in Michigan (NOW HIRING)

ASCENSUS

Bilingual Call Center Representative

Detroit, MI · Remote

$19/hr

These positions are 100% fully remote**** The first 4 weeks consist of training from 10:00 am to 6 ... Excellent listening, verbal and written skills * Detail oriented, flexible, and self-motivated Be ...

Harris

(Remote) AI Bid & Proposal Manager

Wyoming, MI · On-site +1

Cayenta, a division of Harris; is seeking an AI Bid & Proposal Manager who will sit at the centre ... Curate and maintain a high-quality answer corpus: writing net-new content, retiring stale responses ...

Harris

(Remote) AI Bid & Proposal Manager

Wyoming, MI · On-site +1

Cayenta, a division of Harris; is seeking an AI Bid & Proposal Manager who will sit at the centre ... Curate and maintain a high-quality answer corpus: writing net-new content, retiring stale responses ...

Cayenta

(Remote) AI Bid & Proposal Manager

Wyoming, MI · On-site +1

Cayenta, a division of Harris; is seeking an AI Bid & Proposal Manager who will sit at the centre ... Curate and maintain a high-quality answer corpus: writing net-new content, retiring stale responses ...

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Remote Writing Center information

What is a Remote Writing Center?

A Remote Writing Center is an online resource where students, professionals, or anyone seeking writing assistance can get support virtually. Services typically include feedback on essays, research papers, résumés, and other written work, as well as guidance on grammar, structure, and citation styles. These centers are staffed by trained tutors or writing specialists who communicate with clients through video calls, chat, or email. Remote Writing Centers make writing help accessible from anywhere, offering flexible scheduling and tailored support for diverse writing needs.

What are the key skills and qualifications needed to thrive as a Remote Writing Center Consultant, and why are they important?

To thrive as a Remote Writing Center Consultant, you need strong writing, editing, and tutoring skills, often supported by a degree in English, writing, or a related field. Familiarity with online collaboration platforms, document sharing tools, and citation management systems is typically required. Excellent communication, patience, and the ability to give constructive feedback are critical soft skills in this role. These skills enable consultants to effectively support diverse writers remotely, enhance learning outcomes, and foster academic success.

What is the difference between Remote Writing Center vs Remote Content Writer?

AspectRemote Writing CenterRemote Content Writer
Required credentialsWriting or communication degrees, editing certificationsWriting, journalism, or marketing degrees
Work environmentOnline platform, educational or academic settingDigital marketing, blogs, websites
Employer usageEducational institutions, tutoring servicesBusinesses, media companies, marketing agencies
Search intentAssistance with academic writing, editingCreating marketing content, articles

The Remote Writing Center primarily focuses on providing academic and educational writing support, often in tutoring or editing roles. In contrast, Remote Content Writers produce marketing and web content for various industries. While both roles require strong writing skills and similar credentials, their work environments and employer types differ significantly.

How do remote writing center staff typically collaborate with students and other staff members in a virtual environment?

Remote writing center staff collaborate with students primarily through scheduled video calls, live chat, or document sharing platforms to provide personalized writing support. They often work closely with other staff members via team meetings, shared digital resources, and collaborative workspaces to ensure consistent service and share best practices. While the remote format can make communication more challenging, most teams use messaging apps and regular check-ins to maintain strong connections and a supportive work environment.
What are the most commonly searched types of Writing Center jobs in Michigan? The most popular types of Writing Center jobs in Michigan are:
Remote Writing Center jobs near you
Infographic showing various Remote Writing Center job openings in Michigan as of July 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Contact Center Representative

Contact Center Representative

University of Michigan Credit Union

Ann Arbor, MI • Remote

$17.25 - $22.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

University Of Michigan Credit Union rating

9.1

Company rating: 9.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Are you looking for an exciting new opportunity? Here at UMCU we are passionate about our team members’ growth, success and contribution to our amazing company culture. Consider joining the University of Michigan Credit Union (UMCU) a pillar of the local community for 70 years.
The Contact Center Representative is responsible for building member relationships by providing exceptional service, exceeding expectations and anticipating needs. Interacts with members and provides information related to all UMCU products and services through a variety of remote delivery channels i.e. video conferencing, online banking, chat, email, etc. Proactively resolves concerns and listens to member concerns in a helpful and patient manner. Effectively evaluates any risk to the member or UMCU when providing services. Provides technical support to members utilizing remote service delivery channels.
What's in it for you?
  • UMCU was recently named one of Michigan's top workplaces by the Detroit Free Presses Top Workplace Awards Program as well as the Best and Brightest Top Workplace
  • Generous medical, dental, vision, 401k, tuition reimbursement and student loan debt repayment, parental leave and plenty of additional amazing benefits!
  • Paid time off including personal time, sick, vacation and even give back time to volunteer in the community!
  • Be part of a fast growing organization that gives back to the community it serves.
What you'll be doing in this role:
  • Places a high priority on serving the member and provides efficient and enthusiastic service during each member interaction
  • Evaluates member’s needs and articulates the features and benefits of products and services and provide the member with available options
  • Assists members with information and transactions regarding their account and performs all member service requests, such as transactions, card requests, ACH and Visa disputes and troubleshooting issues with products and services
  • Uses technology to provide technical support and troubleshoot situations involving electronic services such as online banking, mobile app and third party related solutions
  • Understands how to use remote access and is able to access a members’ computer and provide assistance or diagnose a problem
  • Provides guidance, support and assistance to team members that need assistance dealing with unique member service situations
  • Strong probing, communication, analytical, problem-solving, and decision making skills to effectively uncover and resolve complex member issues
  • Demonstrates an understanding of teamwork in actions and support activities
  • Documents member communications in the system
  • Communicates with other departments to enhance member service
  • Demonstrates an understanding of balancing risk in providing member service
  • Helps to resolve and prevent fraudulent activity and account take over
  • Demonstrates responsibility for security of member information
  • Contributes to improvement of credit union processes and procedures
  • Assists with training of team members
  • Assists other branch locations and departments as needed
  • Maintains knowledge of laws and regulations affecting financial institutions policies and procedures
  • Volunteers in various activities sponsored by UMCU within the University of Michigan and Ann Arbor communities
  • Maintains knowledge of and follows all credit union policies and procedures regarding BSA, OFAC, U.S. Patriot Act, Anti-Money Laundering, S.A.F.E Act, CFPB regulations and Customer Identification Program
  • Other duties as assigned
What you'll need in this role:
  • Associate's degree or equivalent; or 2 or more years of experience in customer service , or equivalent, is preferred
  • Strong verbal and written communication skills
  • Proficient in Microsoft Office – Word, Excel, PowerPoint and Outlook
  • Strong technical skills
  • Must be a team player and possess a high energy “can do” attitude
PHYSICAL DEMANDS/WORK ENVIRONMENT
  • The environment is typical of an office atmosphere. The noise level in the environment is usually moderate
  • It is the team member’s responsibility to ensure they have a suitable, designated work area available if working remotely
  • While performing the duties of this job, the team member is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The team member is required to stand, walk, and reach with hands and arms. The team member must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision

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