ZipRecruiter

Log In

2

Remote Working Customer Service Jobs in San Ramon, CA

Certified Employment Group

Be Seen First

Customer Service Representative (Remote)

San Jose, CA · Remote

$27/hr

Customer Service Representative (Remote) Schedule : M-F 8:30 am - 4:30pm PST (Days to change to ... The ideal candidate is passionate about the Halloween and winter holiday seasons, enjoys working in ...

ForgeFit

Remote Customer Service Specialist

San Jose, CA · On-site +1

$20 - $26.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Concord, CA · On-site +1

$18.75 - $24.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Oakland, CA · On-site +1

$19.50 - $25.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

San Francisco, CA · On-site +1

$20 - $26.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

San Jose, CA · Remote

$20 - $26.25/hr

Remote Customer Service Specialist At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak ...

Kim Luxe Travel

Travel Customer Service

San Francisco, CA · Remote

$18.75 - $25.50/hr

About the job Travel Customer Service We are looking for a Travel Customer Service professional to ... Fully remote position with flexible hours * Training and ongoing support to help you succeed

next page

Showing results 1-20

All JobsRemote Working Customer Service JobsRemote Working Customer Service Jobs in San Ramon, CA

Remote Working Customer Service information

See San Ramon, CA salary details

$11

$21

$30

How much do remote working customer service jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for remote working customer service in San Ramon, CA is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Working Customer Service representative, and why are they important?

To thrive as a Remote Working Customer Service representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, online chat tools, and ticketing systems such as Zendesk or Salesforce is commonly required. Strong time management, self-motivation, and empathy are vital soft skills for delivering effective service and building customer trust remotely. These skills ensure efficient issue resolution, customer satisfaction, and productivity in a virtual work environment.

What is a remote working customer service representative?

A remote working customer service representative is a professional who assists customers with inquiries, issues, or complaints while working from a location outside of a traditional office, typically from home. They use various communication tools such as phone, email, chat, or social media to interact with customers. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools. Remote customer service representatives often enjoy flexible schedules and the ability to work from anywhere with a reliable internet connection.

What is the difference between Remote Working Customer Service vs Remote Working Technical Support?

AspectRemote Working Customer ServiceRemote Working Technical Support
Required CredentialsCustomer service certifications, high school diploma or equivalentTechnical certifications, relevant technical degrees or certifications
Work EnvironmentCustomer service centers, call centers, or home officesTechnical support centers, IT departments, or home offices
Employer & Industry UsageRetail, telecom, banking, hospitalityIT, software, hardware, telecommunications
Common Search & Comparison IntentUnderstanding roles, skills, and job requirementsTechnical skills, troubleshooting, and product knowledge

Remote Working Customer Service and Remote Working Technical Support share similarities in work environment and employer usage but differ mainly in required skills and certifications. Customer service roles focus on communication and problem-solving for general inquiries, while technical support requires technical expertise and troubleshooting skills. Both roles are vital in their industries and often sought by remote job seekers.

How do remote working customer service representatives stay connected and collaborate effectively with their teams?

Remote customer service representatives typically use a variety of digital tools—such as messaging platforms, video conferencing, and shared dashboards—to maintain close communication with their colleagues and supervisors. Regular team meetings, virtual trainings, and chat channels help foster a sense of teamwork and provide opportunities for sharing best practices or troubleshooting issues. While working remotely requires strong self-motivation, most companies provide structured support and clear guidelines to ensure remote agents remain engaged and aligned with team goals.
What are popular job titles related to Remote Working Customer Service jobs in San Ramon, CA? For Remote Working Customer Service jobs in San Ramon, CA, the most frequently searched job titles are:
What job categories do people searching Remote Working Customer Service jobs in San Ramon, CA look for? The top searched job categories for Remote Working Customer Service jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Remote Working Customer Service jobs? Cities near San Ramon, CA with the most Remote Working Customer Service job openings:
Remote Working Customer Service jobs near you
Customer Service Representative (Remote)

Customer Service Representative (Remote)

Certified Employment Group

San Jose, CA • Remote

$27/hr

Temporary

Medical, Dental, Vision

Posted 4 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Customer Service Representative (Remote)

Schedule: M-F 8:30 am – 4:30pm PST (Days to change to include weekends during peak season)

Role: Contract: Aug 3rd – Oct 30th (Potential to be extended to Dec 23rd)

Pay: $27/HR

Overview

Our client is an industry leader in seasonal holiday products, operating year-round to design, develop, manufacture, and support the sale of Halloween and winter holiday merchandise. Their enthusiastic team is dedicated to creating memorable and festive experiences for customers.

They are currently seeking a temporary full-time Customer Service Representative to work fully remote during Pacific Time business hours. This is an exciting opportunity for someone who enjoys helping others and takes pride in delivering exceptional customer service through both phone and email support.

The ideal candidate is passionate about the Halloween and winter holiday seasons, enjoys working in a fast-paced environment, and is eager to assist customers with professionalism and enthusiasm. Strong interpersonal and communication skills are essential, along with the ability to work independently while remaining engaged and collaborative with a remote team.

Responsibilities

·         Work both independently and collaboratively within a team environment to identify product or service issues, resolve customer concerns, and share knowledge with teammates.

·         Provide timely, professional, and personable customer support via phone, email, and a ticketing system, handling a high volume of inquiries daily while maintaining accuracy and responsiveness.

·         Stay informed of product updates, policy changes, and company procedures relevant to customer support.

·         Maintain a consistent and reliable presence throughout scheduled working hours in a fully remote, on-camera work environment.

·         Deliver exceptional customer experiences by demonstrating strong problem-solving skills, empathy, and professionalism in every interaction.

Qualifications

·         Associates Degree or 1 – 2 years of customer service experience

·         Excellent written/verbal communication with the ability to build collaborative relationships with customer and teammates.

·         Strong decision-making, multi-tasking, and time management.

·         Enthusiastic about holiday consumer products.

·         Proficient with Microsoft Office.

·         Experience with ticketing, CRM, e-commerce, or communication platforms.

·         Capable of working from home with a stable internet connection, quiet workspace to receive calls.

·         Reliable work history with demonstrated job stability preferred

·         Prior Call center, customer support, or high-volume customer service experienced preferred.

Certified Employment Group logo

About Certified Employment Group

Sourced by ZipRecruiter

Certified Employment Group started in San Francisco in 1963. Our cornerstone mission was, and remains, to provide ethical, caring service to each of our clients and employees. These values mean using technology to create efficiencies for our clients, expand our service offerings and enhance the level of service we can provide. As Northern California businesses have prospered, Certified has responded by opening branches to serve high-growth areas. We have expanded our services to include on-site management for major accounts, developing a web based interface and opening specialized divisions in Legal, Renewable Energy and Accounting. Certified remains independently owned, responsive, flexible and wholly committed to our original values. We believe this is the reason for our success. Industry rankings continually place Certified in the top ten percent based on sales!

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Emeryville, CA, US

Year founded

1963

View All Certified Employment Group Jobs