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Remote Workflow Automation Jobs in Brandon, MS (NOW HIRING)

Resolv.Global

BPO AI Solutions Architect

Jackson, MS · Remote

$64.50 - $85/hr

Analyze operational workflows and identify opportunities for AI and automation. * Conduct process ... Fully remote opportunity with global exposure. Working Hours This role operates within EST working ...

All JobsWorkflow Automation JobsRemote Workflow Automation JobsRemote Workflow Automation Jobs in Brandon, MS

Remote Workflow Automation information

See Brandon, MS salary details

$35.7K

$103.5K

$157.4K

How much do remote workflow automation jobs pay per year?

As of Aug 1, 2026, the average yearly pay for remote workflow automation in Brandon, MS is $103,453.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,500.00 and $119,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Workflow Automation Specialist, and why are they important?

To thrive as a Remote Workflow Automation Specialist, you need strong analytical skills, process optimization experience, and a background in IT or business process management. Familiarity with automation tools like Zapier, Microsoft Power Automate, or UiPath, as well as relevant certifications, is typically required. Excellent communication, problem-solving, and self-management skills distinguish top performers in remote environments. These competencies enable efficient process streamlining, effective team collaboration, and successful automation project delivery from any location.

What are some common challenges faced when managing workflow automation remotely, and how can they be addressed?

One common challenge in remote workflow automation roles is ensuring seamless communication and coordination across distributed teams, especially when automating processes that involve multiple departments. It's important to establish clear documentation, standardized procedures, and regular check-ins to keep everyone aligned. Additionally, remote professionals must be proactive in monitoring automated workflows for errors or inefficiencies, often requiring robust reporting tools and strong troubleshooting skills. Leveraging collaborative platforms and fostering a culture of transparency can help overcome these challenges and ensure smooth automation projects.

What is remote workflow automation?

Remote workflow automation refers to the use of technology and software tools to automate business processes and tasks that can be managed from any location. This approach helps organizations streamline operations, reduce manual effort, and improve efficiency, especially for distributed or remote teams. By automating repetitive tasks, businesses can focus on higher-value work and maintain productivity regardless of team members' physical locations. Tools like Zapier, Microsoft Power Automate, and others are commonly used to set up these automated workflows.

What is the difference between Remote Workflow Automation vs Remote Business Analyst?

AspectRemote Workflow AutomationRemote Business Analyst
Required CredentialsTechnical certifications (e.g., RPA tools, scripting)Business analysis certifications (e.g., CBAP, PMI-PBA)
Work EnvironmentFocus on automation tools, scripting, and process optimizationFocus on requirements gathering, process analysis, and stakeholder communication
Employer & Industry UsageTech companies, automation service providers, large enterprisesConsulting firms, finance, healthcare, and corporate sectors
Search & Comparison IntentAutomation, RPA, process improvementBusiness processes, requirements analysis, project management

Remote Workflow Automation specialists focus on implementing automation tools and scripting to streamline processes, often requiring technical certifications. Remote Business Analysts analyze business needs, gather requirements, and communicate with stakeholders. While both roles improve efficiency, they differ in technical depth and focus areas, with automation roles being more technical and analysis roles more strategic.

Remote Workflow Automation jobs near you

BPO AI Solutions Architect

Resolv.Global

Jackson, MS • Remote

$64.50 - $85/hr

Full-time

Re-posted 27 days ago

Job description

About The Company

We are a rapidly growing global workforce and business process outsourcing (BPO) company providing customer service, collections, recruiting, healthcare support, finance, back-office operations, and workforce solutions to clients worldwide.

As businesses continue to explore how AI can improve performance and efficiency, we are looking for a BPO AI Solutions Architect who can help identify opportunities, solve operational challenges, and design practical AI-driven solutions that create measurable business value.

This is not a traditional software engineering role.

We are looking for someone who understands business operations, can engage directly with clients and stakeholders, and knows how to bridge the gap between operational challenges and AI-powered solutions.


About the Role

As a BPO AI Solutions Architect, you will work closely with prospects, clients, and internal teams to evaluate business processes, identify inefficiencies, and recommend AI and automation solutions that improve productivity, reduce costs, enhance customer experiences, and support business growth.

You will participate in discovery calls, operational assessments, solution design discussions, and implementation planning. The ideal candidate is equally comfortable speaking with executives, operations leaders, customer service managers, recruiting teams, and technical stakeholders.

This role combines elements of:

  • AI Solutions Consulting
  • Business Process Analysis
  • Operational Improvement
  • Solutions Engineering
  • AI Automation Strategy


Key Responsibilities

  • Participate in sales, discovery, and client consultation meetings.
  • Analyze operational workflows and identify opportunities for AI and automation.
  • Conduct process mapping and workflow assessments.
  • Design AI-powered solutions for customer service, collections, recruiting, workforce management, quality assurance, reporting, and back-office operations.
  • Develop business cases and ROI estimates for proposed solutions.
  • Create implementation roadmaps and project plans.
  • Collaborate with operations, recruiting, payroll, IT, and client success teams.
  • Support the implementation and adoption of AI initiatives.
  • Evaluate emerging AI technologies and recommend practical business applications.
  • Assist in developing internal and client-facing AI solutions.


Why Join Us?

  • Work with clients across multiple industries and global markets.
  • Help shape the future of AI adoption within the BPO industry.
  • Influence business transformation initiatives from strategy through execution.
  • Join a fast-growing organization focused on innovation and operational excellence.
  • Fully remote opportunity with global exposure.


Working Hours

This role operates within EST working hours and requires consistent overlap with the U.S.-based leadership team.


Compensation

Compensation is competitive and dependent on experience, technical background, and overall fit for the role.


Hiring Process

Our hiring process is designed to identify candidates who can combine technical capability, operational thinking, and strong communication skills.

The process includes:

  1. Resume review and prescreen questionnaire
  2. One-way video interview
  3. Interview with leadership
  4. Additional/final interview if required


Please note:

Only candidates who complete both the prescreen questionnaire and one-way video interview will be considered for progression in the hiring process.

All resumes and answers must be submitted in English to be considered for the position.


Requirements:

Preferred Experience

  • Experience working within BPOs, contact centers, outsourcing organizations, staffing firms, collections agencies, customer service environments, healthcare support operations, or back-office operations.
  • Experience in identifying and improving business processes.
  • Experience participating in client-facing meetings, operational assessments, or consulting engagements.
  • Familiarity with AI tools such as ChatGPT, Claude, Gemini, Copilot, OpenAI APIs, or similar platforms.
  • Experience with workflow automation tools such as Zapier, Make, n8n, Power Automate, or similar solutions.
  • Experience working with CRM platforms such as Zoho, HubSpot, Salesforce, or Microsoft Dynamics.
  • Strong understanding of operational KPIs and workforce management concepts.
  • Excellent communication and stakeholder management skills.
  • Ability to explain technical concepts to non-technical audiences.


Ideal Candidate Profile

We are looking for someone who can walk into a client meeting, quickly understand operational challenges, identify inefficiencies, and recommend practical AI and automation solutions that create measurable business value.

The ideal candidate combines operational expertise, business consulting skills, process improvement experience, and AI knowledge into a single skill set.


Success Measures

Success in this role will be measured by:

  • AI opportunities identified and implemented
  • Operational efficiencies achieved
  • Cost savings generated
  • Client satisfaction and retention
  • Internal process improvements delivered
  • Revenue generated through AI consulting and solution design
  • Successful deployment and adoption of AI initiatives