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Remote Work From Home Collections Jobs (NOW HIRING)

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Remote Work From Home Collections information

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How much do remote work from home collections jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for remote work from home collections in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What are remote work from home collections jobs?

Remote work from home collections jobs involve contacting customers or clients to collect overdue payments or resolve outstanding accounts, all performed from a home office. Employees in these roles typically communicate via phone, email, or online platforms, following company guidelines and legal regulations. They may also set up payment plans, update account information, and maintain detailed records. Strong communication, negotiation skills, and the ability to work independently are important for success in this field.

What are the key skills and qualifications needed to thrive as a Remote Work From Home Collections Specialist, and why are they important?

To thrive as a Remote Work From Home Collections Specialist, you need strong communication skills, negotiation abilities, and basic knowledge of finance or accounting, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, payment processing software, and telecommunication tools is typically required. Persistence, empathy, and problem-solving skills help build rapport with clients and manage sensitive financial conversations effectively. These skills are crucial for increasing recovery rates, maintaining customer satisfaction, and ensuring regulatory compliance while working independently.

What are some common challenges faced in a remote work from home collections role, and how can they be managed?

Remote collections professionals often encounter challenges such as maintaining motivation in a home environment, handling difficult or unresponsive customers, and staying compliant with regulations. To manage these, it's important to establish a structured daily routine, use clear communication techniques, and leverage digital tools provided by the employer. Regular team meetings and support from supervisors also help maintain engagement and provide guidance on complex cases.
More about Remote Work From Home Collections jobs
What cities are hiring for Remote Work From Home Collections jobs? Cities with the most Remote Work From Home Collections job openings:
What states have the most Remote Work From Home Collections jobs? States with the most job openings for Remote Work From Home Collections jobs include:
3rd Party Experienced HC Collections - Remote

3rd Party Experienced HC Collections - Remote

Transworld Systems Inc.

Montgomery, AL • Remote

$18 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago


Transworld Systems Inc. rating

4.8

Company rating: 4.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

60th of 72 rated call and contact centers


Job description

Overview

After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process. 

Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process.

Work Location: This is a remote/work from home position 

Compensation: $18-24/hour based on 3rd party HC experience 

Build Your Future! Come join our thriving team as a Remote Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Qualified candidates must have 3rd party healthcare collections experience. 

Why should you consider TSI ?

  • Work from home
  • Paid training
  • Team-oriented work environment
  • Growth opportunity
  • Generous bonus opportunity
  • Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities
  • Communicating with consumers by telephone, approving written correspondence, and attempting to bring resolution to unpaid accounts
  • Providing thorough, efficient, and accurate account updates on computer files for each call made or received
  • Skip tracing to locate consumer contact information
  • Counseling delinquent consumers to assist in finding funds to meet their payment obligations
  • Complying with and staying up-to-date on all applicable Federal, State, and Local laws and regulations relating to job duties
  • Complying with and staying up-to-date on all TSI policies and procedures
  • Maintaining knowledge of functional areas, company policies, and procedures 
  • Providing feedback to management concerning possible problems or areas of improvement
  • Making recommendations to implement improved processes
  • Performing other duties as assigned by management

Qualifications
  • High levels of ambition, keen to grow their career

  • Experience with healthcare 3rd party collections
  • A positive, friendly, demeanor who finds joy in everyday 
  • Strong communication skills
  • Proficient computer skills 
  • The ability to work and prioritize independently 

For Remote Positions:

  • The minimum internet speed requirements for remote work are as follows:
    • Broadband internet connection (No DSL, or Dial Up)
    • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
    • Speed Test Results: 25 mbps download, 20 mbps upload

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

Qualifications:
  • High levels of ambition, keen to grow their career

  • Experience with healthcare 3rd party collections
  • A positive, friendly, demeanor who finds joy in everyday 
  • Strong communication skills
  • Proficient computer skills 
  • The ability to work and prioritize independently 

For Remote Positions:

  • The minimum internet speed requirements for remote work are as follows:
    • Broadband internet connection (No DSL, or Dial Up)
    • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
    • Speed Test Results: 25 mbps download, 20 mbps upload

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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